Hakone Hot Springs Waterpark Vacations

This was our second time staying here within a month. We had such a great time the first time we came back. The staff has been amazing for both stays. The room was clean, and has nice furnishings. The restaurant/bar at the hotel has also always gone above and beyond. The outdoor seating has heaters and blankets (for winter months). It's a cozy place to have a drink, dinner or deserts. There is so much to do around the hotel (even if your not interested in Anime). Would stay again.

Service is impeccable, room was great, food is excellent. Definitely returning!

When we booked our flights our seats were together and when it was time for departure our seats were all considered unassigned. I was able to chat with a representative that put our seats together which was what we needed especially since both of our daughters were struggling to sit with strangers and had multiple accidents on our flight to Japan.

Excellent apartment. Quite big with laundry in the room. Very nice employees. We forgot our phone cables and they were nice enough to send them to us to Kyoto. I recommend that gem to anybody who likes big, safe, clean, and modern space during their stay.

Convenient location

The hotel was very good; clean, pretty and service was excellent.

Service is impeccable, room was great, food is excellent. Definitely returning!

Easy especially if you are jetlagged

This was our second time staying here within a month. We had such a great time the first time we came back. The staff has been amazing for both stays. The room was clean, and has nice furnishings. The restaurant/bar at the hotel has also always gone above and beyond. The outdoor seating has heaters and blankets (for winter months). It's a cozy place to have a drink, dinner or deserts. There is so much to do around the hotel (even if your not interested in Anime). Would stay again.

Service is impeccable, room was great, food is excellent. Definitely returning!

Convenient location

Absolutely fantastic hotel and capsules. Clean showers and washrooms and a delicious free breakfast. Would return and recommend without reservation.

When we booked our flights our seats were together and when it was time for departure our seats were all considered unassigned. I was able to chat with a representative that put our seats together which was what we needed especially since both of our daughters were struggling to sit with strangers and had multiple accidents on our flight to Japan.

The hotel was very good; clean, pretty and service was excellent.