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曾斯維爾北智選假日套房飯店的評分

2.5 out of 5
曾斯維爾北智選假日套房飯店
1101 Spring St, Zanesville, OH

評論

9.0

太棒了

10 分，有夠讚；442 則評論中有 295 則" "
8 分，不錯哦；442 則評論中有 101 則" "
6 分，一般般；442 則評論中有 23 則" "
4 分，不太好；442 則評論中有 9 則" "
2 分，很糟糕；442 則評論中有 14 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

2/10 很糟糕

Adam

商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
The property is under construction. For $233 per night that should have been well stated. Terrible.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Gordon，Kensington

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel is currently undergoing a renovation. My room (321) was newly refurbished. It was nice. Shower was great! It had good water pressure and a shower head.
於 2024 年 5 月住了 1 晚
Jen 於 2024年5月14日回覆
Thank you for letting us know how we are doing

8/10 不錯哦

William

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Completely remodeled and the staff were excellent.
於 2024 年 5 月住了 1 晚
Jenni 於 2024年5月6日回覆
Thank you

10/10 有夠讚

Terry，Charlottesville

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rooms have been redone recently, as was the lobby and breakfast area! Very clean, great staff! And a huge shout out to Tonya at the front desk, who made a great impression as soon as we walked through the door
於 2024 年 4 月住了 3 晚
Jen 於 2024年5月6日回覆
Thank you, Tonya is amazing,

4/10 不太好

Sandra

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I should have called! The property was being renovated. No pool or gym access. When I first pulled up I thought the place was abandoned! When I looked in the door it was dark, the floor had been tripped to the glue that held down the previous tile and there were wires hanging from the ceiling. People were talking outside my door late and at 3:31am the train started blowing it’s horn In increments or 3 blasts for about 15 minutes straight. I should have checked the condition of the hotel before I finalized our reservation.
於 2024 年 4 月住了 1 晚
Jen 於 2024年4月22日回覆
We would like to send you Apologize for the inconvenience you experienced during your stay.

10/10 有夠讚

Adolfine

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
New , clean, well stocked in rooms
於 2024 年 3 月住了 1 晚
jen 於 2024年3月26日回覆
Thank you

10/10 有夠讚

Angela

喜歡：整潔度和住宿環境和硬體
Currently renovating and it looks great!
於 2024 年 3 月住了 1 晚
Jen 於 2024年3月18日回覆
Thank you

10/10 有夠讚

kathy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent place very nice ppl
於 2024 年 2 月住了 1 晚
Jen 於 2024年2月21日回覆
Thank you

10/10 有夠讚

Dynasty

於 2024 年 2 月住了 1 晚
Jen 於 2024年3月25日回覆
Thank You

10/10 有夠讚

Amanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice rooms, breakfast was amazing and staff very competent.
於 2024 年 1 月住了 1 晚
Jenni 於 2024年1月29日回覆
Thank you

8/10 不錯哦

Brianne

於 2024 年 1 月住了 1 晚
jen 於 2024年3月25日回覆
Thank you

6/10 一般般

Tiffany

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
The room was very nice, and worked perfectly for us. The breakfast was incredibly good. All in all, it was a good stay. The hotel, though, needs quite a bit of updating. The elevators are disgusting and the entrance area leaves much to be desired.
於 2024 年 1 月住了 1 晚
Jen 於 2024年1月23日回覆
Thank you For letting us know We excited to let you know we are under renovations

2/10 很糟糕

joel

不喜歡：整潔度
於 2024 年 1 月住了 3 晚
Jen 於 2024年1月23日回覆
Thank you

10/10 有夠讚

Sierra

於 2024 年 1 月住了 1 晚
Jenni 於 2024年2月8日回覆
Thank you

8/10 不錯哦

Tracie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
1st Anniversary Major disappointment
Everything was a 10/10 except for the hot tub I was never able to get in the hot tub because of 12 people were rude n stayed in for 5 hours straight , I would go down every 30 minutes still there I am very upset about that the hot tub was the reason we paid 150$ for a single night Very , disappointed after 2 hours any decent person is going to give someone else a turn but not these ppl.
於 2023 年 12 月住了 1 晚
Jen 於 2024年1月3日回覆
I would like to apologize for the inconvenience with the hot tub We are discussing ways to where everyone can enjoy the amenities.

