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Reviews of Harbor Elite Hotel

3 out of 5
Harbor Elite Hotel
No.113, Jhongshan Rd., Yuchi, Nantou County

Reviews

6.4
Rating 10 - Excellent. 9 out of 83 reviews" "
Rating 8 - Good. 27 out of 83 reviews" "
Rating 6 - Okay. 28 out of 83 reviews" "
Rating 4 - Poor. 8 out of 83 reviews" "
Rating 2 - Terrible. 11 out of 83 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Toby, Singapore

Liked: Property conditions & facilities
Hotel by shuishe harbour
Basically paying for the good location, and the jacuzi in the toilet! Everything else was just ok, but very disappointing wifi. Lucky I had my own roaming data.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
All looks, no substance
The location is just at the end of the block from the tourist information office where all the transportation is, so it's very convenient. The service is not very helpful or informative, but we didn't need much. The rooms are spacious but flashy low quality design. There was no maid service, they only provided 2 packs of liquid soap for our entire stay and never came back to remove the trash or refill anything. We had dedicated wifi for the room, while spotty in certain corners it was overall decent. Breakfast was at their larger sister hotel down the street, go earlier for more options. You'll have to complain to get them to refill the trays towards the end of the service.
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy smell in makeshift room
I received a substandard room, one which seemed like it was converted from a storage back room. The bathroom had a strange, empty, dirty pool in it, its wall looked like an afterthought, and the door was a frosted glass door that didn't lock. The rest of the room smelled like mold, was not clean, uncomfortable, and uninviting. After tolerating it for an hour I booked a room elsewhere.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It has a jacuzzi in the toilet!
The jacuzzi in the toilet is amazing! Just that the only thing separating the toilet and the sleeping area (bed) is a sliding glass door so I think I could smell the toilet at night. Pillow was too flat too.
Stayed 1 night in Jun 2017

6/10 Okay

Kasin, Bangkok

Liked: Staff & service, room comfort
Budget hotel
Recommended only for budget travellers, close to tourist center and bus depot. No view to the lake. Breakfast is good.

6/10 Okay

Man Yan Eric

The room was not so clean but it is spacious and the breakfast was good.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointment beyond belief.
I had stayed at the hotel 3 years ago. It was well-maintained and clean. Now, the room I got was dusty. The shower and room floor was dirty. The place seems like no one bothered to clean it. The mattress cover and pillow cases have a weird smell. The room was dilapidated. It was disappointing as I had a good stay previously. The only consolation was that it has a balcony with a decent view, a working bathtub and its hotel location.

8/10 Good

Soo Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
A good hotel with friendly staff

2/10 Terrible

Ernest, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to the standard that most people will be looking for and the feeling is quite weird.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell,dirty room.
It's close to the lake. But there are old facilities, bad smell,dirty room. It's very noisy overnight.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but room amenities need upkeep
Neat and cosy hotel room. But noise-proof is poor. Our bathroom did not have a soap & shampoo rack (from the wall looked like it was damaged and not replaced). Design of the shower door when opened obstructed us from getting anything from the hand basin. In the end we got to put our cleansers and shampoo in cups on the floor when showering.

8/10 Good

po kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great sized room with a huge bath! The staff were very helpful, breakfast is located at a neighbouring hotel, and is extensive. The bed is a bit hard, but this seems to be a standard of Taiwanese hotels.

8/10 Good

Boon, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location
walking distance to harbor, surrounded by shops, and friendly hotel staff. however breakfast is served at sister hotel nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location and clean room. Good stay experience.

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, room comfort
Bon hôtel
Hôtel vieillissant, chambre un peu vetuste mais le confort y est. Le jaccuzi ne marche pas mais c'est normal! L'eau chaude très longue à venir et pas si chaude. Autrement ça va, bon petit déjeuner dans un hôtel voisin, chambre grande, bien situé et très propre. Le personnel n'est pas très joviale. C'est un très bon rapport qualité-prix pour Sun Moon Lake.
Stayed 3 nights in Jan 2024

6/10 Okay

AKIKO

5階に泊まりましたが、どういう造りなのか、3部屋しかなく、しかも離れているので静かで良かったです。 トイレは新しくて綺麗でした。
Stayed 1 night in Aug 2023

8/10 Good

Hao-Chien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
優良，乘船優惠讚，浴缸讚，非常好的體驗
Stayed 1 night in Jan 2023

6/10 Okay

??

Traveled with partner
Liked: Staff & service, amenities
隔音不好，提供的早餐還不錯

8/10 Good

YICHUN

Stayed 1 night in Dec 2022

8/10 Good

CHI-WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連假第一天住宿，有大浴缸浴室，泡澡很開心，住宿環境舒適乾凈，晚上睡覺沒有吵雜聲！
Stayed 1 night in Oct 2021

8/10 Good

TSUNGMING

Liked: Cleanliness, property conditions & facilities, room comfort
位置好又清潔簡單住宿優選
Stayed 1 night in Mar 2021

10/10 Excellent

JHIHHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良好的體驗
櫃台人員非常親切，房間整潔。房內有飲水機，沖泡飲品很方便。
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Hsiu Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間舒適服務良好
Stayed 1 night in Jan 2021

