Western Division Beach Vacations

The good: - Friendly and welcoming staff. - Great views around the property and accessibility to the ocean. - Kids club and many activities for them. - Swimming pool and bar. - Well equipped gym. The bad: - The room needed a makeover. It was antiquated and there wasn't enough lighting, needed new fixtures. - The wifi coverage was extremely poor and was barely available in certain areas around the resort. - Drinking water bottles weren't provided and had to be purchased or filled from the bar. - The staff were overworked and the fatigue was visible in their service. - The buffet food options were repetitive, bland and underwhelming at times. - There weren't many options for indoor/ outdoor games for adults. - At one point it seemed that the resort wasn't prepared or well equipped to accommodate or facilitate a high footfall of guests. - The coral and sunset cruises were disappointing.

The employees were wonderful! Can't say enough about how friendly everyone was, especially Ma at the Bar, Chelly, the whole staff at the Wicked Walu, and Kini who cleaned our room. Only issue we had was at the Japanese restaurant both times we ate there. 1st night they forgot 2 people's entrees. We had to ask 3 times for them. 2nd night they delivered our drinks and appetizer after we finished our entrees. We ordered water and some cocktails. We were getting ready to leave. There was no apology, just a blank look from the head cashier. I would recommend never eating there, food was also sub par. Everything else was great.

We absolutely enjoyed our stay.

Staff is outstanding and incredibly friendly and helpful always, food is above average but not mindblowing and housekeeping can slightly be improved but overall we had a great stay.

What an outstanding place to stay. It was such a perfect stay. The location, the amenities, were next level but what made our stay so incredible was the staff! Such beautiful people and so willing to assist and ensure you have the perfect stay. Always greeted with smiles and welcomed by our name. Could not recommend Intercontinental Fiji more - beyond 5 stars! Vinaka x

Staff is outstanding and incredibly friendly and helpful always, food is above average but not mindblowing and housekeeping can slightly be improved but overall we had a great stay.

The employees were wonderful! Can't say enough about how friendly everyone was, especially Ma at the Bar, Chelly, the whole staff at the Wicked Walu, and Kini who cleaned our room. Only issue we had was at the Japanese restaurant both times we ate there. 1st night they forgot 2 people's entrees. We had to ask 3 times for them. 2nd night they delivered our drinks and appetizer after we finished our entrees. We ordered water and some cocktails. We were getting ready to leave. There was no apology, just a blank look from the head cashier. I would recommend never eating there, food was also sub par. Everything else was great.

We absolutely enjoyed our stay.