8/10 不錯哦

CONNIE，Peoria

喜歡：整潔度、員工素質和住宿環境和硬體
Parking lot run down. People at desk very personable and efficient.
於 2023 年 12 月住了 1 晚
Jen 於 2023年12月13日回覆
Thank you

10/10 有夠讚

Richard

於 2023 年 11 月住了 1 晚
Jen 於 2024年1月3日回覆
thank you

10/10 有夠讚

Robert

於 2023 年 11 月住了 1 晚
Jen 於 2023年12月13日回覆
Thank you

10/10 有夠讚

Sara

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff was friendly and room was clean. Beds comfortable. I love all the amenities in the bathroom. It’s always nice when they provide a shower cap!
於 2023 年 11 月住了 1 晚
Jen 於 2023年11月7日回覆
thank you for letting us know how we are doing we appreciate the feed back

2/10 很糟糕

Byron

商務旅客
不喜歡：員工素質
They had trouble programming the electronic key so that it would let me in the room Cable TV wasn’t functioning
於 2023 年 11 月住了 1 晚
jen 於 2023年11月7日回覆
Sorry for the inconvenience you occurred we take your feed back to get these things fixed.

6/10 一般般

Chris

商務旅客
喜歡：員工素質
Over priced for condition of rooms and property in general.
於 2023 年 10 月住了 1 晚
Jen 於 2023年10月31日回覆
Thank you for taking time out to let us know and we are super excited that our renovations have started.

6/10 一般般

Lukas

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Nice people, but very expensive for what you get... The hotel isn't in great shape and needs an overhaul. Plus, the pricing is a bit magical. It changes from one day to another.
於 2023 年 10 月住了 4 晚
jen 於 2023年10月31日回覆
Thank you for taking the time out to let us know how we are doing.

6/10 一般般

Chris

於 2023 年 10 月住了 1 晚
Jen 於 2023年11月14日回覆
Thank You

10/10 有夠讚

john

Great front desk person and room good door key had issues but would stay here again
於 2023 年 10 月住了 1 晚
Jen 於 2023年10月5日回覆
Thank you for letting us know how we are doing.

10/10 有夠讚

amber

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Jen 於 2023年10月2日回覆
Thank you

10/10 有夠讚

Gary

於 2023 年 9 月住了 1 晚
Jenni 於 2023年9月28日回覆
Thank you for taking time out and letting me know how we are doing

10/10 有夠讚

mary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms, comfortable beds and great healthy breakfast options. Quiet location and nice view of the city.
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月24日回覆
Thank you for letting us know how we are doing we appreciate it.

10/10 有夠讚

Bernard

於 2023 年 8 月住了 1 晚
Jen 於 2023年9月7日回覆
Thank you

10/10 有夠讚

john

喜歡：整潔度、員工素質和住宿環境和硬體
Good location, good staff, nice facility.
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月17日回覆
Thank you for letting us know how we are doing. We appreciate the feedback.

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Not as good as it was.
Great pillows. Wasn’t sure if one of the beds had an odd smell - maybe stale smoke? Used/wet washcloths found hanging from shower rod and inside (changeable) shower curtain didn’t seem too clean. Desk chair vinyl was all worn off on head rest. We’ve stayed here before (booked directly through Holiday Inn) and it was great, but not so much this time. For being a higher price than the other hotels in the area we expected a bit more. We might try one of the others next time.
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月16日回覆
We would like to send our apologies for the issues you had doing your stay. We will be under renovation. Starting in November. Hopefully, you will come back and see the upgrade to the hotel.

