Bachleda Hotel Kasprowy****

Property class: 4

Choose dates to view prices

At Bachleda Hotel Kasprowy****, you can look forward to a poolside bar, a rooftop terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski lift privileges. Treat yourself to a hot stone massage, a body treatment, or a manicure/pedicure at Spa & Wellness Kasprowy, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the gym, as well as activities like snowboarding and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$4,181
NT$4,550 total
includes taxes & fees
Sep 22 - Sep 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Double Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Double Room

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Twin Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Apartment, Balcony, Mountain View

A neatly made bed with patterned bedding, two bedside lamps, and a nightstand with books and a vase of flowers.

Apartment, Balcony, Mountain View

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Junior Apartment, Balcony, Mountain View

A hotel room with a large bed, a seating area with a view of mountains, a fireplace, and framed pictures on the wall.

Junior Apartment, Balcony, Mountain View

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for DELUXE PREMIUM TWIN/DOUBLE

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a view of mountains through the window.

DELUXE PREMIUM TWIN/DOUBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of mountains.

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free wired internet
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About the neighborhood

Located in Zakopane, Bachleda Hotel Kasprowy**** is in the mountains. Krupowki Street and Gubalowka Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and Tatrzański Park Narodowy. Traveling with kids? Consider Red Mansion Native Cultural Centre and Zakopane Aqua Park. Be sure not to miss outdoor adventures like hiking/biking trails, cave exploring, and mountain biking, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our Zakopane travel guide
Map
Szymaszkowa 20, Zakopane, Lesser Poland, 34-500

What's nearby

  • A mountain range with snow-capped peaks, a forested valley, and a grassy field.
    Wooden Tserkvas of the Carpathian Region in Poland and Ukraine
    5 min walk - 0.4 km
  • A snow-covered ski resort with buildings, trees, and mountains in the background.
    Gubalowka Market
    5 min drive - 1.8 km
  • Szymoszkowa Ski Lift
    6 min walk - 0.6 km
  • Polana Szymoszkowa
    6 min walk - 0.6 km
  • Krupowki Street
    5 min drive - 1.8 km

Getting around

  • Zakopane Station
    10 min drive
  • Poprad (TAT-Poprad - Tatry)
    92 min drive

Restaurants

  • Gazdowo Kuźnia
    7 min drive
  • STRH
    9 min drive
  • Kryjówka Bistro
    8 min drive
  • Karczma u Fiakra
    9 min drive
  • Da Adamo
    4 min drive

About this property

Bachleda Hotel Kasprowy****

  • Upscale family-friendly hotel in the mountains
  • Take advantage of a poolside bar, a rooftop terrace, and a garden at Bachleda Hotel Kasprowy****. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski lift privileges. Treat yourself to a hot stone massage, a body treatment, or a manicure/pedicure at Spa & Wellness Kasprowy, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the gym, as well as activities like snowboarding and beach volleyball. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool, along with sun loungers and a lifeguard on site
    • An outdoor tennis court, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, access to a nearby indoor pool, and supervised childcare (surcharge)
    • Luggage storage, a front-desk safe, and meeting rooms
  • Room features
  • All 288 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Shower/tub combinations, free toiletries, and hair dryers
    • 42-inch Smart TVs with cable channels
    • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered self parking on site (PLN 50 per night)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Banquet Hall Zakopane
  • Grand Kasprowy
  • Kasprowy Inn
  • Lobby Bar Panorama

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (10,226 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Uncovered self parking fee: PLN 50 per night
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from noon to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 7 years old are not allowed in the spa

Frequently asked questions

Does Bachleda Hotel Kasprowy**** have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from noon–6:00 PM.

How much does it cost to stay at Bachleda Hotel Kasprowy****?

As of 2026/9/21, prices found for a 1-night stay for 2 adults at Bachleda Hotel Kasprowy**** on 2026/9/22 start from NT$4,181, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bachleda Hotel Kasprowy**** pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 150 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 50 per night.

What time is check-in at Bachleda Hotel Kasprowy****?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Bachleda Hotel Kasprowy****?

