Division No. 11 Waterpark Vacations

So close to Times Square. Everything was convenient. Room was surprisingly quiet. Clean. Smallish elevators but all good

We had a fantastic stay at the Riu Plaza New York Times Square with our 2 daughters, age 15 and 11. The staff were very friendly at check-in and check-out, and they seemed to really enjoy their jobs. The workers who helped store our luggage were friendly, helpful, and

Room and general cleanliness of the entire hotel was great. Staff really are lovely . Great location, rooms are perfect. Breakfast was fantastic and a really great start to the day .

Clean and well organized

The ACE team is always so lovely and helpful. And the location can't be beat. The hotel is tired and needs an update. One set of elevators was out for part of our stay, the shelving was coming down in our bathroom, and the furniture in the lounge is no longer shabby chic, it's just shabby. But I still love it for staff, location and people watching!

Great room and service.

Room was clean, spacious and wonderfully comfortable. Staff were friendly and helpful, particularly Diego. Food throughout the hotel was exceptional! Lobby bar had great end-of-day cocktails in a cozy setting. Will definitely stay again!

Great stay good staff . Only thing I didn’t like was the shower . They could be better as far as water pressure

Staff is good, management is good.....it just lost the classic Hollywood style it was known for

Great location for my business but busy street.

The room was very nice and the staff was kind.

We had a fantastic stay at the Riu Plaza New York Times Square with our 2 daughters, age 15 and 11. The staff were very friendly at check-in and check-out, and they seemed to really enjoy their jobs. The workers who helped store our luggage were friendly, helpful, and

Room and general cleanliness of the entire hotel was great. Staff really are lovely . Great location, rooms are perfect. Breakfast was fantastic and a really great start to the day .