East Coast Adventure Vacations

Our stay was very nice! Adriel - our concierge was excellent. He was attentive, helpful, and did everything he could to make sure our stay was perfect. There were several things broken in our hotel room on arrival and Adriel took care of all of them for us...and with a smile! Raul at the beach was also great -- he reserved beach beds for us every morning and made sure we had great service. All the staff members throughout the hotel including at the Lunchbox and Malva buffets were so sweet. Carlos from entertainment was also wonderful!

It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.

great hotel, great room. terrible check in process.

The staff were amazing - in the restaurants, rooms, pools, activities. They were always efficient, friendly, professional and happy to assist!

We went for our honeymoon! The grounds are gorgeous, the room is very comfortable and clean and we had a great view of the beach. I love that housekeeping comes twice a day! The service is great, they truly don't want you to lift a finger. Our butler, Ricardo, was fantastic! So attentive and left us several sweet surprises for our honeymoon in the room. We did the preferred club and recommend it. It gives you access to a quieter pool and beach. They are only a few things they could work on. Service can be a little slow at the Seaside Grill/Oceana and the main pool. Food is mostly good, but not fantastic. The large shower is nice, but water tends to pool outside the door and is a slipping hazard (as we learned the hard way). There aren't too many options for entertainment at night, so it's great if you are looking for a chill vibe, but it's definitely not a party resort. Overall, it was a very relaxing and enjoyable stay and we would definitely go again! I've been home telling everyone how amazing our honeymoon was!

great hotel, great room. terrible check in process.

It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.

The staff were amazing - in the restaurants, rooms, pools, activities. They were always efficient, friendly, professional and happy to assist!

great hotel, great room. terrible check in process.

It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.

The staff were amazing - in the restaurants, rooms, pools, activities. They were always efficient, friendly, professional and happy to assist!