10/10 有夠讚

Tamora

家庭旅遊
喜歡：設施服務
Very fast check in, very clean and well maintained property, great breakfast, pleasant and helpful staff
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月14日回覆
Thank you for taking time out to let us know how we are doing.

10/10 有夠讚

Alan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月8日回覆
Thank you for taking time out to let us know how we are doing.

10/10 有夠讚

Harold

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月8日回覆
Thank you for taking time out and letting us know how we are doing.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Jen 於 2023年8月7日回覆
Thank you for taking time out to let us know how we are doing.

10/10 有夠讚

Donald，Palmyra

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Could use some updates (especially the bathroom) but it was very clean. The breakfast was fantastic.
於 2023 年 7 月住了 2 晚
Jen 於 2023年8月1日回覆
Thank you

10/10 有夠讚

Rhyan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Working people have to leave before continental breakfast are available.
於 2023 年 7 月住了 1 晚
Jen 於 2023年8月1日回覆
Thank you for taking time out to let us know what could improve your stay.

10/10 有夠讚

LARRY

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelllent
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月28日回覆
Thank you for taking time out to let us know how we are doing.

8/10 不錯哦

Deqi

喜歡：整潔度、員工素質和住宿環境和硬體
The breakfast is nice.
jen 於 2023年7月28日回覆
Thank you for taking time out to let us know how we are doing.

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月28日回覆
Thank you for taking time out to let us know how we are doing.

8/10 不錯哦

Michelle

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad shower, good breakfast
This would have been a great stay except that the shower in our room was broken. We didn't notice until the morning. Thankfully, after we called, staff came right up to our room to give access to the empty room next door to shower. The breakfast was one of the better free ones I have had.
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月25日回覆
Thank you for letting us know how our staff did, we appreciate the feed back.

10/10 有夠讚

Micah

喜歡：員工素質和住宿環境和硬體
Staff was friendly and helpful. Breakfast was enjoyable, woman working breakfast was just the best! Front desk also. Room was nice. Bed was comfy. Shower was decent. It had good water pressure. We will stay here again.
於 2023 年 7 月住了 3 晚
Jen 於 2023年7月18日回覆
Thank you for taking time out and letting us know how we are doing.

8/10 不錯哦

Jennifer

家庭旅遊
喜歡：整潔度和員工素質
Checking in was easy. We had dinner in town at Roosters and it wss good. Our room is really large and just what we need after a long day on the road.
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月11日回覆
Thank you

2/10 很糟糕

Darren

於 2023 年 7 月住了 1 晚
Jen 於 2023年7月11日回覆
Sorry for the inconvenience you have encounter during your stay.

10/10 有夠讚

Dustin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great and very clean
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月11日回覆
Thank you

10/10 有夠讚

Angela

家庭旅遊
喜歡：客房舒適度
Definitely will stay again
Amazing!! Couldn’t have asked for better.
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月11日回覆
Thank you

10/10 有夠讚

Justin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great family place to stay
Room clean, Beds and pillows comfortable, pool and spa clean and nice, breakfast was great
於 2023 年 7 月住了 1 晚
Jen 於 2023年7月11日回覆
Thank you for taking time out to let us know how we are doing.

6/10 一般般

Greg

於 2023 年 7 月住了 1 晚
Jen 於 2023年7月25日回覆
thank you

10/10 有夠讚

Kim

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very quiet and clean property. There was nothing to not like.
於 2023 年 6 月住了 1 晚
Jen 於 2023年7月3日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express ZANESVILLE NORTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 740297-4751 or zanesvillehiex@live.com.Sincerely,JENNI WYATT AGM740297-4751zanesvillehiex@live.com

8/10 不錯哦

Kathi

親子旅遊
喜歡：整潔度和員工素質
Good place to stay -- friendly staff and very clean even though it was an older HIE
於 2023 年 6 月住了 1 晚
Jen 於 2023年7月11日回覆
Thank you

10/10 有夠讚

Rhonda

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast was delish. Entire stay was 💯.
於 2023 年 6 月住了 1 晚
Jen 於 2023年6月21日回覆
Thank you