Riviera Maya Honeymoon Vacations

Amazing oceanfrontview , victoria and sophia at the front desk were so helpful they got me gluten free food and replaced our TV to a smart TV on request. Amazing experience , cant wait to go bk!

Really enjoyed this resort with my husband!

We enjoyed our stay despite the sun hiding behind the clouds a lot during the week we booked! Our room was always made up nicely by the staff and mini bar stocked. We really enjoyed all the selection of food at the Casa del Mar buffet and chose to eat the majority of our meals there. Mike’s coffee shop was a real treat and staff were pleasant. We loved having cookies in addition to other pastries ! The property was clean and we could see staff tending to the maintenance of the resort. We loved seeing the crocodiles behind the fenced in swamp area too ! Ocean front was quite littered which was disappointing to see and we heard from people swimming that there were sharp rocks and one swimmer brought in a broken bottle to shore. We did not swim in ocean due to these conditions. We missed having an infinity pool with a nice view as there have been at other resorts on the strip. The biggest let down was the fact that guests are placing towels on lounger chairs earlier than when towel service is even open and not occupying their chairs for hours afterwards, but holding them so others who wish to enjoy a lounger cannot if you did not awake prior to 7 am to hold a chair! Could there be a system devised to try to improve this ? A minor complaint I had with the online booking was that I had written a special instruction to NOT have a main floor room , and we were given a main floor room. Overall , we had a nice stay.

When we booked we didn’t know we got a butler which made our stay 100 times better because booking restaurants you had to stay up till midnight to do so. We had the best butler Judy who helped us out our whole stay

Room - Didnt receive clean towels when out. They did respond quickly. Staff- Very professional. Guermo at the pool was lovely and efficient. We got tired of all the add-ons the tried to sell us again and again. Many times a day. Victor who worked with us through Expedia was wonderful.

We enjoyed our stay despite the sun hiding behind the clouds a lot during the week we booked! Our room was always made up nicely by the staff and mini bar stocked. We really enjoyed all the selection of food at the Casa del Mar buffet and chose to eat the majority of our meals there. Mike’s coffee shop was a real treat and staff were pleasant. We loved having cookies in addition to other pastries ! The property was clean and we could see staff tending to the maintenance of the resort. We loved seeing the crocodiles behind the fenced in swamp area too ! Ocean front was quite littered which was disappointing to see and we heard from people swimming that there were sharp rocks and one swimmer brought in a broken bottle to shore. We did not swim in ocean due to these conditions. We missed having an infinity pool with a nice view as there have been at other resorts on the strip. The biggest let down was the fact that guests are placing towels on lounger chairs earlier than when towel service is even open and not occupying their chairs for hours afterwards, but holding them so others who wish to enjoy a lounger cannot if you did not awake prior to 7 am to hold a chair! Could there be a system devised to try to improve this ? A minor complaint I had with the online booking was that I had written a special instruction to NOT have a main floor room , and we were given a main floor room. Overall , we had a nice stay.

Really enjoyed this resort with my husband!

The food could have more flavors , the swim up suites should definitely be heated after certain hours if people are paying outrageous prices I was unable to use it unfortunately. The jet tubs could use a bit more pressure to fill up. Also it can be more adult only if the place says adults only the kids section was way to close.