Barolong Adventure Vacations

Property was very clean and staff was very helpful. Location in Hell’s Kitchen was convenient to everything in Times Square. Free breakfast had numerous hot and cold options. Pay attention to the RIU location that you book because there are two properties in the area.

Generally very clean, lobby fixtures a bit old

Ehh

Outstanding stay on the Strip, highly recommended! We had a fantastic time at The Palazzo and wouldn't hesitate to book here again. The suites are easily the highlight. The sunken living room layout gives you a ton of space to unwind, unpack, and relax without feeling cramped which is a huge upgrade compared to standard rooms on the Strip. Everything was clean, comfortable, and quiet. Convenience is another major perk. Moving between the room, casino floor, Grand Canal Shoppes, and incredible dining was completely seamless. You get access to everything across both The Palazzo and The Venetian without endless, confusing detours. Aside from one hiccup, the service was exceptional. Front desk, housekeeping, and restaurant staff were genuinely welcoming and down-to-earth; interactions felt natural rather than rehearsed or scripted. The only downside was a craps "boss" who acted like a tool because I didn't know all the proper table lingo and unwritten rules right away. Instead of being welcoming or offering guidance, the attitude was so condescending that I walked away, and didn't bother returning to that pit. That one person aside, the overall experience was top-notch. For spacious suites, great amenities, and effortless convenience, The Palazzo is hard to beat. Highly recommended!