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Helan Family & SPA

Property class: 3

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At Helan Family & SPA, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Parking available
  • Business services
  • Bar
The current price is NT$3,749
NT$4,084 total
includes taxes & fees
Aug 20 - Aug 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Double or Twin Room

  • Mountain view
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Triple Room

  • Mountain view
  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Suite

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Premium Double Room

  • Mountain view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Single Room

  • Mountain view
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

A hotel room with a bed, a bedside table with a bottle of wine, a glass, and a rose.

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi
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About the neighborhood

Located in Zakopane, Helan Family & SPA is in the mountains. Zakopane Art Gallery and Tatra Museum are cultural highlights, and some of the area's landmarks include Jaszczurowka Chapel and Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. Traveling with kids? Consider Snowlandia Snow Maze, or check out an event or a game at Wielka Krokiew. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as sledding. Visit our Zakopane travel guide
Map
Ul. Stara Pardalowka 6, Zakopane, Lesser Poland, 34-500

What's nearby

  • A mountain lake with clear water, surrounded by rugged mountains and dense forests.
    Zakopane Aqua Park
    8 min drive - 2.8 km
  • Pardalowka Ski Lift
    12 min walk - 1.1 km
  • Koziniec Ski Lifts
    2 min drive - 1.1 km
  • Nosal Ski Center
    4 min drive - 1.8 km
  • Krupowki Street
    8 min drive - 2.8 km

Getting around

  • Zakopane Station
    11 min drive
  • John Paul II - Balice Airport (KRK)
    131 min drive

Restaurants

  • Coffeehouse Dream
    6 min drive
  • Villa Toscana
    6 min drive
  • Restauracja Watra
    6 min drive
  • Piano Cafe
    6 min drive
  • Restauracja Grand
    4 min drive

About this property

Helan Family & SPA

  • Family-friendly hotel near Krupowki Street
  • You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Helan Family & SPA. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • A children's pool
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
    • A banquet hall, smoke-free premises, and luggage storage
    • An elevator, barbecue grills, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and include comforts such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Rollaway/extra beds and cribs/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with digital channels
    • Balconies, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (PLN 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Edwardian architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are available for PLN 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Self parking fee: PLN 20 per day
  • Crib (infant bed) fee: PLN 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Helan Family & SPA have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Helan Family & SPA?

As of 2026/8/19, prices found for a 1-night stay for 2 adults at Helan Family & SPA on 2026/8/20 start from NT$3,749, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Helan Family & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PLN 20 per day.

What time is check-in at Helan Family & SPA?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Helan Family & SPA?

Check-out is at 11 AM.

Does Helan Family & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Helan Family & SPA located?

This family-friendly Zakopane hotel is located in the mountains, within 1 mi (2 km) of Pardalowka Ski Lift and Koziniec Ski Lifts. Zakopane Aqua Park and Krupowki Street are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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