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Reviews of Hotel y Cabañas Una Cosita de Zacatlan

2.5 out of 5
Hotel y Cabañas Una Cosita de Zacatlan
5a de León S/N, San José Maquixtla, Col el Posito, Zacatlán, PUE

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 234 reviews" "
Rating 8 - Good. 72 out of 234 reviews" "
Rating 6 - Okay. 20 out of 234 reviews" "
Rating 4 - Poor. 9 out of 234 reviews" "
Rating 2 - Terrible. 8 out of 234 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nuria M

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place!!
The place is terribly run down. Humidity everywhere. Overwhelming sewer smell in the rooms. The light in the bathroom of one of our 3 rooms didn't work. We had to use the lights of our cells to use it. Absolutely horrible place!!!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Rooms, excellent. And friendly employees.
Stayed 1 night in Feb 2023

2/10 Terrible

Gabriela

Traveled with family
Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Very comfortable
Stayed 2 nights in Mar 2022

8/10 Good

Laura

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
El baño tenía un olor a caño, y toda la cabaña a húmedo. Pero tiene un tamaño mediano. Creo que la propiedad tiene potencial.
Stayed 1 night in Aug 2019

10/10 Excellent

Sam, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in, very secure, and great location. Has places to park. Rooms are standard hotel stuff, interesting walls tho, bathroom is tight but not bad. Smells odd but we think that it’s the walls. It seems like they’re made of mud in parts? Like a fancy stuko look. Great place!
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good value
It is a nice place, they provide firewood for the fireplace for only 30 MXN per load, it doesn't las much though. A downside is they don't have meals or coffee service. In general, it was a good experience, it is really near downtown.

10/10 Excellent

Catherine Vincenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com actually gave us the wrong address in the confirmation so when we got off the bus, the address we had been provided was in the middle of a street market which was very unforgiving to two women dragging luggage with them, an experience I hope to never have to repeat! It was not the fault of the hotel, but Hotels.com needs to be more careful when it comes to those tiny details because they could easily lose a customer based on a small details like that. Fortunately, I speak Spanish so I was able to ask a woman on the street where the hotel was and she was kind enough to send her two daughters to make sure we found our way.

10/10 Excellent

Victor Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente servicio desde que llegas hasta que te vas
Stayed 2 nights in Dec 2023

10/10 Excellent

FEDERICO ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Lugar increíble , buena locación y servicio excelente
Stayed 2 nights in Dec 2023

8/10 Good

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Le hace falta una renovación a todos los muebles de descanso (camas y sofás) estan ya muy deteriorados
Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención fue muy buena.
Stayed 1 night in Dec 2023

2/10 Terrible

Abraham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar es bonito pero la atencion es nada cortes y casi grosera
Stayed 1 night in Dec 2023

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo que al reservar, el portal nos ofrecio una habitacion para 6 personas y al llegar al hotel esa habitacion solo tenia 2 camas, tuvimos que pagar un poco mas por una habitacion con 3 camas, el hotel nos hizo un descuento, y en el hotel todo bien.
Stayed 1 night in Nov 2023

10/10 Excellent

NADIA VERENICE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Cesar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción
Stayed 2 nights in Oct 2023

10/10 Excellent

Rosa, Puebla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y buenas instalaciones
Stayed 1 night in Sep 2023

8/10 Good

RUBEN DARIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La luz de la habitación deficiente, dificil de llegar en la primera vez, olor del baño desagradable lugar tranquilo sin ruido. Agua caliente tido el dia larelacoon costos con servicio buen
Stayed 2 nights in Sep 2023

8/10 Good

Perla López

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy bonita, amplia, los cuartos de hotel suficientes amplios, limpios, solo que encontramos un alacrán. El personal amable. Permiten estar con las mascotas y eso da un plus muy importante
Stayed 1 night in Sep 2023

8/10 Good

Dante

Traveled with group
Liked: Cleanliness, staff & service
La habitación estaba bonita pero muy oscura, se escucha lo de las demás habitaciones
Stayed 4 nights in Aug 2023

10/10 Excellent

EDUARDO

Traveled with family
Liked: Property conditions & facilities
Buen hotel
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Rodrigo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me dieron la habitación que yo pague, me mandaron a una habitación a otro hotel con un concepto totalmente diferente al que yo pague
Stayed 1 night in Aug 2023

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, personal muy amable. Cuarto limpio, amplio. Muy recomendable.
Stayed 1 night in Aug 2023

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy bonito, la limpieza excelente y las personas del hotel muy amable te hacen sentir en casa, los detalles como lo de la chimenea, muy buena experiencia, camas agradables, está mucho más bonito que en las fotos de portada, excelente
Stayed 2 nights in Aug 2023

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto es tranquilo
Stayed 1 night in Aug 2023

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único "pero" fue que no hubo coordinación entre la reservación por Expedia y la administración del Hotel, ya que no tenían el registro. Se me ofreció el alojamiento en cabaña y no hubo mayor problema. Tal vez considerar hacer una confirmación mediante mensaje al celular o llamada telefónica
Stayed 2 nights in Jul 2023

8/10 Good

Edith Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita,una estancia agradable!!
Stayed 2 nights in Jul 2023

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2023

4/10 Poor

Maria Fernanda Lizbet

Traveled with family
Disliked: Staff & service, property conditions & facilities
Nunca hubo conexión WiFi Apesar de la reserva y de q hice la confirmación previa no tenían conocimiento dei reserva al momento se mi llegada
Stayed 1 night in Jun 2023

10/10 Excellent

Maria del Rosario

Stayed 1 night in May 2023

8/10 Good

ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantados
Muy cómodo y muy a gusto en la habitación, bastante limpia y funcional.
Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercanía al centro, hospitalidad y excelente servicio.
Stayed 2 nights in Apr 2023

10/10 Excellent

Alberto

Stayed 1 night in Apr 2023

6/10 Okay

PATRICIA

Traveled with family
Disliked: Cleanliness
Solo nos hospedamos una noche y fue terrible la experiencia debido a que había cucarachas en la habitación , por lo cual ya no pudimos descansar debidamente . El chico de la administración no hizo nada más que poner cara de sorpresa. Leímos que la comida del restaurante era muy buena , pero no fue así , hubiéramos ido a otro lugar . No está tan cerca del centro coló dicen . Lo recomendaría ? No .
Stayed 1 night in Apr 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

10/10 Excellent

Ubaldo

Stayed 2 nights in Mar 2023

8/10 Good

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Manuel

Stayed 1 night in Jan 2023

10/10 Excellent

Edith

Stayed 1 night in Dec 2022

8/10 Good

SERGIO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El concepto es muy bueno, agradable, limpio, el personal atento y amable, es importante el mantenimiento a las instalaciones. Si regresare a este lugar, gracias por el servicio y la atencion.
Stayed 5 nights in Oct 2022

4/10 Poor

José de Jesús

Stayed 1 night in Oct 2022

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar muy hogareño
Stayed 1 night in Oct 2022

10/10 Excellent

DIEGO GOMEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar tiene una vista preciosa del pueblo , y las montañanas , se ve el amanecer hermoso
Stayed 1 night in Oct 2022

2/10 Terrible

Angelica Blanco

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Inicialmente respetaron el precio de la página. Requerimos otra cama, y nos dijeron que había opciones más baratas. Nos movieron de habitación. Y al final nos cobraron el doble. Y no especificaron qué servicios tendríamos.
Stayed 1 night in Sep 2022