South West Division Adventure Vacations

We had a lovely stay at this hotel, which offers a wide range of family-friendly facilities. The staff were consistently helpful and welcoming, making us feel well taken care of throughout our visit. The private beach was a highlight—plenty of complimentary water sports and beach activities, all supervised by attentive safety guards both at the beach and around the swimming pools. The room itself was comfortable, though a bit dated. It featured a bathtub, which could be challenging for elderly guests to step over safely. The shower curtain setup also made it easy for water to spill onto the floor, which was slightly inconvenient. Check-in was smooth but took around 15 minutes at 1:30pm, even though it wasn’t busy. I found this a bit lengthy compared to other hotels I’ve stayed at in Singapore. Despite these minor issues, the overall experience was very positive. It’s a great place for families looking to relax and enjoy a variety of activities in a safe and welcoming environment.

The staff was nice, and the renovation of the hotel is done well

Room is spacious and air-conditioning is comfortable. Many chairs, cupboards and drawers around. The best thing is there's a refillable water dispensing machine at the lift lobby. The floor is not carpet which is good but dusty. Wondering did they clean the floor. Toilet doors are difficult to close.

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.

Stayed at W Sentosa several times now. Great retreat for those who want to be slightly away from the city.

Room is spacious and air-conditioning is comfortable. Many chairs, cupboards and drawers around. The best thing is there's a refillable water dispensing machine at the lift lobby. The floor is not carpet which is good but dusty. Wondering did they clean the floor. Toilet doors are difficult to close.

The staff was nice, and the renovation of the hotel is done well

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.

Room is spacious and air-conditioning is comfortable. Many chairs, cupboards and drawers around. The best thing is there's a refillable water dispensing machine at the lift lobby. The floor is not carpet which is good but dusty. Wondering did they clean the floor. Toilet doors are difficult to close.

The staff was nice, and the renovation of the hotel is done well

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.