Hanoi Kid friendly Vacations

First, the staff is doing an amazing job. Breakfast is good and refilled quickly. Note that breakfast is in another hotel near by. The bed was comfortable, air conditioning worked well and we had hot water everyday. But there were plenty of flies in the room alive and dead ones on the wall and in the elevator. In the 4 days we were there, none seemed to be removed from the wall but more and more dead flies appeared on the walls (killed but never removed). Mold in the shower and water bursted out of toilet a few times a day. I would rate this property a 3/5.

Great location right in the centre. Good hotel small and clean

Clean rooms, very kind staff

The service and attention from the staff teams are remarkable.

The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.

Fabulous hotel with amazing staff and facilities. Although this hotel is about 2km from the old quarter don’t let this put you off! Download the grab app and use taxis. We moved here after a very bad experience with a hotel in the old quarter and we are so pleased we did. From the size of the room to the amazing staff ( and breakfast Choices) you won’t be disappointed staying here. By Westlake, there are wonderful restaurants, views and beauty spas walking distance from the hotel. Particular praise to the reception staff and Truc Quynh in the restaurant who made us feel like VIPS.

Gorgeous old style hotel with heaps of character and class. Great location ( except If you are looking for authentic Vietnamese food! Nearby restaurants mainly terrible tourist slop) lovely room with clean sheets, pillows and towels. Staff were very pleasant and professional.

Everything was great

The service and attention from the staff teams are remarkable.

Great location right in the centre. Good hotel small and clean

Clean rooms, very kind staff