Truckee River Bike Trail Adventure Vacations

The breakfast and location are excellent but the front desk is terrible. Hope the hotel should hire or put a friendly personnel on the front desk. Don Felipe (Jr.???)

Good vibes & great, helpful staff!

would definitely go back and stay there again

Room was great, the amenities great, overall very nice.

I’ve always wondered about this hotel on the bay, besides the view you get, the aesthetics of it was great! However, first experience wasn’t what I expected. Checked in using the kiosk they had, and unfortunately got stuck while making my room key. I then stood in line to finish the process at the front desk. Was told a room number, and even double checked what he wrote on the card sleeve, and walked to that room to open it up, and encountered a do not disturb sign hanging. Figured I do my due diligence and try a different room that had the first and last 2 of the same numbers and it worked. However, when I walked in, I was a bit confused as to why it wasn’t the layout I requested and book (but was never communicated regarding the change at the front desk). I decided to go back to the front desk and addressed the issue with another employee, and asked him about the room number first since I was confused why I was told different. I then asked why didn’t the other employee tell me when checking me in, and he said so the guests don’t walk away. Honestly, I would rather be told up front rather than walk into a surprise. I asked if the room layout I requested is available, and he said unfortunately they’re all sold out after trying to accommodate my request. I just dealt with the change and went back to the room since I was already exhausted. Room was mediocre at best for the price, and the parking at $50. I would’ve been nice to get accommodated for the change w/o notice!

Stunning hotel, delicious restaurants, energizing location and beautiful time! Can’t wait to come back!