Shengsi Islands Adventure Vacations

First, the room is clean and free water bottle is a plus, but the AC is not controllable in the room. The quilt was too thick to fit the room temperature, using it was too hot, not using it was too cold. I wish it would had two thin blankets. Second, when I checked in, the front desk didn’t tell me anything about my three day breakfasts were included and the room has no phone to call front desk. I had to go down to ask. The breakfast almost the same each day, simple western style. I came from USA and I wish I could have at least one traditional Chinese breakfast, why it is so hard to provide some Chinese breakfast? Third, the staffs are lack of training of how to do a good customer service. I met many of the staffs and not even one had a smiling face and showing me the enthusiasm to help, instead I saw many porker faces. I wish I could be more positive but this is my true feelings.

nice hotel, very iconic, but too big, everything is far away. and and too far away from tourist areas.

Great hotel, close to airport, disney, and public transport. Hotel's style is very nice, up to date, and staff were amazing.

Beautiful hotel with amazing views and a 59 story hot tub/pool. Great selection of restaurants and in a nice area.

Felt like royalty. Loved the hotel, the room, bar, and the breakfast was top notch.

I really enjoyed my stay at this hotel! Everything was beautiful, comfortable, and well organized. The atmosphere was lovely, and I felt very welcome throughout my stay. It was a wonderful experience, and I would definitely love to come back. Highly recommend!

Very good hotel and very friendly staff

First, the room is clean and free water bottle is a plus, but the AC is not controllable in the room. The quilt was too thick to fit the room temperature, using it was too hot, not using it was too cold. I wish it would had two thin blankets. Second, when I checked in, the front desk didn’t tell me anything about my three day breakfasts were included and the room has no phone to call front desk. I had to go down to ask. The breakfast almost the same each day, simple western style. I came from USA and I wish I could have at least one traditional Chinese breakfast, why it is so hard to provide some Chinese breakfast? Third, the staffs are lack of training of how to do a good customer service. I met many of the staffs and not even one had a smiling face and showing me the enthusiasm to help, instead I saw many porker faces. I wish I could be more positive but this is my true feelings.

Had a lovely stay at this hotel. Really got nothing to complain about. The area was bustling with new amenities, quieter from the bund area. Even though travelling around will take some time but its ok for a relaxing stay.

Had a great time staying at the hotel. Close to metro and amazing amenities. Breakfast was including and the food option was very nice. Would come back and recommend my friends!

Staff was super helpful and upgraded our room at no extra cost when we arrived. Not around much but was great still for our stay

nice hotel, very iconic, but too big, everything is far away. and and too far away from tourist areas.

Great hotel, close to airport, disney, and public transport. Hotel's style is very nice, up to date, and staff were amazing.