10/10 Excellent

peera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักครั้งแรกที่ซันมูนเลค
ที่พักสะดวกสบาย อยู่ใกล้สถานีรถบัส shuishi เดิน 2-3 นาที ก็ถึง พนักงานต้อนรับอัธยาศัยดีมาก พูดกันรู้เรื่องบ้างไม่รู้เรื่องบ้าง ห้องพักสะอาด ได้ห้องวิวเมือง โชคดีมากครับ จากที่พักเดินไปท่าเรือก็ใกล้มาก มีร้านอาหาร ร้านขนม กาแฟ อยู่แถวละแวกนั้นเยอะมาก อาหารเช้าทางที้พักก็จัดไว้อย่างดี มีทั้งอาหารฝรั่ง และอาหารจีน สรุปแล้วห้าดาวเลยครับ
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
不建議入住
住宿的房間跟網站的所有圖片比對完全對不起來，很差的房間，最後才發現那個房間是給團客巴士司機住的房間，房間蚊子很多，打電話去跟櫃台反應，竟然回覆自己來拿電蚊香，要求換房間得到的答案是都滿房，其實發現根本沒住滿
Stayed 1 night in Dec 2019

6/10 Okay

Xinmin

Traveled with family
Disliked: Cleanliness, room comfort
普普
普普
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
好哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈！clear
Stayed 1 night in Oct 2019

8/10 Good

lin sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Su fan

Liked: Staff & service, property conditions & facilities, room comfort
因臨時訂房，住宿前二天訂到的，Cp值可以， 房間面對停車場二F，有陽台，算乾淨，早餐須走到另一間用歺，早餐中西式，種類不多，主要是可以走出來看美景
Stayed 1 night in Aug 2019

8/10 Good

TUNG YEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

JULALUK

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
ห้องกว้างแต่เก่า มีกลิ่น อุปกรณ์ในห้องน้ำชำรุด ห้องเต็มไปด้วยฝุ่นและหยากไย่ มีคราบสกปรกตามผนังหรือมุมห้อง ในตัวรร.มีของวางเกะกะ รก อาหารเช้าต้องเดินไปที่รร.ใกล้ๆ อาหารโอเครหลากหลาย รร.ใกล้ท่าเรือและท่ารถ
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Room comfort
An old styled small hotel.
The hotel is rather old, dimly lighted room, sound insulation poor, but with modern facilities like drinking fountain and a big stone lined bath tub. The free breakfast which is buffet in a nearby big hotel is very good with many food varieties.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
地點很好 設備老舊 早餐是自助的還不錯

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Très mauvaise expérience : chambre sans confort, matelas beaucoup trop dur, cafards,... Le petit déjeuner (servi dans un hôtel partenaire à 50 mètres) n'est pas bon. Il faut reconstruire entièrement cet hôtel.

8/10 Good

deneytoon, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, Good location
It’s located near the pier and the bus station. There is a big bathtub so you can make yourself a hot spring.
Stayed 2 nights in Feb 2018

8/10 Good

Cheng Hsiung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

KAZUHIKO

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
日月潭バス停から近くてコンビニと側に有ります。
高鉄台中駅からのバスで日月潭に着いてからホテルまでが近くて便利です。 トイレの便器だけが異様にされてて面白いですね。 コンセントが一つです
Stayed 2 nights in Jan 2018

6/10 Okay

pekko

Disliked: Staff & service, room comfort
ไ่ม่ประทับใจในการต้อนรับของเจ้าหน้าที่ตอนเช็คอิน ตอนจองห้องสำหรับ 3 คน ในราคาบอกว่ารวมอาหารเช้า แต่พอไปถึงได้คูปองแค่ 2 คน เจ้าหน้าที่ก็ไม่แจ้งล่วงหน้า
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

看似按摩浴缸 卻不能按摩 房間蠻大的 風景不錯
Stayed 1 night in Dec 2017

8/10 Good

Gérald, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon rapport qualité prix
Bien équipé et propre. Un petit rafraîchissement est nécessaire. La Wi-Fi marche très très mal. Le lit est ferme presque de trop. Sinon un jacuzzi dans la salle de bain.
Stayed 1 night in Oct 2017

2/10 Terrible

Fabian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money...
We didn't like our stayment. Balcony was really dirty, the bathroom was dirty and the mattress too hard. The lady at the reception was friendly and after complaining we got an upgrade to a room with a whirlpool. But the bubbles didn't work, very disappointing again. And also not very clean. We think that it's way too expensive for what you get. Better pay more and go to another hotel....
Stayed 3 nights in Sep 2017

4/10 Poor

Silvia, HK

Disliked: Cleanliness, property conditions & facilities, room comfort
房間與相片有差別
酒店位置還好, 很近水社遊客中心, 但酒店設施非常舊, 房間跟相片感覺有落差, 感到失望, 被套??有臭味, 感覺像男人味, 不過後來服務員拿過另一套給我們, 態度還不錯, 早餐要走幾步去另一間酒店食
Stayed 1 night in Oct 2017

4/10 Poor

AREUM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
산소대신채워져있는..
청소를아예안하는건지.... 제가이용한방만 그랬는지 모르겠지만 하여튼 청결상태최악이었어요 화장실도 여기저기..물때들의천국 :( 중요한건 원인불명 쾌쾌묵은....홀애비 냄새 :( 냄새그리예민하지않은데 불구하고 그 홀애비냄새가 대체관리를어떻게하면 그렇게나는지 궁금할지경이었어요..백년홀아비+곰팡이냄새들이..산소를대신해 차있는것같아요...
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2017

8/10 Good

HONG KA MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務良好
交通便利，服務態度優好，迅速回應客戶要求。
Stayed 1 night in Jun 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的一間旅店
整體評價還不錯，價錢合理房間乾淨且服務人親切，早餐菜色也多樣性，飯店很近，值得推薦。
Stayed 1 night in Jun 2017