Exceptionally warm and flexible service from the staff!
M
於 2018 年 5 月住了 1 晚
10/10
Beautiful view / good rooms/wonderful breakfast/ pick-up service
TZU LING
於 2017 年 7 月住了 3 晚
10/10
We got an upgrade to their newly renovated hotel by the river before we arrived,also using their online check-in and reserved a shuttle service. It was a wonderful experience for us in Zermatt!
the service was really great, and they provide transportation to Zermatt train station. They also provide good price for restaurants in the same group.
真實旅客
10/10
The receptionist girl are more professional than those from Tourist Center. more helpful and friendly!
Jim
8/10
Convenient with the pick-up service back and forth train station.
Room is spacious and generally clean.
Breakfast was nice.
This place was fantastic! They really know how to run a hotel. Not one need was unaccounted for, from the little touches in the room to the exceptional breakfast buffet. My American family has been traveling across Europe for several weeks now and Daniela tops our hotel experience. Most of the hotels nickel and dime you for every little thing, but this hotel provided exactly what you needed without viewing it as a method to add to your bill. It felt like they really wanted you to be happy and comfortable. We needed that after so many days on the rails. I recommend highly.
Regina
於 2025 年 6 月住了 2 晚
10/10
Lovely hotel with great staff and in a good location.
Steven
於 2025 年 5 月住了 3 晚
10/10
This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of.
During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Jaimie
於 2025 年 4 月住了 1 晚
2/10
No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.