Tokyo Ski Vacations

Was absolutely perfect for intended purpose - which was having a place to stay that was close enough to the train station leading to Haneda Airport for a few nights. I didn't want to stay TOO close to the airport because the only thing in that area is just business hotels, but Kamata had a nice mixture of shopping (Tokyu Plaza), food (lots of restaurants) and convenience (Family Mart & Seven Eleven just a few minutes away), plus it's on a direct line into Tokyo proper if you want to go sightseeing. Some construction happening in the area, but nothing major and the noises didn't carry to my hotel room anyway. The room itself was impeccably clean, and the best part was having a washing machine/dryer IN the room with detergent included! Staff was friendly and kind, and the room was nice and quiet. Provided pajamas, everything was tidy and all-around enjoyable. My one 'complaint' would be that the room is so narrow that there was nowhere for me to open my luggage fully - I always had to prop up one side on the wall. I know most hotels in Japan are like this (unless they're VERY expensive), but it did make packing a struggle. Still, this place is an absolute STEAL for the price! Would definitely stay again!

I loved the busy city streets and high end stores. Also, this place was very convenient to take trains or bus to other parts of the city. The room was very small but clean and the staff always helpful. I will stay again here because of the location.

The location of the property is very convenient, being close to the Shinjuku station. As many have reported the automated checking process is absolutely horrible. It is convoluted and takes a lot of time. Having a person check you in is invaluable for customer relationships in the service industry.The hotel is in the service industry so why would you have an automated check in that totally removes any personal contact with the customer? The front desk is located away from the elevator elevators, so you would never see the staff while walking in. This again removes any personal element of interaction with the customer. I think this is a very bad idea. The service industry is based on customer relationship and if you remove the relationship, there is nothing With the customer. The breakfast is very average and does not have much variety compared to other Japanese hotels that I have been in. If the above can be improved, it would be a great hotel. I found the staff reasonably helpful.