Busan All inclusive Vacations

Great service and lovely room

Very wonderful facility for family vacation. Everything was perfect. Thank you!

It was good to stay and relax.

This hotel offers a fantastic location, with great restaurants and the famous Jagalchi fish market within walking distance. The in-house pool was a hit with our kids, and the big movie screen provided excellent entertainment. The host's thoughtful amenities enhanced our comfort. What truly stood out was the host's prompt and considerate responses to our needs. Their attentiveness greatly contributed to our positive experience. Our family thoroughly enjoyed our stay here. The combination of convenient location, family-friendly facilities, and exceptional host service made for a memorable visit.

What it did offer was a huge room I got the presidential suite super super large with four bedrooms but only three had a bed and as soon as I got downstairs is literally a 3 minute walk right to the beach get your feet on the sand awesome views of the beach from my hotel as well was very happy and satisfied.

Facilities and Rooms are breathtaking, Water House, Gym, Restaurants. However, as an experienced world traveler, there are a few critical things that they need to work on: 1) Not all areas are wheelchair accessible. No signs for ramps, doors to the Ananti Town are all manual, and forget using the Water House (which is incredible btw) unless you can somehow climb lots of stairs. 2) Very limited English speaking staff, surprising for such a high end 5-star hotel with plenty of foreigners. Google translate is a must if you don’t speak Korean. Even then, the interactions are awkward. 3) No a la carte breakfast options before 10am at the restaurants/cafes, Either you get the full buffet breakfast at the restaurant (expensive), or you have to get room service. 4) Front desk service very limited. At check in we got a sheet with some basic information about facilities and restaurants, a map (the hotel is huge), but no guidance as to what the options were for dining, hotel highlights, etc. It’s as though the staff is trained to minimize their engagement with the guests. 5) Ordering room service is complicated and not time reliable. You can’t simply call and order the menu, or easily use a tv, phone, or pad. 6) If you need a wheelchair, you must “go and get it” from the concierge. They won’t bring it to you. That’s right, WALK to get the wheelchair you need because you can’t walk well or at all. Overall an impressive hotel, but the service and communication is sorely lacking.

This hotel offers a fantastic location, with great restaurants and the famous Jagalchi fish market within walking distance. The in-house pool was a hit with our kids, and the big movie screen provided excellent entertainment. The host's thoughtful amenities enhanced our comfort. What truly stood out was the host's prompt and considerate responses to our needs. Their attentiveness greatly contributed to our positive experience. Our family thoroughly enjoyed our stay here. The combination of convenient location, family-friendly facilities, and exceptional host service made for a memorable visit.

The services at the hotel are the best all in one stay where you can do spa, in room service, and more. It is further away from other touristy things and cafes, but it’s near the luxury shopping areas.

Beautiful beautiful!

It was good to stay and relax.

What it did offer was a huge room I got the presidential suite super super large with four bedrooms but only three had a bed and as soon as I got downstairs is literally a 3 minute walk right to the beach get your feet on the sand awesome views of the beach from my hotel as well was very happy and satisfied.

I would definitely stay here again!

A very comfortable stay--and perhaps some of the best food I have had in Korea and Japan. Compliments to the staff.

Very wonderful facility for family vacation. Everything was perfect. Thank you!