Tean Island Waterpark Vacations

Pleasant staff and clean rooms. Although blinds in the room not very efficient as it feels anyone can see through when lights are on. Need a few more choices of food on half board basis. Need a few more sunbeds around the pool.

The room was good. Comfy beds and a clean more updated room. We were on the main floor and the light coming in from the pool area at night was quite bright and we had lots of smokers around which leaked into our room. The pictures of this placed looked really good and the pool looking onto the water is nice. However, the staff seemed to lack attention towards their guests. Each day we were there, there was a new issue in the hotel with guests frustrated. Our check in and check out process was slow. Breakfast that is included was good each morning so that was a highlight. The staff however at the pool bar and around the pool didn’t seem to be interested in taking care of their guests. They have a pool table which seems closed the majority of the time if there are any clouds in the sky. It’s on a very busy street that is difficult to cross and very loud. Not near any of the larger attractions. The beach was not there due to high winds but there is a tiny little one when it’s calm. Overall, if you are just looking for a place to sleep this is good but for another other hospitality and amenities I would look elsewhere.

Great hotel situated between Nae Nam and Bo Phut so it was easy to walk to both, we tended to walk towards Bo Phut as there were plenty of restaurants on the way to Fisherman's Village. The hotel has a selection of suites and villas set in nice gardens. We stayed in a pool villa which was marvellous with a large courtyard with sunbeds, sala with daybeds and pool. We have stayed in many pool villas and the pool is normally around 3m by 6m, the pool in our villa was apx 4m by 9m, exceptionally nice and it meant it was possible to have a proper swim, I only went to the main pool for Aquafit. Plenty of storage for clothes, so much that very unusually we didn't use it all. Breakfast nice, as well as the buffet the cook would cook things to order (very nice and helpful lady). As well as the standard juices it was possible to order from 9 different cold teas and coffees. The three young waitresses (Aern, Game and Praewa) were great as were all the staff. Obviously our villa was cleaned daily and at the same time our pool was serviced and courtyard swept and plants watered. We had a few different maids as our normal maid had time off and they were all great however our normal maid (Fon?) looked after us really well and deserves a 🙏👍. 3 minutes walk to the nearest restaurant, 10 minutes to Tops supermarket, 18 minutes to the start of the restaurants towards Fisherman's Village,  20 minutes to Garden Restaurant (our favourite), 35 minutes to Fisherman's Village.  Stay there!!

The service at this resort was wonderful- staff were always kind and accommodating. Breakfast buffet was pretty decent and had a good variety. The property grounds was very lush and green. With that said, I'd say this resort is more like a 4-star resort. We felt like a lot of details were overlooked or simply just not met- i.e. dirty/stained bedding that still persisted even after being replaced, beach towels that were falling apart. Still a great stay but for the price point, it felt a little short.

the staff was very friendly