Desk, soundproofing, free WiFi, bed sheets

Reviews of Tanxiang Hostel Sun Moon Lake

2.5 out of 5
Tanxiang Hostel Sun Moon Lake
No.130-2, Zhongshan Rd., Yuchi, Nantou County

Reviews

5.4
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

5.6/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

stella

it is a 'hostel', on top of a fruit store. the number of the street is wrong too,so have a hard time to find it. whole property is old like in the 60's. everything is old, old....don't even want to be inside this hostel. paying us $100+a night is way over price. only worth us 30..
Stayed 1 night in Nov 2018
Response from 潭香 on 2019/1/14
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

4/10 Poor

Fendi, Malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
unpleasant, real 'kokak' hostel
had to change rooms, seem like they didn't have my booking on their records, so everything were on the fly. booked the largest room with windows but had to change as they didn't prepare the room at all
Stayed 1 night in Jun 2018
Response from 潭香 on 2019/1/12
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
價值價格合理,值得推薦,已經預定下一趟住宿了!
Stayed 1 night in Nov 2023

2/10 Terrible

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
超級髒。

8/10 Good

YUCHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

The Kiet

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2021
Response from steven on 2022/2/6
★★★★★地點優:旅店地點位於日月潭水社碼頭老街上,購物吃飯地點極佳,斜對面即是日月潭客運車站,有需要前往台中高鐵、清境、阿里山的必經轉運站、且提供收費接送服務,附近就有7-11便利店、屈臣氏,星巴克、85度商場可購物。左右都是飯店餐館,用餐方便。走路2分鐘即可到達水社碼頭賞日月潭湖景或搭船遊湖。 ★★★★★員工服務品質:對於服務上的要求我們會虛心接受,如果有任何客房需要加強清潔,我們秉持著專業精神立刻改善,我們一直希望可以帶給客人美好的回憶。我們會積極的訓練員工,希望秉持顧客至上精神,希望帶給客戶有更好的滿意度。若是客人有任何不滿意地方請立即告知訂房經理,我們將會有專人服務。 ★★★★★ 衛生清潔:房間設備齊全,冷氣、電視、獨立衛生間且全館皆有wifi設備、盥洗備品皆有,清潔環境絕對乾淨,如有任何不完美的地方請立刻向服務人員反應。每日皆有清潔員打掃更換排班,保證乾淨清潔且舒適。 ★★★★★ 價格:客房價位優越,且客房空間皆適和家庭或親子旅遊,全館可接待1~8人入住客房,民宿客房總數達45間,可以自行選定人數和價位,請提前預訂,以免客滿。 ★★★★★ 餐點:早餐餐點是西式餐點附飲料,須提前預訂,餐點皆由服務人員當天早上現做,並於7點30分送達,方便提供自由行旅客攜帶外出用餐,或是可於房內用餐。 ★★★★★套票:提供遊湖船票、單車、九族民俗村、日月潭纜車、下午茶、平假日停車、日月潭全湖景觀景台優惠券★ 提供快速辦理入住與快速辦理退房★ 親愛的旅客很榮幸能為您提供服務,真心感謝您信任並選擇我們。我們將竭誠為旅客提供更舒適更優質的服務,全體員工致以您最真摯的祝福,日月潭的美,絕對值得您的再次光臨,再次我們誠摯地歡迎您的前來~O(∩_∩) O

4/10 Poor

yiwen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室太小了!
Stayed 1 night in Nov 2021

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
まず最悪のは蟻と蚊がいることと、それに対してスタッフの態度。蟻がいることを伝えたら、甘い物は冷蔵庫に入れてって。そして、子供が満遍なく蚊に噛まれた。最悪です。
Stayed 4 nights in Dec 2019

6/10 Okay

Shi Tianlong

Disliked: Cleanliness
Stayed 3 nights in Jul 2019
Response from steven on 2019/11/6
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
同樣的價格,別處應該會有更好的待遇。
我不想留下評語,以前的人留下的評語都是我的感受。
Stayed 1 night in May 2019
Response from hotel on 2019/11/6
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

8/10 Good

GENG-Jeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高,床好睡,還會再來
性價比而言十分滿意,服務態度很好,對一個人的旅行來說十分滿意了
Stayed 1 night in Jan 2019
Response from hotel on 2019/11/6
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

4/10 Poor

Linn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice hotel.
It was ok for the cheap price and location. But the room was old and nasty. And the service was bad.
Stayed 1 night in Dec 2018
Response from 潭香 on 2019/1/14
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2018
Response from 潭香 on 2019/1/14
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

6/10 Okay

shortnose

フロントと部屋のある建物が別だった。それぞれ住所表記が違うため、探すのに手間取った。周辺は栄えていて食堂は多数ある。
Stayed 1 night in May 2018
Response from 潭香 on 2019/1/12
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Hotel bien situé . Chambre avec fenêtre agréable . Un peu de bruit le matin du à la circulation extérieuret.
Stayed 2 nights in Mar 2018
Response from 潭香 on 2019/1/15
★★★★★Our stuff are always ready to provide you the best service with full of enthusiasm. If you have any problems please let us know. ★Best situation: our hotel is located at ShuiShe Pier Streat which is very convenient for your shopping and eating. Just opposite our hotel is sun moon lake bus station where you can take the bus to Taichung high speed railway station, we also provide pay pick-up service. Nest to our hotel, there are 7-11, starbucks, Watsons and a lot of resturants which is very convenient for your life. What’s more, it only takes 2 minutes for you to get ShuiShe pier. ★Our quality of service: We will accept modestly to the requirement of our service. If there is any room need to be improved its environment, we will change it as soon as possible. We are always want to give all the passengers the best memory. Please let us know if you are not satisfied with our service, we are always at your service.★ Sanitation: We promise that our bed sheet is sent to wash everyday, all facillities such as air-conditioning, TV, Wifi and washing tools are provided. We clean every room everyday to make sure they are comfortable enough. ★Price: The price is reasonable which is suitable for family or friends to live in.We can accommodate 1-8 people and we have 45 rooms in total.★ Breakfast: We provide western breakfast to every passengers which is made in every morning and sent to your room.at 7:30. ★Tickets: you can buy coupon boat tickets , bicycle tickets, formosa tickts and cable car tickets etc. ★You can ask our stuff. We support the fast check-in and check-out. Thank you for choosing our hotel, we are glad to be at your service. We are always want to give you the best service and look forward your next visit. best wishes~O(∩_∩) O