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Reviews of Hotel Castell

4 out of 5
Hotel Castell
Via Castell 300, Zuoz, GR

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Won Joong

Stayed 1 night in Feb 2022

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing stay in a beautiful location surrounded by artwork. Every room and corridor has museum quality contemporary art works and the garden has several large scale installations Highly professional, friendly and attentive staff. Amazing breakfast, well designed rooms and everything in perfect condition.
Stayed 1 night in Aug 2020

10/10 Excellent

ShaRan, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s design and architecture is beautifully balanced within its environment and combines nature, art and hospitality. Further the restaurant has excellent farm to table cuisines.
Stayed 3 nights in Jul 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Cecilia, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tesla owners- this is the hotel to stay!
The hotel exceeded our expectations in every way! We have a tesla so when we travel, charging stations is a must. We had planned to charge at the st Moritz charging station but when we arrived, the director saw that we had an electric car and immediately arranged a reserved spot for us in their own charging station (charge 30km an hour) with our name written on a plate. We asked if they had bikes to rent and they rented is two electric bike, both free (even to my friend who was not staying at the hotel). It was raining so they even lent us a very nice waterproof jacket. Helmet was of course free too. The kids Klub was great, we had dinner at the hotel restaurant and sent our kid with 5 other kids (not staying at the hotel) there and they loved it. The spa was very nice. We asked if there were any bigger rooms since it was low season and they offered a free upgrade. Staff is super baby friendly. We will def come back!

10/10 Excellent

daniel, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in harmony with nature and art
For us as regular guests in the Castell for winter and summer it was great to see that the new ownership since spring 2015 managed to continue the professionalism, hospitality and competence in an amazing setting of nature and art. We will be back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Gastgeber on 2023/2/6
Danke, dass Sie sich die Zeit genommen haben Ihre positiven Eindrücke von Ihrem Aufenthalt im Castell zu teilen. Wir freuen uns sehr, dass Sie das Castell mit der vollen Punktezahl bewerten! Auf ein baldiges Wiedersehen mit Ihnen im Castell in Zuoz freuen wir uns bereits heute. Herzliche Grüsse, Matthias Wettstein & Christine Abel

8/10 Good

Peter, Pfaffhausen

Liked: Staff & service, amenities, property conditions & facilities
Lage ist erstklassig. Nicht so gefallen - die Speiseauswahl. Teilweise klassische Wintergerichte aufgepimpt mit Tomaten.
Stayed 2 nights in Jul 2022

10/10 Excellent

Cengiz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altes Gebäude kombiniert mit Gegenwartskunst. Top und freundliches Personal
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ein Wohlfühlhotel von der ersten Minute bis zum Schluss... sehr aufmerksames Personal, schöne und ruhige Lage, erstklassiges Essen und zum Tagesende ein Hamam zum Träumen. Sehr zu empfehlen, auch wenn es mal nur ein Wochenende zum Erholen sein soll. Wir kommen gerne wieder.
Stayed 2 nights in Jun 2021

10/10 Excellent

Theres

Stayed 1 night in Aug 2020

10/10 Excellent

Strahm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aussicht von Zi. 307 auf die Loipen im Tal
... nur 2 Pingus hier - schade, schöne Offerte!
Steine benützten wir als Familie im 2018 ;-)
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Umgebung war wunderschön, das Hotel eine tolle Mischung aus Alt und Neu und das Personal ist ausgesprochen freundlich.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Cinthia, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schweizer Qualität von feinsten.
Hier stimmt alles, Service, Lage, der Kinder Club und das Restaurant. Alles top! Nur die Einfahrt könnte im Winter vielleicht schwierig sein, aber es gibt Abholung Service ab Bahnhof. Wir werden mit Sicherheit wieder in Castello übernachten.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Empfang. Zimmer sehr sauber und mit viel charme. Frühstück Buffet mit viel Auswahl und sehr lecker. Gehe ich wieder hin.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbarer Ort ...
... um zu erholen: Stimmungsvolles Hamam, schöne Sonnenterrasse, aufmerksames Personal, sehr gute Küche/Frühstück, spektakuläre Bar und kunstsinniges Ambiente.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, gutes Essenund sehr freundliches Personal
Stayed 2 nights in Jan 2018

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuss von Natur und Kultur
Es waren viele aufgestellte Leute dort.
Stayed 2 nights in Jun 2017

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nathalie, SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Ort
Wir kamen spontan und waren begeistert. Zuerst den freundlichen Empfang mit Bemühungen, auf unsere Wünsche einzugehen. Man spürt dass es ihnen wichtig ist, dass man sich wohl fühlt. Im Zimmer riecht es fein nach Holz. Der Hammam war wunderbar. Wir kommen gerne wieder. Herzlichen Dank!

10/10 Excellent

Matthias, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Service
Wir waren während dem Engadiner Skimarathon im Castell. Super war der Bustransport zum Start und zurück. Zudem bekamen wir eine "late Check-out" und konnten am Sonntag noch den Hamam geniessen... Super freundliches Personal... tolles Hotel.