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"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"Friendly"

"The spa and pool are exceptional."

"The staff was really friendly and welcoming and overall the place is cosy. It is in a quieter area of the town but still feels safe. "

"Clean rooms, very helpful front office staff. Very effective Aircon/Heating in the room. Ideal location."

"The staff were so polite and the accommodation provided a true Japanese experience. The included dinner (kaiseki) and breakfast (Japanese style) wearing our yukatas were true highlights. The family private onsen was also pretty special. "

"Was on half-board. Food provided was good. Staff was friendly and service was good.free parking on hotelnground"

"The best hotel we’ve ever stayed at. A totally unexpected delight!"

"Nice hotel with private hot spring. Transportation is convenient, walk a few minutes to the bus terminal."