North America Beach Vacations

Love that this hotel is right by the beach, just across the road and voila. Many places walking distance to various restaurants. Downside, room was a little small and fridge was small. Had water fill stations and a car rental right by the hotel . 5 star for convenience. Waikiki shuttle stop was at the hotel as well

Staff was rude and unfriendly! Mold in the room. Refrigerator didn’t work. Stay 5 nights, housekeeping on night 3 didn’t replace the used towels. Shower won’t drain. All issues reported to staff that was ignored. Had to point out the mold to housekeeping, since the front desk staff failed to inform housekeeping to clean the mold. Hotel.com didn’t mention there is an actual parking fee per night.

Unfortunately this hotel was under renovation and we were not advised when we booked. There was jackhammering from 9am-3pm daily and one day no water in the rooms from 9am-1.30pm . When we spoke with the front officer manager she just yelled at us and told us Expedia should have told us about the renovations and it was their fault . She did not care and did not want to resolve the problem with a room move or any form of compensation at over $1000 Aud a night we should have advised us of the noise and hotel being half closed and no water. The hotel is in a great location the other staff were friendly and doing their best. When it is finished at the end of the year a great hotel to stay right on the beach. Our room was old but really great position and balcony overlooking the beach. Other than the renovation and Front Office Manager it was a great hotel.

First time in Honolulu. My kids and I really enjoyed the hotel. Staff was very helpful and friendly. We loved being beachfront.

Great location! The beach and the ‘strip’ are right there. The beach yoga and included boogie boards, umbrella and beach chairs were a plus.

Staff was rude and unfriendly! Mold in the room. Refrigerator didn’t work. Stay 5 nights, housekeeping on night 3 didn’t replace the used towels. Shower won’t drain. All issues reported to staff that was ignored. Had to point out the mold to housekeeping, since the front desk staff failed to inform housekeeping to clean the mold. Hotel.com didn’t mention there is an actual parking fee per night.