New Territories All inclusive Vacations

the front desk service was very good. upgraded room to seaview. Room was very clear and deserve a 4.5 rating.

Very chic and austere…and the front desk was incredible. I came in on crutches and Guy at the front desk recommended the right place to go to get chef out. Restaurants abound. Quiet, clean and very comfortable (esp the pillow top bed). Wish there was a restaurant on site for breakfast, however. That’s said, it got us out!

The location is a bit out of the way and far from MTR

The staff are very nice and helpful :)

Room after upgrade was spacious. However, bottle water is $12 each. Only got a restaurant which has no price listed. Looks expensive. Location is not very convenient. Staff were not very friendly. Check-out has to wait till they finished inspection. Didn’t advise about shuttle service. Only found out by oneself when stepping out the premise after check out & saw the line up, then checked with those guests. Would not come back again.

The staff are very nice and helpful :)

Great location and clean rooms.

We recently celebrated our daughter’s 3rd birthday at the Shangri-La Hotel in Hong Kong, and it was truly unforgettable. We arrived on an early morning flight, traveling with a newly turned three-year-old, and Joy Drilon kindly arranged for us to access our room early so we could rest. That gesture alone meant so much to our family. On my daughter’s birthday, Joy went above and beyond. She prepared a beautiful birthday cake featuring my daughter’s favorite princess, Elsa, along with Elsa balloons, a lovely Shangri-La teddy bear Tony and Chef Sam, and even a framed family photo to commemorate the occasion. Every detail was thoughtful and heartfelt. Seeing the joy on my daughter’s face made the entire experience priceless. We are deeply grateful for the warmth, care, and genuine hospitality shown to our family. Thank you for making her 3rd birthday so magical and memorable. If you are traveling with children, I would highly recommend staying on the 45th floor at Island Shangri-La, Hong Kong. The experience felt especially thoughtful and family-friendly, making our daughter’s birthday celebration even more special.

the front desk service was very good. upgraded room to seaview. Room was very clear and deserve a 4.5 rating.

Very chic and austere…and the front desk was incredible. I came in on crutches and Guy at the front desk recommended the right place to go to get chef out. Restaurants abound. Quiet, clean and very comfortable (esp the pillow top bed). Wish there was a restaurant on site for breakfast, however. That’s said, it got us out!

The staff are very nice and helpful :)

Very chic and austere…and the front desk was incredible. I came in on crutches and Guy at the front desk recommended the right place to go to get chef out. Restaurants abound. Quiet, clean and very comfortable (esp the pillow top bed). Wish there was a restaurant on site for breakfast, however. That’s said, it got us out!

Great location close to public transport

My second time here. Really happy with my stay.