Ko Talu All inclusive Vacations

Excellent staff who show genuine concern for their guests

*

Stayed here for 4 nights- two couples in two kitchenette suites. Location is great- close to a lot of shopping and trains. Staff were friendly. Pool was nice. Plumbing was unacceptable- kitchenette faucet barely worked and bath faucet was not useful for much other than brushing teeth. Shower was ok but old step-in tub style. The A/C did not work well when we arrived, however they did get that working on day 2. We would probably not stay there again unless it was all we could afford.

The hotel is a nice hotel in a good location with good breakfast. It isn't too far from a main street and a mall. The main street is very busy so it took a while to get to the hotel, but we used the metro to get around which was easy and quick. We also used the gym which has pretty good equipment.

Great hotel.

I am giving this hotel a 1 star. This is due to the lack of effort by the front desk when asking for a billing receipt and to release the security deposit. I write this a month past my stay, since the security deposit has still not been released. I have asked via email multiple times for this and their team has assured me but to no avail. This is terrible customer service and due to this I have put in a chargeback request with my cc on this. Overall the hotel is fine and the cleaning staff is very attentive. The gym was very much lacking and the breakfast was solid. Some positives and negatives about the hotel itself. But the one star is due to the terrible lack of service by the front desk/billing team on the release of deposit.

Excellent staff who show genuine concern for their guests

Stayed here for 4 nights- two couples in two kitchenette suites. Location is great- close to a lot of shopping and trains. Staff were friendly. Pool was nice. Plumbing was unacceptable- kitchenette faucet barely worked and bath faucet was not useful for much other than brushing teeth. Shower was ok but old step-in tub style. The A/C did not work well when we arrived, however they did get that working on day 2. We would probably not stay there again unless it was all we could afford.

The hotel is a nice hotel in a good location with good breakfast. It isn't too far from a main street and a mall. The main street is very busy so it took a while to get to the hotel, but we used the metro to get around which was easy and quick. We also used the gym which has pretty good equipment.