City Apartment, 2 Bedrooms, City View, Tower | Bathroom sink
Check availability

Reviews of Park Tower City View Apartments

4 out of 5
Park Tower City View Apartments
Gubelstrasse 24, Zug

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews" "
Rating 8 - Good. 3 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

HOSEIN, Kings Point

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment near Zug train station. Great panoramic views from 23rd floor. Our host James was very courteous and responsive. Highly recommended.
Response from James on 2023/1/30
Dear Hosein, thank you for your lovely feedback! It was great to accommodate you :)

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, room comfort
I can't wait to go back!
Apartment was AWESOME. Clean, HUGE, well equipped. James was helpful for check in and check out. Right by the train station. Perfect location. AND what a view!! I would stay here again in a heart heat.
Stayed 3 nights in Apr 2022
Response from James on 2022/4/11
Dear Holly, Thank you for your great review! We are very glad to know that you have enjoyed your stay with us. Please feel free to come back in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality apartment in a beautiful building. Centrally located. Very nicely furnished. Excellent communication.
Stayed 6 nights in Jun 2019
Response from James on 2019/7/25
Thank you very much for staying with us and your review. Much appreciated!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Beautiful apartment, super clean and modern, incredibly helpful, even allowed us to check in early. Thank you!
Stayed 2 nights in Mar 2019
Response from James on 2019/4/17
Dear Jason, thank you very much for your wonderful review! We are happy you've enjoyed your stay and would love to welcome you again. Cheers, James

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to the railway station and an amazing view over the city
Stayed 1 night in Mar 2019
Response from James on 2019/4/17
Dear Guest, thank you for your review. Visit us again at any time. Best regards, James

6/10 Okay

Diana

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Cleaning happened only once! Although I specifically requested new toiletries products, we didn’t have any refurbishment. Towels and bedsheets were not changed and cleaning was very superficial. We stayed 6 nights and only one time cleaning was offered. For that price you’d expect the same service as in a hotel
Stayed 6 nights in Feb 2019
Response from James on 2019/3/8
Dear Diana Thank you very much for your review. It is highly appreciated. I would like to mention that the cleaning service was not included in the price of your booking. It costs additionally 35 CHF per person per night. There was a room refreshing performed during your stay, which was a complimentary service from us. It includes bringing new towels and some new toiletries, trash disposal and tidying up the beds. For each next time, you would need to pay the fixed price mentioned above (35 CHF). I am sorry for the misunderstanding happened. I hope to hosting you again in the future. Warm wishes!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Woz Strikes Again
Very interesting place. Seriously clean and the views were astounding. Service was responsive. Not an ordinary but as long as you can get your own food, this is great. Steve Wozniak is co -founder of hotel ‘chain’.
Stayed 1 night in Jan 2019
Response from James on 2019/1/9
Dear Guest, thank you very much for your wonderful review! We are happy you've enjoyed your stay and would love to welcome you again. Cheers

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing apartment, efficient and great service. Would love to stay there again
Stayed 2 nights in Dec 2018
Response from James on 2019/1/9
Dear Guest, thank you for sharing your feedback! We would love to welcome you again. All the best

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very clean. Great option once you understand the entry key system
Stayed 1 night in Nov 2018
Response from James on 2018/12/4
Dear Guest, thank you very much for taking time to give us a review. It was a pleasure hosting you:) Cheers,

10/10 Excellent

Gurhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect James
Perfect stay thanks to James
Stayed 2 nights in Oct 2018
Response from James on 2018/12/5
Dear Gurhan Thank you very much for your great review. We were happy to host you. Come back any time soon. Cheers, James

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
good for business trips
It's a very clean and modern flat, looks just like the pictures! Perfect location if you are in Zug for business. Easy automatic, check in process so you can arrive at any point = incredibly efficient and good responsiveness from the company throughout booking process. But just like any other apartment hotel, it's just an apartment. No facilities, restaurant or complimentary snacks/condiments in flat, which makes it fairly pricey for what you get. I'd stay here again for business but would look elsewhere for personal use. p.s. good wifi!
Stayed 1 night in Jul 2018

10/10 Excellent

Stewart, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High rise apartment
Immaculate apartment right near the main train station in Zug. Spacious with great facilities. Instructions for key collection were easy to understand and the support staff seemed to be very attentive. Highly recommended.
Stayed 1 night in Jun 2018

