I like the train shuttle and staff greeting

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

I have stayed in many very good hotels but this was possibly the best Hotel that I have stayed in, although the outside of the building is rather bland compared to say the Mandarin Oriental, or the Old Cataract in Aswan, the inside is perfect along with wonderful staff and service, plus for a Japanese hotel the rooms are very big, highly recommended.

You need to update your curtains and have wireless phone chargers.

Great location, views. Modern cool rooms. Sauna, amenities are top notch. Average breakfast, or at least not memorable.

Everything was perfect.

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

You need to update your curtains and have wireless phone chargers.

Great location, views. Modern cool rooms. Sauna, amenities are top notch. Average breakfast, or at least not memorable.

It was a very reasonable start on Sunday. It is a bit far from the central of Sakae but acceptable. The space is enough for a single business person. The room is clean. It has a small hot spring. It is comfortable.

Wow, we just finished an unbelievable stay at this wonderful brand new hotel. The building and accommodations were stunningly beautiful. Artistic grandeur at every turn. Wonderful views of Nagoya Castle and their own private Japanese garden. An extraordinary swimming pool, onsen, and sauna with full cedar logs. What was even more impressive was the generous and dedicated staff. They pampered us, treated us exceptionally at every opportunity. They all made us feel like special guests. We met the manager of the hotel, the manager of the restaurants on site, along with pleasant introductions to dozens of attentive hotel employees. We never have had such a wonderful experience from top to bottom. Nagoya was an unplanned stop during our Japan vacation and now we are already trying to see when we can get back to Japan and specifically Espacio Nagoya Castle since we can't stop thinking about what a great time we had there.

Great location, views. Modern cool rooms. Sauna, amenities are top notch. Average breakfast, or at least not memorable.