Check-out is at noon.

Does Bachleda Hotel Kasprowy**** provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 500 per vehicle applies.

Where is Bachleda Hotel Kasprowy**** located?

Located in the mountains, this Zakopane hotel offers ski-in/ski-out access and is within a 10-minute walk of Polana Szymoszkowa, Szymoszkowa Ski Lift, and Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. Krupowki Street and Gubalowka Market are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bachleda Hotel Kasprowy**** Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 70 out of 205 reviews
Rating 8 - Good. 90 out of 205 reviews
Rating 6 - Okay. 29 out of 205 reviews
Rating 4 - Poor. 8 out of 205 reviews
Rating 2 - Terrible. 8 out of 205 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent mountain view and location for stay.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is great and the gym. Breakfast buffet is excellent Dinner buffet is good plenty of choices Room is a bit older but clean and comfortable. Walking distance to the market. 40 minutes walk to train and bus station.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Beautiful views and excellent service
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

great facilities

Amazing facilities for families, kids club 10/10 and gym also top notch! Pool offered amazing views. Restaurant in ground floor good but very pricy. Paid 190 EUR for a dinner including be wine for 2 adults and 2 kids. Only minus was that the over all feel outside is very dated. And family rooms very small and not suitable for 2 adults and 2 kids.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Amazing views

Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner. Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great food but beds uncomfortable

Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty room

Everything was nice and aervice minded staff, reason its not getting higher is that when coming into our room their was food and a bracelet on the floor showing they really havent cleaned the room at all.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

The rooms look better online than in real life. I didn't like sleeping on two twin mattresses pushed together - even the sheets don't fully fit. Both the bathroom sink and the shower do not drain properly - so I showered in a puddle of water. Bathroom sink also leaks underneath. Construction is currently happening so beware of a lot of dust/dirt while walking to and from the main road. Also I paid extra for the mountain view, which has a huge construction crane in plain sight. Also beware of construction noise (being good eat plugs). Hopefully this will end soon. Breakfast was good with a lot of variety of food. Appreciated the lactose free milk and gluten free notices on the food signs. The restaurant beside the lobby bar is nice - although I didn't appreciate having to debone the trout I ordered. The man who works at the lobby bar most of the nights is really nice (I didn't get his name) There is nothing close by with respect to other restaurants or shops. This hotel is about a 20-25 min walk to start of the well known Krupowki Street.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would recommend to anyone from the UK. Fly to Krakow then about a 90 min drive. Spa , food, hotel fantastic
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
This was my 6th stay at the hotel and it might have been the last one. They are expanding and building a huge aqua park within the hotel premises, which once finished will be great BUT I paid 1,500 pln per night in the hotel and was exposed to heavy machinery and construction noises from 6am in the morning all the way till 10pm. Non stop noise! No mention of it at the check it by the hotel staff, paid extra for room with a view of the Tatra Mountains and got extra noise with my money instead! The construction will continue till the 2028, just saying… really disappointed!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel /rooms needs maintenance improvements ASAP. In our first 24 hour , we had to change 3 times room. Reasons: no A/C in room and bad smell. Even in our 3rd room there was no water pressure in the shower. A/C was not working properly too. Workers were very nice.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Check in was not very welcoming. A lot of little broken things in the room ex. Broken trash can in the bathroom. The room was very smelly. No iron in the room. There an iron room on the 1st floor but it was very dirty. Breakfasts are far from enjoyable.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The condition of the hotel is not Good especially on the floors. Aircon in the room was broken - but we got uprageded room. In the other room there was a strange noice on the 7th floor - like a laundry noise all night. I was informed by the staff that it is even worst on the 4th floor. LOL. We had to pay additionally to enter the spa/outside jacuzzi space. From 7 am they are building a pool or sth so if you want to have a peaceful stay- don’t go there. In the breakfast restaurant some tables and chairs look like from the 90’s. Overall - I would not recommend- this is not 4star hotel that I excpected.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice views Additional charges for many facilities. Over priced hotel
Stayed 2 nights in May 2022
Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service
The hotel is located next to a nice slope to Zakopane. Very convenient if your main purpose is skiing or snowboarding. However, there is not much around and you definitely would need a car to enjoy Zakopane. The property has nice amenities, but it is an old building (renovated) and it needs some maintenance (elevators are old and get stuck). Also, I feel that it’s totally overpriced. The radisson is a nicer property and cheaper. This hotel also charges from 70-100 zl per night per parking. So be ready to pay an extra 100 bucks just for parking if you are staying over 5 nights. This is ridiculous. The food is good in the hotel. Service is ok, nothing special.
Stayed 6 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful hotel.

