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Essque Zalu Zanzibar

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Essque Zalu Zanzibar

Outdoor pool, pool umbrellas, sun loungers
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
3 bedrooms, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Parking included
The current price is NT$8,641
NT$10,236 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

Sea View Villa 3 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Partial Sea View Suite King

View from room

Partial Sea View Suite King

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 592 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Partial Sea View Suite Twin

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Seafront Suite

View from room

Seafront Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 861 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Garden View Suite King

Superior Garden View Suite King | 3 bedrooms, premium bedding, minibar, in-room safe

Superior Garden View Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden View Suite King

View from room

Garden View Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Garden View Suite Twin

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

Honeymoon Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Partial Sea View Villa 4 Bedroom

3 bedrooms, premium bedding, minibar, in-room safe

Partial Sea View Villa 4 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 3767 sq ft
  • 4 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

View all photos for Garden View Villa 3 Bedroom

View from room

Garden View Villa 3 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Sea View Villa 4 Bedroom

View from room

Sea View Villa 4 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 4 bedrooms
  • Sea view
  • Sleeps 8
  • 2 King Beds and 3 Twin Beds

View all photos for Partial Sea View Villa 3 Bedroom

3 bedrooms, premium bedding, minibar, in-room safe

Partial Sea View Villa 3 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 4 King Beds and 2 Twin Beds

Superior Garden View Suite Twin

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Garden View Villa 4 Bedroom

3 bedrooms, premium bedding, minibar, in-room safe

Garden View Villa 4 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

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About the neighborhood

Map
Nungwi Village, Nungwi, 3151

What's nearby

  • Mnarani Natural Aquarium - 5 min walk - 0.5 km
  • Nungwi Beach - 7 min walk - 0.6 km
  • Nungwi Natural Aquarium - 3 min drive - 1.5 km
  • Kendwa Beach - 6 min drive - 3.0 km
  • Muyuni Beach - 39 min drive - 24.5 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 95 min drive

Restaurants

  • ‪Promenade Main Restaurant - ‬7 min drive
  • ‪M&J Cafe - ‬3 min drive
  • ‪Ginger Bar - ‬7 min drive
  • ‪Sexy Fish - ‬4 min drive
  • ‪Upendo Restaurant - ‬7 min drive

About this property

Essque Zalu Zanzibar

Luxury family-friendly hotel near Nungwi Beach
Located close to Kendwa Beach, Essque Zalu Zanzibar provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to a manicure/pedicure, a facial, or a massage at Essque Zalu Zanzibar Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and coffee/tea in the lobby
  • Free newspapers, a computer station, and luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, separate sitting areas, and separate dining areas

All inclusive details

All-inclusive room rates at Essque Zalu Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Swahili

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NT$8,714 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A La Carte Fine Dining
  • Jetty Restaurant
  • Market Kitchen

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 79
  • Christmas Eve (December 24) Gala Dinner per child: USD 39.50 (from 5 to 13 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 118.50
  • New Year's Eve (December 31) Gala Dinner per child: USD 59.25 (from 5 to 12 years old)
  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 58.60 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Essque
Essque Zalu
Essque Zalu Zanzibar
Essque Zalu Zanzibar Hotel
Essque Zalu Zanzibar Hotel Nungwi
Essque Zalu Zanzibar Nungwi
Essque Zanzibar
Zalu Essque
Zanzibar Essque
Zanzibar Essque Zalu
Essque Zalu Zanzibar Island/Nungwi
Essque Zalu Zanzibar Hotel
Essque Zalu Zanzibar Nungwi
Essque Zalu Zanzibar Hotel Nungwi
Essque Zalu Zanzibar Life's Perfect... sometimes

Frequently asked questions

Does Essque Zalu Zanzibar have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Essque Zalu Zanzibar?

As of 2025/8/9, prices found for a 1-night stay for 2 adults at Essque Zalu Zanzibar on 2025/9/1 start from NT$8,641, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Essque Zalu Zanzibar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Essque Zalu Zanzibar?

