Ko Phai Adventure Vacations

Modern hotel next to the park

Very friendly and helpful staff

The rooms were quite large with spacious closets. Some of it a bit outdated but well kept. Provided fresh bottles of water everyday. Hotel staff were excellent, friendly, and super helpful and fluent in english.

+Great service from check in counter +Hotel is situated in a more quiet location +7-11 is right in front of the hotel which made is convenient to get drinks/food/snacks -Water pressure was way too high and made water spread everywhere -No dedicated air purifier -No place to hang the shower spray except bathtub head -No place to hang the towel -No entry card inserted inside the room (had to be inserted and remove with our own unlike other high end hotels) -Scenery is bad if you dont get the sea view -Tourists are loud and made noises all night -Doors made loud noises when open and close -Bed is too stiff -Bedsheet and blanket thread counts are too low -Not enough facial napkins provided -Water provided is not good quality -Swimming pool towel requires room number and signing -Swimming pool bathroom is smelly -Swimming pool shower is not heated

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

Yes, and super friendly and helpful staff.

Great location, great staff, clean and comfortable. Will stay again.

Clean room and staff was great! Good breakfast as well.

Great location, great staff, clean and comfortable. Will stay again.

Clean room and staff was great! Good breakfast as well.