Find Resorts & Hotels with Spas in Zafferana Etnea

"The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway."

"Needs updating. Tired looking."

"Great location! Great views from our room and around the property, amazing staff! Breakfast has lots of selections . Property and our room is clean and spacious. Easy walk to Corso Umberto, bus stop and Fanicular. "

"This is a very nice hotel and the staff is very helpful. It’s in a great location, close to everything in Taormina. Would stay here again. Breakfast was good with plenty of food. Do NOT use the ATM near the travel agency down the street, there is a pair of them. HUGE SCAM, they don’t provide receipts and ripped me off by 50 dollars. "

"Impressive views. Perfect location. Comfortable room. Parking! Unfortunately no electricity the day we were there so restaurant / bar were closed"

"Problems with room , the heater, the water sticker in the bath tub, blanket stained"

"Hated the labyrinthine corridors to get to our rooms and the views are disappointing."

"If you need a hotel with stunning views and great access to the cable car, this is the place. The staff's response is immediate. For any request, their answer is YES, and then they clarify what is needed. They react promptly to minor complaints. Everything is of very high quality and pleasant. Because of this, even tipping the staff was not an issue. Water was replenished every day. The only downside I would suggest is that they should consider organizing additional wine tastings on-site.Beach view fantastic "

"Amazing! I absolutely loved this hotel! "