Batangas City Ski Vacations

The staff were friendly and helpful and the room had amenities I like such as a kitchen, mini-fridge, microwave, table, and a good view. On the negative side, the room did not have a safe and the room was not attractive, with wear and tear showing and was not as clean as I like. The bathroom had an odd design, including a separate shower room with a room-type door, so it felt like going into a closet to shower. The hotel has a small convenience store, cafe, spa and gym. The gym was a disappointment, as it had very limited exercise equipment and most had broken or poorly working parts.

Good excellent beautiful and nice place

Clean room. Friendly staff.

Very hospitable staff and delicious food .

The bathroom smelt like sewage everytime toilet was flushed

Staff is very helpful and they will assist perfectly.

Good excellent beautiful and nice place

Best customer service in the philippines, restaurant was amazing amd staff was very friendly im sad to leave

The room was clean staff were excellent. Busy street but quiet hotel. I actually enjoyed the views. Onsite restaurant and my room was available for early check in

The place was hard to locate.

This unplanned trip to the Philippines—my first in almost four decades—brought me to this hotel because of its proximity to Asian Hospital, and it turned out to be an excellent choice. I travel frequently and stay in many properties worldwide, yet the hospitality here stands out for its genuine care and consistency. From the moment I notified the hotel of my late arrival, the service was exceptional. I was met at the airport, assisted with luggage, guided through the check-in process, and welcomed at the Executive Lounge with sincere warmth after a 25-hour journey. Throughout my stay, every department—concierge, security, lounge, dining, housekeeping, transportation, and management—has demonstrated remarkable attentiveness. Staff remembered my preferences, noticed when I hadn’t eaten, checked on my well-being, and even helped me when I felt unwell. The breakfast and dinner teams worked seamlessly during busy periods, always with professionalism and kindness. Housekeeping added thoughtful touches that made my room feel like home. Even when small issues arose, management resolved them promptly and with care, turning potential frustrations into positive experiences. Staying for more than 45 days could have been challenging, but the warmth, consistency, and dedication of the entire team made me feel safe, welcomed, and genuinely cared for. I am deeply grateful for the exceptional service and hospitality I experienced throughout my stay.