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Reviews of Winzelle Suites

2.5 out of 5
Winzelle Suites
Almonte Street, Beside Gateway Mall, Off Gov. Lim Ave., Zamboanga

Reviews

6.8
Rating 10 - Excellent. 7 out of 40 reviews" "
Rating 8 - Good. 14 out of 40 reviews" "
Rating 6 - Okay. 12 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 6 out of 40 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a lot of work old mattress, stained sheets, dirty walls, kids upstairs being loud
Stayed 4 nights in Jul 2023
Response from Winzelle Suites on 2023/8/7
Good day! We had a chance to review your comment, and we'd like to apologize for the inconvenience and disappointment. We will surely take this into account and pay attention in improving our services. Thank you for taking the time to share your experience so we can make it right. We hope that we can serve you better next time and we will surely do our best to correct this.

8/10 Good

Jaco

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
room badly needs deep cleaning and renovating
Their toilet was filled with limescale which was really disappointing. They didn't even inform us that we need to inform them before they will clean the room so our room wasn't cleaned for 2 days as we just turned on the make up room switch. The staff were okay. After a couple of days, their lift was out of order so we needed to take the stairs every time and it was really a struggle on the day of our check out as we had 3 large luggages. Thankfully, the security guard was kind enough to help us bring our stuff at the reception area after I asked him.
Stayed 6 nights in Nov 2022
Response from Winzelle Suites on 2022/11/24
Good day!We had a chance to review your comment, and we'd like to apologize for the inconvenience and disappointment. We will surely take this into account and pay attention in improving our services. Thank you for taking the time to share your experience so we can make it right. We hope that we can serve you better next time and we will surely do our best to correct this.

8/10 Good

Maria Cristina

Stayed 2 nights in Jul 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo First trip to Zamboanga
My stay at Winzelle suites was marvelous. I enjoyed the silence and calmness of the area. The lift was so modern and silent. It was really a great holiday.. The accessibility right deep in the center of the city with abundant public transport, well respectful, helpful and dedicated professional staff. Without a doubt, i will be back even though the internet was not as great as it should be..
Stayed 4 nights in Jun 2022
Response from Winzelle Suites on 2022/6/21
Thank you for your Feedback Sir, We will try our best to better our services so we can serve you well. Thank you and Have a Blessed day ahead!

6/10 Okay

Nurunnihar

Traveled with family
Visitor was not allowed because of covid-19 pandemic or what? We have to stay in the lobby which is not so big the space is small, no elevator-out of order -
Stayed 2 nights in Mar 2022

6/10 Okay

Nida

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible WiFi
Terrible WiFi connection...we just bought data to use our Mobile..
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
city proper
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020
Response from Winzelle Suites on 2020/2/2
thank you for your feedback

2/10 Terrible

Mary

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience. No parking area. Not recommended for those travelers who bring there own car.
Stayed 1 night in Dec 2019
Response from Winzelle Suites on 2019/12/14
Good day! Hi Ms. Mary, We are truly sorry for the inconvenience. We do have a parking area but as of now due to the implementation of the clearing and organizing of parking areas and pedestrian sidewalks in the city, we can only cater to motorcycles parking only. Rest assured that we are doing our best to find a alternative remedy for this concern. We hope for your consideration on this matter. Thank you and have a blessed day ahead.

6/10 Okay

Radj

Business traveler
Liked: Cleanliness, property conditions & facilities
I like the location but the sound of the TV is too loud and cannot be adjusted, I had to turn the TV off whenever I need to make a phone call
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winzelle ✅🇵🇭
Super warm and friendly staff 🌟 💫 ⭐️ 👍
Stayed 2 nights in Nov 2019

6/10 Okay

Tranquilino

No parking space
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it's in city proper...i didn't like because there is no parking area for clients.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is no free welcome free bottled water and no available hot & cold water dispenser
Stayed 2 nights in Aug 2019

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Sharon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centered and convinient.
Stayed 2 nights in Jul 2019

10/10 Excellent

Zee, Makati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like - 1. Helpful Staff 2. Good location 3. Hot Shower Dislike - 1. Sound proof system is bad. It's noisy outside
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is commendable. The location is very ideal. Recommendable!
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Lizarbel

Liked: Property conditions & facilities
reasonable
Stayed 1 night in Jan 2019
Response from Winzelle Suites on 2019/2/10
Thank you. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Feb 2019
Response from Winzelle Suites on 2019/2/6
Thank you for your feedback, we appreciate it. Have a nice day!

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Elvira, Quezon City

Disliked: Cleanliness, property conditions & facilities, room comfort
This is the worst hotel I have been to. They do not even provide drinking water. Ammenities even soap or shampoo and conditioner in too small no toothbrush not even tooth paste. No slippers. No room service menubook no writing pads. Bed is not comfortable. it is not worth the money I paid for. I hope expedia does not put it in its roster anymore
Stayed 1 night in Aug 2018

10/10 Excellent

MARIETA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice place to stay, fast WiFi, located in the city of zamboanga, no foul odors from the sewage coming from the toilets in the hotel ( usual problem with other hotel we stayed)and helpful staff.

8/10 Good

digs, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel, and very accessible
very good stay and very accessible. i can move about in the town and back! i stayed here 1 night, then 2 nights and then 3 nights! great and comfortable place! i always get the 3rd floor rooms, coz its the rooms with windows.
Stayed 2 nights in Feb 2018

2/10 Terrible

Alex, zamboanga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor
we need to go to the hospital since my father was hospitalize and every morning I went to the hotel to sleep since I was scheduled for night watcher but it seems the hotel cut the electricity every 12nn so entire time that Im sleeping Im like almost suffocated they reopen the electricity the time when I went down and told them. very unprofessional.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
No housekeeper showed up for the whole 3 days I been staying there. Will never comeback.
Stayed 3 nights in Jul 2017

6/10 Okay

Cherry

Liked: Cleanliness, property conditions & facilities, room comfort
The place is located near the city hall and some malls. The hotels is okay.

8/10 Good

Norhayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Hans

Disliked: Staff & service, property conditions & facilities, room comfort
they do not give infos, that the room has no window. a/c is loud and ineffectiv, shower just few drops, women will never get the shampoo out watertap not fixed accomodation is cheap, bed is ok

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare

6/10 Okay

shinhyuk

Liked: Staff & service
저렴하게 쉴수있는장고
Stayed 1 night in Jan 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt hotell
Zamboanga city är en lugn och säker stad nu för tiden.
Stayed 3 nights in Feb 2018

6/10 Okay

Jim, Tokyo

Liked: Cleanliness
サンボアンガの中心にあるこじんまりしたホテル
サンボアンガの中心部に位置しており、斜向いと並びにモールが２件あります。どちらも小規模ではありますが。このホテルは同系列のホテルが２軒あり、白タクで行くときは紛らわしいです。が、間違っても警備員さんが誘導してくれました。徒歩圏内です。ホテルは改装したばかりのようで奇麗です。ドアのセキュリティ等も問題ないです。部屋はWベッドで頼んだのですが、普通の広さ。部屋内にあるのは、テレビとエアコンのみです。冷蔵庫やミニバーはありません。もちろんセーフティーボックスもありません。シャワーはお湯は熱いのがでますが、湯量は寂しいです。これは致し方ありません。アメニティはおまけ程度のシャンプーと石鹸です。スタッフはみなさん良かったです。 とにかく値段が安くて安全なので素泊まりと考えれば充分です。 過去にはエバーオーホテルとグランドアストリアホテルにしたことがあります。食事等を考えるならばグランドアストリアが良いと思います。