Wake Island Adults Only Vacations

This hotel is not what it used to be. Sheets and towels were see-through and even tattered. Bathroom was stained (even blood stain on shower curtain). HVAC and outlets were from at least 30 years ago. Hallways and main floor reeked of cigarette smoke.

The staff was amazing, especially housekeeping and the Cateen Hall employees

Staff was awesome and helpful

The room was spotless, very spacious. The room could use a table and chair. The staff throughout was very courteous and helpful. Very friendly from the time I arrived until leaving. My only concern is the booking process. Need to have travel agencies in agreement with Westgate policy to assure no misunderstandings.

Very clean and nice property

The room was beautiful with a nice view. Superb! Some of the staff were not that D

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

This hotel is not what it used to be. Sheets and towels were see-through and even tattered. Bathroom was stained (even blood stain on shower curtain). HVAC and outlets were from at least 30 years ago. Hallways and main floor reeked of cigarette smoke.

The staff was amazing, especially housekeeping and the Cateen Hall employees

Staff was awesome and helpful