Auckland Region Kid friendly Vacations

Spacious and high quality hotel

Good location but room seemed ‘bare bones’ for a four star.

AC and better parking

I’d like to sincerely thank the team at Swiss-BelSuites Victoria Park for their understanding and care during my stay. Due to a personal matter, I had to leave in the middle of the night and wasn’t able to check out in person. The team was incredibly thoughtful and accommodating, which I really appreciated during a stressful time. Thank you again to the staff for your professionalism and kindness I’ll definitely be staying again in the future.

when i made the booking i made it very clear that i was disabled and would be using a wheelchair however this was ignored, we were placed on the 7th floor with a tight L shaped entry to the the room. which made entry to the room very difficult. on entry to the room which was supposed to cater for 4, fortunately there was only 2 of us , there was one very unstable chair which tipped you out, the beds was on wheels which were not locked and moved when you sat on the bed there was no expel air of fan in bath room the tiles when wet were slippery and i managed to slip the room was certainly not made for a wheelchair. there was no information folder or emergency information about what to do in an emergency. We rang for a room service menu which we never got. the front of house staff were very unhelpful no smile and really couldn't be bothered when we finally got to order room service meal for 2 we got beautiful meals but only one set of cutlery . On the upside the restaurant was excellent great food, both dinner and breakfast the staff were brilliant as well .

Spacious and high quality hotel

Good location but room seemed ‘bare bones’ for a four star.

Fantastic service and excellent place to stay !

Spacious and high quality hotel

Good location but room seemed ‘bare bones’ for a four star.

AC and better parking