Mount Kanin All inclusive Vacations

The AC was awful in my room so they moved me and the AC in that new room was still awful. This hotel needs ROUTINE maintenance and is overall run down. It’s sad because it has so much potential.

Very clean, very neat place.

It's a very nice resort.

Had a great time. Lots of food options. Great service. 10/10 would come again!

The property was clean and well maintained, and there are plenty of restaurant options on-site. However, dining can be quite expensive. One improvement I would love to see is a higher observation lounge, coffee shop, or cocktail bar on the 40th floor where guests could simply relax and enjoy the incredible views. I was also disappointed with the room assignment process. It seemed that some of the better rooms are held back for upselling, particularly for guests who book through third-party platforms instead of the hotel's direct reservation system. For example, if you reserve a wraparound suite, you may not receive one of the more desirable South Boulevard Tower locations, even when they appear to be available. The customer service at the Players Card guest service left something to be desired. Rather than feeling welcomed, I often felt like I was inconveniencing the staff whenever I asked for assistance. Hospitality should make guests feel valued, and unfortunately that wasn't my experience. Another minor issue was the layout at the Boulevard Pool. Guests frequently move lounge chairs into the middle of the walking areas around the pool, making it difficult for others to navigate comfortably. It would be helpful if staff kept the chairs positioned along the sides to maintain clear pool walkways and a more enjoyable atmosphere for everyone. My biggest disappointment came after I returned home. I accidentally left my JBL speaker on the nightstand in my room. It was

It's a very nice resort.

Had a great time. Lots of food options. Great service. 10/10 would come again!

The property was clean and well maintained, and there are plenty of restaurant options on-site. However, dining can be quite expensive. One improvement I would love to see is a higher observation lounge, coffee shop, or cocktail bar on the 40th floor where guests could simply relax and enjoy the incredible views. I was also disappointed with the room assignment process. It seemed that some of the better rooms are held back for upselling, particularly for guests who book through third-party platforms instead of the hotel's direct reservation system. For example, if you reserve a wraparound suite, you may not receive one of the more desirable South Boulevard Tower locations, even when they appear to be available. The customer service at the Players Card guest service left something to be desired. Rather than feeling welcomed, I often felt like I was inconveniencing the staff whenever I asked for assistance. Hospitality should make guests feel valued, and unfortunately that wasn't my experience. Another minor issue was the layout at the Boulevard Pool. Guests frequently move lounge chairs into the middle of the walking areas around the pool, making it difficult for others to navigate comfortably. It would be helpful if staff kept the chairs positioned along the sides to maintain clear pool walkways and a more enjoyable atmosphere for everyone. My biggest disappointment came after I returned home. I accidentally left my JBL speaker on the nightstand in my room. It was

Very clean, very neat place.

It's a very nice resort.

Had a great time. Lots of food options. Great service. 10/10 would come again!