Dining

Reviews of The Deer Resort

3.5 out of 5
The Deer Resort
No. 47-9, Dayan Ln., Yuchi, Nantou County

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 9 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We originally booked this hotel because of it's pet friendly policies but after contacting them after booking we were told that the room we booked wasn't available for pets, so the re-accommodated us to one that was, no problem there. When we arrived, the main hotel building looked modern and comfortable, but our room was across the road in a more rustic log cabin area. The rooms were fine and the bedding comfortable but it had a "school camp" feel too the cabins. We skipped breakfast on the first morning, which turned out to be a mistake. The hotel wasn't that full on the first night, but on the second night there were many more people staying so that the breakfast the following morning was crowded and the food was always empty. Overall the stay was pleasant and there aren't always a lot of options for pet friendly properties so we were happy that this one was flexible enough to accomodate.

10/10 Excellent

Hsiu Jung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山間旅居好地方
環境舒適有陽台、體貼有電蚊香,早餐豐盛 離打卡景點很近,物超所值
Stayed 1 night in Jan 2024

10/10 Excellent

HSIANG I

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望業者 早餐能在多元化一點,其餘都很好
Stayed 1 night in Sep 2023

10/10 Excellent

I-CHUNG

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
不會再去住的飯店
房間有霉味,廁所、浴室、房間的角落清潔度不佳
Stayed 1 night in Aug 2020

8/10 Good

hsiang chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體都不錯
Stayed 1 night in Oct 2019

6/10 Okay

SHENG CHEN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

CHEN. KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一開始給予的客房,不甚滿意 經過與櫃檯反映,櫃台也立即做更換客房的動作 令人滿意
Stayed 1 night in Feb 2019
Response from VERNA TSAI on 2019/2/18
非常感謝您的意見回饋!您的滿意對於同仁來說無非是最大的動力!希望有機會能夠接待您再次蒞臨^_^

8/10 Good

maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
辦理入住一直在空等非常浪費時間,晚上的跨年煙火還不錯,但是房間屋頂角落有蜘蛛網沒有清掃乾淨。
Stayed 1 night in Dec 2018

6/10 Okay

HSIU JU

Liked: Room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

HUITING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
還可以,就老飯店一般的感覺,比起日月潭飆漲的房價,還算合理。為何字數要有限制啊!奇怪奇怪奇怪奇怪奇怪
Stayed 1 night in Apr 2018

10/10 Excellent

Alice, 南投日月潭

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近日月潭很棒的小木屋
超大床,溫馨小木屋,空間大,住宿非常舒適 很適合一家五口 還有庭院可讓小孩盪鞦韆,玩翹翹板等 不只家庭,也適合大群朋友同遊入住
Stayed 1 night in Apr 2018

4/10 Poor

PEI-YU

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
沒有加床服務還要收$800
沒有加床服務,加人要多$800,只多附一個枕頭還一套盥洗用具

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐不好、餐具不足

8/10 Good

Hsueh Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
普通普通
算是蠻中庸的飯店

8/10 Good

Chiachi

Liked: Cleanliness, property conditions & facilities, room comfort
如果不是連續假期,品質應該會更好
沐浴冷熱水,水溫不定,可能連續假期,所以柜臺動線不明⋯不知道到底要排怎麼樣,其它都很不錯,下次還是會考慮住這裡

6/10 Okay

yi-chang

Disliked: Property conditions & facilities, room comfort
附加價值
累了想要好好好休息卻是關門聲超大 ,早餐好像很不怎樣,服務一般般基本型 ,不過距離市區近卻是很方便 ,至少能節省很多費用 。

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
隔音效果欠佳!

4/10 Poor

MengChen

Disliked: Cleanliness, property conditions & facilities, room comfort
沒第四台 床不舒適

4/10 Poor

Vivien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不是很好~ 實際感受沒有很貼切 服務有些冷冰冰,熱水供應系統不夠完善~ 下次應該不會考慮入住了😓
Stayed 1 night in Feb 2018

6/10 Okay

郭, taipei

Liked: Staff & service
早餐很雷
這麼多人入住,早餐善待改進⋯實在是太雷了⋯⋯ 其他的部分普普通通舊舊的,但不至於不舒服。
Stayed 1 night in Dec 2017

8/10 Good

YULIEN

Liked: Cleanliness, staff & service, property conditions & facilities
隔音有待加強
隔音設備有點差,其餘的還可以
Stayed 1 night in Dec 2017

2/10 Terrible

Shen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很差的飯店
訂購四人房及兩人房各一間,四人房房門鎖故障要求更換房間與兩人房在一起,並未告知房間有升等是親子房所以不願退四人房差額,推說房門可以修是我自己要求更換房間的,換到的親子房床單不乾淨地毯上有很多棉絮,當場請他清潔了15分鐘,廁所排水有問題洗澡淹水到腳踝,早餐總類很少麵包只有吐司跟花生醬巧克力醬,餐廳有死蟑螂,整體設備都很老舊,如果之前評價人有提到的話我不會訂此飯店,不推薦住宿

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
房間很舒服CP值很高,服務很滿意,有附晚餐和早餐,但是隔音不是很好,半夜聽隔壁玩到3、4點,都沒辦法睡。

