North East Division Luxury Vacations

Staff was very helpful and provided a good upgrade

Very comfortable and clean rooms, great facilities such as the pool, and a convenient central location in Singapore. Very happy to stay here.

Excellent stay in a Club Marina Bay room - absolutely perfect views of the bay and area. Service in Haus 65 was stand out with a good selection of food and drinks through the day. Would highly recommend breakfast here too

The rooftop pool and bar is a great way to spend the afternoons. It could use more staff at busier times though. Perfect location although everything is close in Singapore. Would recommend.

We enjoyed our stay at the Pan Pacifc Orchard as it was located close to many restaurants, shopping, and Ion. We had the two story loft on the top floors and it was an interesting design. The room was on the smaller side, with a second story with a couch area looking down onto the bed. There is a balcony that opens up from the room and has privacy blinds. The bathroom is divided from the bedroom with a sliding wall, and it can feel quite cramped. The club lounge was nice and served drinks and food most of the day. The service there was quite amazing, especially during the cocktail hour. The only issue we had was during check in. Our flights came in super early and I sent messages trying to schedule an early check in for that day, but my numerous attempts to get in touch with the hotel went unanswered. We ended up having to wait around for 3-4 hours for our room to be ready, but they let us relax in the club during that time.

We enjoyed our stay at the Pan Pacifc Orchard as it was located close to many restaurants, shopping, and Ion. We had the two story loft on the top floors and it was an interesting design. The room was on the smaller side, with a second story with a couch area looking down onto the bed. There is a balcony that opens up from the room and has privacy blinds. The bathroom is divided from the bedroom with a sliding wall, and it can feel quite cramped. The club lounge was nice and served drinks and food most of the day. The service there was quite amazing, especially during the cocktail hour. The only issue we had was during check in. Our flights came in super early and I sent messages trying to schedule an early check in for that day, but my numerous attempts to get in touch with the hotel went unanswered. We ended up having to wait around for 3-4 hours for our room to be ready, but they let us relax in the club during that time.

Very comfortable and clean rooms, great facilities such as the pool, and a convenient central location in Singapore. Very happy to stay here.

Excellent stay in a Club Marina Bay room - absolutely perfect views of the bay and area. Service in Haus 65 was stand out with a good selection of food and drinks through the day. Would highly recommend breakfast here too

Unterirdisches Frühstück aber gute Lage, Zimmer sehr klein.

Spacious rooms, efficient friendly staff and the central location was perfect for our first time in Singapore. Lots is attractions and neighbourhoods were within walking distance. The property is in very good condition and very clean.

I am not a business traveller and thought to book this hotel as a treat for our anniversary. We were upgraded to a higher floor which had great views. I was a little surprised that for the standard of hotel the cleaning was not what I’d expect. My bedsheets were not changed once in my four night stay. I knew this as the same stain was on the bed cover from the first night. Bedsheets also looked very creased when the bed was made. I understand it’s environmentally better to not change bedsheets so often so I don’t complain. But one thing I couldn’t over look was that the entire bathroom floor wasn’t cleaned in the four days. I felt the clean was very basic, coffee pods were also unfilled and I had to call guest services a number of times to ask for more coffee and creamer. We settled our bill the night before our check out as we had an early flight and didn’t want to be delayed in the morning. I was really shocked to see that they automatically lock the minibar fridge at this point. I came back to the room to get my own water out the fridge to find it un openable. No one informed us of this, I again called customer service who then unlocked it and apologised. I feel this left a sour taste that we’re untrusted (even though we had left a large deposit on our room and our credit card details at check in). I think this hotel is colossal, it has so many rooms and they can’t keep a high standard with the number of guests they have.

Very nice, super clean bathroom with tub. Starbucks close. Mall 1/2 a block away with reasonable priced restaurants to high end dining. MRT station close and another one 7 minutes walk.

Spacious rooms, efficient friendly staff and the central location was perfect for our first time in Singapore. Lots is attractions and neighbourhoods were within walking distance. The property is in very good condition and very clean.

The hotel is close to City Hall station (very walkable). Appreciated the check in staff finding us a room early as we had experienced a gruelling flight from London. The room was spacious and user friendly but not a fan of roller blinds in shower cubicles as they went too far down and sat in the water retaining moisture. This probably added to the musty, mouldy smell that hit you as you entered the room. I’m sure this would be a problem for a lot of places considering the humidity and heat in Singapore. Breakfast was average. The layout is confusing and the options are basic but enough to get your day started. House keeping was very helpful and promptly provided extra tea etc when requested. Great location to base your stay.