海南高爾夫球假期

基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。

Renaissance haiko has the best employees ever. Through out my stay, every single hotel employee who interacted with me was very well trained, polite and tentative. They were extrodanary that I remembered most of their names: Zoe the front office manager, my life saver. I had this really important event at the golf club nearby, dressed to the nine and realized that my all my socks were still wet since I washed them last night, Zoe did her best to find me a brand new pair and saved me from the embarrassment, thank you Zoe! Andy&Tony the front office host, well trained, polite and friendly, my check in and out process took like 2 minutes in total. Especially Andy, I complained about the air conditioning in my room was not working really well, she immediately arranged another room for me and personally checked the temperature of that room, and helped me with moving. These people are awesome and I respect them for being professional and passionate to their career. Thank you renaissance haiko team, for the great memories and comfortable stay.