Self parking is free at this property.

What time is check-in at Essque Zalu Zanzibar?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Essque Zalu Zanzibar?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Essque Zalu Zanzibar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 58.60 per vehicle applies.

Are there all-inclusive benefits at Essque Zalu Zanzibar?

Some rate plans available at this property are all-inclusive.

Where is Essque Zalu Zanzibar located?

This family-friendly Nungwi hotel is located by the ocean, within 3 mi (5 km) of Nungwi Beach and Kendwa Beach. Muyuni Beach and Kiwengwa Beach are also within 20 mi (32 km).

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Essque Zalu Zanzibar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 128 reviews
Rating 8 - Good. 29 out of 128 reviews
Rating 6 - Okay. 12 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and peaceful resort. The jetty restaurant had nice food and hotel staff a very nice and accommodating. Moureen from reception is amazing. We hope to visit again soon
Stayed 3 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Would certainly stay again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a luxury feeling

Great place! Very nice Villa and pool area. BBQ buffé and Entertainment team every night
Stayed 3 nights in Jan 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and great staff with wonderful service. Rooms are very clean and dining options are great
Stayed 3 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and the staff are super friendly. The food could have been a bit better and the beds were really hard. I would definitely stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay anywhere else in Zanzibar. The staff were amazing, catering to every need we had and the food was top notch. In particular, the waitstaff, the head of dining and the chef were amazing. Beautiful pool. Everything you’d want on a family vacation
Stayed 4 nights in Aug 2024

10/10 Excellent

Hayriye Gul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing crew. Shout out Souleman👍
Stayed 6 nights in Aug 2024

8/10 Good

Sinqobile

Liked: Staff & service
The place was beautiful, the staff was amazing and the food was good however, we were given a room that had no working phone even though we booked months in advance. The food tasted great but sometimes the dinner was cold! The noise from the renovations was distracting and the closed off parts of the resort were an inconvenience as we were not able to fully enjoy the property. The staff however was superb!
Stayed 5 nights in Jan 2025

10/10 Excellent

Iddriss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, words cannot express the service and attention to detail by the staff. Everything was immaculate and we did not have to worry about anything. Enjoyed our stay thoroughly and will definitily return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was exceptional stay. Just be careful though if you have halfboard, drinks are not included. (Water and fizzy drinks). We were charged $31 additional.
Stayed 1 night in Nov 2024

10/10 Excellent

michelle ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, property was incredible, food was really good. Short distance from Nungwi beach. Highly recommend this place, view is fabulous. The shop onsite is very expensive with limited choice but overall 5*.
Stayed 6 nights in Feb 2024

10/10 Excellent

alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with a relax feeling. Food is simple but outstanding, every meal is different. Staff is super nice and friendly. It is romantic but also family friendly.
Stayed 8 nights in Jul 2022

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Stay

I will be recommending this hotel to friends and family visiting Zanzibar as I am confident they will love it. Every part of the experience was perfect and executed to a very high standard. The service was incredible and made a lasting impression. The rooms were made up beautifully and the food was delicious. The team at this hotel were the best I have experienced. If you’re looking for opulence and a lovely stay, this is the place to book.
Stayed 3 nights in Jun 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! They were very accommodating and were constantly checking in to make sure that I was having a good time. The manager (owner?) remembered me by name from day one and took the extra step of sending me a birthday cake during my dinner, both of which were a really nice touch. The room was stunning and so spacious! And the pool was wonderful. It was really nice to be able to walk down to the beach at low tide and go out into the ocean. Highly recommend this property! The staff alone is reason enough to go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Professional, attentive and responsive staff.
Stayed 5 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful intimate hotel.