10/10 Excellent

Reto, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern apartment with amazing view
I've stayed at Park Tower and it was one of the best apartments I've ever stayed at. Very modern, extremely clean, gorgeous view and very comfy beds.
Stayed 1 night in Apr 2018
Response from James on 2018/5/2
Dear Reto, Thank you very much for your kind feedback. We are very happy to hear that and would love to host you again some time:) Cheers

10/10 Excellent

DEBORA

Traveled with family
Liked: Cleanliness, room comfort
Que apartamento lindo!
Apartamento lindo, novo, limpo, decoração impecável, vaga de garagem espaçosa e vista espetacular. Precisa melhorar o blackout dos quartos.
Stayed 2 nights in May 2023

8/10 Good

Markus

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was super clean and the view was amazing. Definitely will looking forward to stay there again!
Stayed 1 night in May 2020
Response from James on 2020/5/18
Dear Guest! Thank you very much for your amazing review! I am truly happy to hear that!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from James on 2020/5/18
Thank you very much for your review! It's a great pleasure for us to hosting you again!

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jarvis on 2020/2/3
Dear Peter Thanks you so much for your stellar review! We're delighted to see you enjoyed your stay. Please do come back and stay with us again at some point. Best wishes James

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020
Response from Jarvis on 2020/2/3
Dear Guest Many thanks for your positive feedback. Reviews like this are what we strive for. Hoping to host you again. Best wishes James

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing night view!!
It’s close to the station. The room is very big and clean, especially the night view is amazing. Just one thing is though I got very good explanation to open/return key, it’s very difficult...
Stayed 3 nights in Mar 2019
Response from Jarvis on 2019/5/29
Dear Guest Thank you so much for taking the time to offer us your thoughts. We are glad you liked the apartment and the view. As for the issue with they key, we have taken on board your comments and will see what we can do to address the situation. Once again, thank you for your review. We hope to see you again as our guest at some point in the future. Best wishes James

10/10 Excellent

Vital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptionnel
C’est tellement bien que je pensais ne pas faire de commentaire pour avoir cet appartement pour moi pour les mes prochains voyages
Stayed 1 night in Apr 2019
Response from James on 2019/4/17
Dear Vital, thank you for your review and for staying with us. We would love to welcome you again. Cheers, James

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aussicht auf die Stadt ist sehr schön. Saubere Betten und Räume.
Stayed 2 nights in Dec 2018
Response from James on 2019/1/9
Dear Guest, thank you for your review! Come back to us on your next trip. All the best

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
An sich hätte es sehr schön sein können. Auf den ersten Blick erscheint die Wohnung sauber, modern. Leider war allerdings das Gastebad ungesäubert. Der WC war voll Urinflecken auf der Brille, drumherum und überall. Ich habe die Fotos an den Kundenservice vom Vermieter weitergeleitet. Mir wurde versprochen dass es gleich am nächsten Tag behoben würde. Letztendlich musste der Putzservice während unserem Aufenthalt mehrfach kommen. Was er genau getan hat ist mir unerklärlich. Aber das Bad wurde erst innerhalb der letzten 24 Stunden von unserem 4 tägigen Aufenthalt gereinigt. Da fragt man sich wie so etwas passieren kann? Wir hatten mehrfach täglich Kontakt mit dem Kundenservice und die Fotos wurden auch täglich weitergeleitet. Das lies mich letzendlich daran zweifeln wie gut der Rest wirklich gesäubert ist oder ob es nur sauber ausschaut. Daher können wir die Unterkunft leider nicht weiterempfehlen. Positiv zu nennen bleibt die ansonsten geschmackvolle Einrichtung und die Lage. Die Kommunikation verlief stets freundlich. Nur war das Resultat halt bis zum letzten Tag nicht zufriedenstellend.
Stayed 4 nights in Dec 2018
Response from James on 2019/1/2
Dear Guest, thank you very much for your review. I am extremely sorry for the inconvenience with the visit of our cleaning lady. It's not good that you had experienced the cleaning issues during the stay. I will talk to our cleaning team about this situation to make sure something like that will never happen again.

10/10 Excellent

Sara

Very nice place to stay, easy to check in and all amenities you could possibly need.
Stayed 1 night in Nov 2018
Response from James on 2018/12/4
Dear Sara, thank you very much for such a nice review. You were a great guest and I hope to see you next time:) Cheers,

10/10 Excellent

volkmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from James on 2018/5/16
Dear Guest, thank you for your review and for staying with us. We would love to welcome you again. Cheers,