4/10 Poor

Mika

Disliked: Staff & service, property conditions & facilities
整體滿意度不佳的飯店
第一印象大廳裝潢中規中矩 房間整潔度尚可 但房間略小 電視機能收視的頻道不多 浴室對外紗窗的把手損壞掉落 牆上有隻被打扁的昆蟲屍體 大廳少數服務人員回答客人問題的態度較為隨便, 缺乏一般飯店服務人員應對客人的禮貌 最令人驚訝的是餐廳 第一天早上一出大廳前往對面餐廳用餐的途中 就聽到正在準備上遊覽車的客人抱怨早餐品質實在太差了 令他非常不滿意 在餐廳也聽到隔壁桌的客人抱怨看到稀飯煮的一塊一塊的 讓他完全不想吃 實際上個人的感覺也是餐廳裝潢陳舊 且桌椅髒亂 入口的餐具回收處(客人自己回收)凌亂且有異味 住宿兩日發現稀飯品質不佳 甚至一天之內不是太稀就是太濃稠 所以品質不佳應該不是偶然 第一天出去遊玩回房之後房間已經整理過了 雖然東西擺放整齊 但我有一條白色褲子出門前放在棉被上沒有看到 因此沒有收到行李箱 回房後發現褲子被攤開斜斜的放在兩張床中間的床頭櫃上 蓋住電話 與一般飯店客房整理人員會幫你整齊放好的做法完全不同
Stayed 2 nights in Oct 2017

8/10 Good

SUSU, 台北

Liked: Cleanliness, staff & service, room comfort
遠離吵雜鬧區的飯店
日月潭住宿往往隔音不好,常常還聽得到觀光客聲音,住此,外面吵雜聲音聽不到,房間水壓強,唯獨電視有點舊 ,可看的台數不到20台,其他一切都還可以,以此價格住宿可住到隔音不錯,又不髒,水量大,早餐也有選擇性,床跟地板不髒,CP高 , 空氣又好,也好停車,早餐西式少,孩子吃比較不慣
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness
不算好的住宿體驗,房間床頭櫃有煙灰也沒清,當晚的房客直到晚上還是鬧哄哄,在走廊講話很大聲,房門開關也很大聲,沒想到早上用餐也是鬧哄哄,早餐食物選擇少,食材也不新鮮,連肉鬆都有怪味,不會想再去!
Stayed 1 night in Aug 2017
您好,謝謝您提供的寶貴意見,真對我們不足的地方,我們會加以改善,期待您的下次光臨。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔 環境安全 方便 有些吵雜
清潔 環境安全 方便 環境不錯 但當天房客有些吵雜
Stayed 1 night in Aug 2017
謝謝您給予我們的評論,期待您下次的入住體驗。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不滿意
小木屋爛透了,洗臉盆排水慢,電視只有聲音沒有影像
Stayed 2 nights in Aug 2017
您好,謝謝您給予我們的評價,關於不足的部分,我們會加以改善,期待您可以再次光臨。

2/10 Terrible

Hui Fang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
謝謝您給予我們的評價,我們會加以努力,期待您下次入住可以有更好的體驗。

8/10 Good

chun wei

Liked: Staff & service, property conditions & facilities, room comfort
環境舒適
Stayed 1 night in Aug 2017
謝謝您

10/10 Excellent

Sarina Hui-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐後在花園散步,感覺很放鬆。
感謝您選擇入住瑞居,非常開心您喜愛我們的環境!希望有機會能夠再次為您服務唷!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安靜、清潔、寬敞
清潔、安靜、房間寬敞,很好。只是離景點有點距離,附近沒有賣店,晚上沒處吃東西。適合開車旅遊。
感謝您選擇入住瑞居,也很開心您喜歡我們的環境!雖然距離景點還有一小段車程,但也就是因為如此,環境才能如此靜謐放鬆!期待有機會能夠再次接待您的入住唷!

8/10 Good

Verified traveler

Liked: Room comfort
環境寬闊悠閒價格實惠,房間清潔細節再加強會更好。
感謝您選擇入住瑞居,更開心您喜歡我們園區的環境!對於您針對房間清潔度的寶貴建議,我們責無旁貸,必定將您的建議提交相關部門做改善!希望有機會能再次接待您的入住!

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
1. 價位合理。 2. 衛浴設備(熱水提供)再完善更棒。 3. 早餐餐廳種類與清潔 再精進,體驗會更好。 4. 無線網路有點卡卡。
感謝您選擇入住瑞居,並且誠心提供寶貴的意見!針對設備問題我們已著手檢討改進,早餐部分也會做部分調整!希望有機會能再次接待您的入住唷!

6/10 Okay

Fuyu

要留意是否重履付款
這次住小木屋,有維護所以不老舊,只是熱水有限時間。 不方便的是飯店與Hotel.com之間的訂房確認,我己經完成付款並從郵件得到確認書。但飯店說未收到,和網路訂房合作只是用信用卡押款而己, 我出示好幾次手機的訂房付款確認,還是要我拿信用卡付款, 直到換一個櫃台人員才讓我先行入住,他們再去找資料。 要留意!!不然退費很麻煩!
Response from General Manager on 2017/2/28
親愛的旅客您好: 感謝您的寶貴意見,讓我們有進步的空間!在此謹代表飯店在此與您致上十二萬分的歉意,由於我們才剛於訂房網站上架不久,故人員在操作流程經驗上不夠熟悉,導致您有不舒服的入住經驗,我們責無旁貸。我們已加強人員的教育訓練,希望有機會能再次為您服務喔!