Lovely hotel. Friendly and helpful staff and a great General Manager Mr Aditya. Celebrated a birthday was very thoughtful and kind to provide a delicious cake with a chorus. Decorated our bed with flowers and birthday message. The pool and service is excellent. Can only swim when low tide but a shuttle is offered for a fee of $10 that can be used at Neigbour resort. The water in my bathroom was lukewarm only. Highly recommend and would return.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort

Great hotel. Front desk, Activities group, bartenders, cleaning and restaurant were all excellent. Only on complaint was the dinner at the pier restaurant was terrible. Appetizers were great but King fish main course was filled with bones and my daughter’s shrimp linguine was fishy and suspect and took a really long time to come out. Bar on Pier was excellent. Funny that this one area of this great hotel was lower standards! In the end I wound come back but I wouldn’t eat at the Pier restaurant until I saw positive reviews
Stayed 3 nights in Jan 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that we were not told that we needed to pay for seafood despite that we had half board. I was surprised on check out that l was billed.
Stayed 1 night in Jan 2024

6/10 Okay

Kazeem

Liked: Cleanliness, amenities, property conditions & facilities
Stay was okay. But price was too high for service received. Dinner options were limited and buffet dinner only included water. Drinks were extra charge. Price should’ve been about $200/night rather than $400/night.
Stayed 1 night in Oct 2022

10/10 Excellent

Rimmi

Liked: Cleanliness, staff & service, property conditions & facilities
Here's a review based on your inputs: --- **A Memorable Stay at Essque Zalu Zanzibar** My recent stay at Essque Zalu Zanzibar was nothing short of exceptional. The resort is located in a stunning, picturesque setting with breathtaking views that make every moment feel like a postcard. The beautiful location, combined with the tranquil atmosphere, provides the perfect escape from the hustle and bustle of daily life. The food at the resort was delightful, offering a variety of dishes that cater to all tastes. Each meal was a culinary experience, with fresh ingredients and flavors that truly captured the essence of Zanzibar. What made the stay even more special was the impeccable service provided by the staff. Mr. Aditya, in particular, was always reachable and ensured that every detail of our stay was taken care of. His attentiveness and commitment to guest satisfaction made us feel truly valued. Overall, Essque Zalu Zanzibar is a gem that I would highly recommend to anyone looking for a luxurious and relaxing getaway. I can’t wait to return! --- This review highlights the key aspects you mentioned while adding a personal touch.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vishal

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Please remove this from Zanzibar .

It’s a pathetic hotel . The service level is bad , there were no shampoos inside , dental kit was available next day . Approach to the hotel is worst , the roads are bad . You need 15 mins to travel 2 km.
Stayed 2 nights in Sep 2022

4/10 Poor

Laneasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are unaccommodating. The internet is poor in the rooms and limited in the common areas around the property so if you need to access the internet for an extended period forget about it. We were told daily that someone would come fix the internet. I asked for space that I could do some business on my computer, just quiet and good internet access, simple answer was “we don’t have that” as I walked by an empty conference room. The air conditioner in the room might as well been non-existent as the fan is the only breeze and air circulation in the room. And the ceiling fan was missing in the bedroom. My friend’s door lock was not working in the evening and the solution for the problem was “you can’t leave your room” until staff is able to fix it the next day. The hotel itself is out of the way from major attractions so be prepared to spend for taxi services. I would not use the hotel transportation as it was more than half the price than a local car service. For example, the Rock restaurant will be $200 plus a waiting fee. I found the Paje area is suited better for travelers. The grounds and entertainment lackluster. The food is fair but lacked options but get there early as birds and flies swarm the dining area but no one seems to acknowledge.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Reserved transfer from airport on our arrival but no one was waiting. At one am after midnight, I called the hotel several times but no answer. We had to find a taxi by ourselves. We talked about this problem during our stay to the hotel manager. Simple apologies but no compensation of any sort. On our departure, we reserved transfer back to airport two days in advance but on the day of departure, they don’t find any reservation of transfer on the system and had to wait 45 minutes.
Stayed 7 nights in Jun 2022

10/10 Excellent

Thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service