I have been staying at this hotel now for several years, I attend with different groups throughout each year, family groups and groups of friends, both these groups are catered for fantastically by the hotel. This year in particular changes to the UK entry requirements a fit to fly certificate was required, the hotel advised me where to obtain such a test and assisted with me obtaining the certificate on the date of my return home, many thanks again to the hotel and I’ll definitely see you again next year.
Photograph from the outside terrace taken in early December 2021
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super wypoczynek, w super hotelu.

Hotel tylko z zewnątrz straszy, w środku super wystrój, restauracje, spa, baseny. Gorąco polecam Hotel Kasprowy. Jedna sprawa była słaba i do poprawy, śniadania przez 4 dni te same zimne i na ciepło: Jajecznica, cienkie parówki, kiełbaska, kaszanka, pankejki, fasolka, boczek. No dobra sałatka podczas całego pobytu się zmieniła. Zjeść i najeść dało radę ale bez fajerwerków. Bar czynny tylko do 22.00. Ważne wybierajcie pokoje z widokiem na giewont a nie na wzgórze. Nie zmienia to faktu że jest to bardzo dobry hotel z dobrą restauracją, barem, spa i przemiłą i uczynną obsługą na recepcji jak i panie pokojowe.
Poranek w listopadzie.
Stayed 4 nights in Nov 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Dejligt sted.

Det var hyggeligt. Der er ok rent ved ankomsten . Men badeværelse rengøres ikke under ophold selv om man krydser af hvad man ønsker gjort . Det vil være fin service af hotellet at oplyse ved ankomst , at de har en bus som kører ned i byen og andre steder i området. Men ellers søde og venlige personaler.
Stayed 4 nights in Oct 2021
Verified review

6/10 Okay

Un peu déçu. J'ai pris chambre avec vue sur la montagne, nous avons eu vue partielle au 1er etage, avec chambre pas rénovée et sans une vraie clim. Par contre très bon petit déjeuner.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Grymt SPA, och bra restaurang på hotellet! Läget är inte det bästa, men absolut värt att stanna där för det mysiga spaat och utsikten från rummet, rummen är små och trånga tyvärr, och många delar på hotellet är fortfarande gamla. Städningen är under all kritik, det drog ner vistelsen. Aldrig varit med om så smutsiga rum
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Niezły hotel za zbyt wysokie pieniądze

Hotel w porządku, aczkolwiek przy tej wysokości ceny za noc, byłam rozczarowana faktem, że strefa spa była dodatkowo płatna (nikt nie podawał takiej informacji wcześniej). Ponadto dodatkowe opłaty za parking i za śniadanie spowodowały, noc w tym 3* hotelu była w moim mniemaniu przesadnie wysoka. W zamkniętej strefie spa brak pryszniców jest dużym minusem
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Gorski klimat hotelu

Hotel idealnie oddający górski klimat i to jest ogromny plus. Z zewnątrz nieco wiekowy jednakże w środku nowoczesny, fajny. Super strefa SPA i basen (aczkolwiek jak jest weekend i jest dużo ludzi to dość tłoczno). Minusem jest brak klimatyzacji w pokojach. Ogólnie bardzo pozytywny, blisko do Krupówek nawet na piechotę. Zapewne wrócę przy kolejnej wizycie w Zakopanem co chyba jest najlepszą rekomendacją :)
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
De städade aldrig vårt rum trots att vi frågade om städningen.
Stayed 2 nights in Jul 2020