Muuido Island Luxury Vacations

I was very happy to see that I could check in several hours earlier when I arrived. Was also given an hour later check out. Chose this hotel as it is near the airport did not expect all the wonderful restaurants, amenities of hotel and seaside restaurants. The room opened very nicely for a view of the ocean. When I arrive, the room was quite warm and I was told there’s no air conditioning at this time of the season to open my window and let the wind come in. it’s certainly helped. Night for sleeping with window open was very comfortable. I recommend this hotel for anyone wanting a beach experience in 20 minute ride to the terminal two airport. Receptionist was very kind accommodating spoke English very well.

Great service from check in to checkout. Very short walk to the beach, shopping area, restaurants. Easy access to transportation stations. Highly recommended. Surely book again this hotel for another visit.

Great location and easy to get around. Lots to do nearby. Room was great for our group of 3 and staff kept the room clean and fresh for us when we return each night.

Excellent housekeeping team

Location was great, easy to travel to anywhere

Clean , quite . Location is not good

One of the best hotels in Korea. Breakfast was absolutely amazing! Swimming pool was so fun and they did outdoor concert for swimmers. It was so fun. The Room was well maintained and clean. We stayed during the hot summer but the blanket was heavy, seemed for winter. Toiletries are not complimentary.

Not a 5 star hotel. Maybe 3.5 to 4.0 average score for service. The Good; Facility and cleanliness: 40 to 4.5. Doormen: 5.0 for taking care of baggage and incoming and outgoing guests to ensure they are catching their taxis or leaving their taxis. Restaurants: 4.5 to 5.0 excellent service and food options The Not So Good: Very basic issues with The Ambassador Hotel Pullman in Seoul: 1) No receipt available of hotel stay. Very basic data such as a daily room rate receipt not available upon check out. In other words, you have zero idea what you paid in Korean Won (KRW) vs your local currency (I.e., USD, EUR or GBP). This is a very simple ask yet the front desk assistant manager Jacob Ham sincerely could not disclose the simple room rates for my total stay and provide a KRW receipt due to it being against Pullman Ambassador Hotel Policy. I think that policy puts the hotel front desk at risk of being at many levels. Financial reporting is a critical part of the hotel stay. Yet the front desk staff have zero power to provide a basic receipt is not a 5-Star hotel practice. 2) Room Service: Rated 2-3 stars. The Room service Team on 3 occasions look terribly unprofessional and unhappy with their jobs when they slam the door when exiting the room after dropping off deliveries. They look they are mopping around and miserable from either poor management, poor training or understaffing. I cannot figure out why they look and behaved as they dislike their jobs.

I was very happy to see that I could check in several hours earlier when I arrived. Was also given an hour later check out. Chose this hotel as it is near the airport did not expect all the wonderful restaurants, amenities of hotel and seaside restaurants. The room opened very nicely for a view of the ocean. When I arrive, the room was quite warm and I was told there’s no air conditioning at this time of the season to open my window and let the wind come in. it’s certainly helped. Night for sleeping with window open was very comfortable. I recommend this hotel for anyone wanting a beach experience in 20 minute ride to the terminal two airport. Receptionist was very kind accommodating spoke English very well.

Great service from check in to checkout. Very short walk to the beach, shopping area, restaurants. Easy access to transportation stations. Highly recommended. Surely book again this hotel for another visit.

Excellent housekeeping team

There was cockrouches in the room and when we call the number the phone number has changed and had to call another number and after that they send someone later and just sprayed bug killer inside the room but it affected more my kids than the roaches after he left rouches were in the room running around.. we saw 2 of them.. not recommend..

Very good location and staff friendly. I could not give 5 stars for cleanliness but was certainly ok.

Excellent housekeeping team