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Reviews of CRYSTAL RESORT - Chalet

3.5 out of 5
CRYSTAL RESORT - Chalet
No.70-1, Jintian Ln., Yuchi, Nantou County

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 58 reviews" "
Rating 8 - Good. 31 out of 58 reviews" "
Rating 6 - Okay. 14 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher

Disliked: Room comfort
It was sometimes noisy in the evening due to events and Karaoke. The breakfast wasn't adapted to "Westerners". The pool and SPA were not available. Personnel didn't speak much English. Location in general good, specially for kids, got a "rural" touch, and close to theme park and SunMoon Lake.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A good hotel to have a relax environment
a relax environment but only not convenient transport service provided by hotel
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

8/10 Good

An-chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯摟
Stayed 1 night in Oct 2017

8/10 Good

Wai Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以一試
房間很大，足夠泊車位，地方清優，鄰近九族文化村， 如自駕遊一流。 前往日月潭 -20分鐘車程。
Stayed 2 nights in Oct 2017

6/10 Okay

Lai Yung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境美但衛生差
有些失望! 到達後要求我們住主樓的6人房,說是因之前打房,我們訂的木屋6人房附近沒燈! 去主樓的6人房看看, 是複式的, 樓下一張雙人床,樓上兩張雙人床, 很有壓迫感,,地方很細, 6人入信都沒地方把行李箱打開, 加上進房時剛噴了煙霧剎蟲, 很嗆! 再去木屋原先訂的房間, 沿路酒店風景很美,設施有spa池和泳池, 綠草青青, 木屋別墅的外型像童話, 很吸引. 進入木屋房間, 很大, 有田園feel, 也不怕周圍有些燈壞了, 住下來. 但發現明顯清潔不足. 天花有灰塵, 還掉下在床單! 洗水間的廁紙蓋上怖滿死蟻! 嘔心死了! 也不敢用, 只用自己私人帶的廁紙! 服務員也不細心. 雖然酒店周圍環境美但也損了心情, 怕戶外的 spa 池也同樣污濁, 沒去! 花了 HK$1500 一晚的房間就只睡睡, 而且也睡不安心因為污穢!
Stayed 1 night in Aug 2017

8/10 Good

LING CHING

Liked: Staff & service, property conditions & facilities, room comfort
硬體設施仍有改善空間
建議SPA池可以改熱水，冷水晚上有些太冷～游泳池不錯蠻大的。住宿六人房插座設計太少不夠充手機和行動電源。淋浴間角落清節度不佳。早餐不錯蠻豐盛的，大致上不錯，不過若能改善小細節有進步的空間～會更好。
Stayed 1 night in Aug 2017

8/10 Good

Hong-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境不錯，細節還有待改善。
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

10/10 Excellent

CHUN CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YunHsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山上天氣較冷, 無暖氣設備稍嫌不不足, 其他環境/房間都很舒適

8/10 Good

Alan, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽的飯店
渡假村的環境清幽，到訪的季節在二月底，開滿山茶花和少數的櫻花。適合喜歡放鬆、安靜的人。當然也有些設施可以讓小朋友玩。入住小木屋的房型為六人房，房間挺大的，但設施尚可，希望可以提升房間內的硬體設施就更完美了。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
貴又沒有網上說的好、服務又差
當我選擇晶園是因爲有spa跟泳池，住進後發現貴又不舒適，spa池竟然都是冷水而且又在室外又沒有服務人員在現場真的很爛，服務態度也不好

10/10 Excellent

Nina, 桃園

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離九族文化村很近的漂亮渡假村
飯店服務人員很親切態度很和善，小木屋很寬敞，園區很大很漂亮，園區內花卉種類很多，四季都有美麗的景色，值得再次入住的好地方

6/10 Okay

Verified traveler

優點： 1.環境幽雅 2.有戶外活動設施 缺點： 1.wifi連不上 2.房型與網頁上呈現的不一樣 3.活動場地聲音太大 4.浴室空間狹小

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
隔音非常差
這應該是歷年來所住過之國內外飯店房間隔音最糟的例子，不只隔壁房小孩/大人繃跳/走路聲被木地板嚴重放大，連講話與小孩吵鬧聲都一覽無遺，簡直等同於沒有隔間。這個缺點整個蓋過這個渡假村其他優點，讓人再也不想入住第二次。另外飯店的晚餐CP值也不佳，一個人399的菜色（幾乎沒有肉）與價格不成比例，還不如開10分鐘車至日月潭用餐。飯店設施除了泳池與SPA池外蠻貧乏的，大片的花園綠樹或許是值得一提之處。

8/10 Good

Verified traveler

Liked: Staff & service
Nice environment, and close to the nature
Very good environment, and the surrounding was really nice. The condition of rooms can be better maintain, especially with the price they charge.

6/10 Okay

Kin Flora

Disliked: Cleanliness
失望
房間不乾淨，早餐要改善

10/10 Excellent

Pei Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適且適合家庭朋友聚會的好地方!
很舒適且適合家庭朋友聚會的好地方!客房蠻乾淨的,服務人員很親切!

8/10 Good

Te-Chang

Liked: Staff & service
Disliked: Cleanliness
整體環境親近大自然是個優點，但是蚊蟲也相對多，早餐不優 因為當晚入住的房客不多，所以SPA就沒有供應熱水

8/10 Good

Shih Hsiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽

8/10 Good

Li chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

fu wing ricky

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Ming-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, 香港

Liked: Cleanliness, property conditions & facilities, room comfort
地點方便, 環境舒適
3分鐘車程可到達九族文化村, 15分鐘到日月潭.

10/10 Excellent

chunglun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheng Hsien, 台中沙鹿

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適優雅又安靜

6/10 Okay

Verified traveler

超大泳池很棒!但人員該加強服務態度
櫃台服務主任(男)，找不到住宿地點，去電詢問態度不友善，SPA區的石頭可能導致受傷要小心。除此之外，有一個超大泳池，周圍很安靜。

8/10 Good

Calvin

Liked: Cleanliness, staff & service

6/10 Okay

Chia-Fen, Taiwan

Disliked: Staff & service
渡假村的整體空間適家庭旅遊，管理服務品質有待加強，早餐有待加強，

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SIU KEI

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

2/10 Terrible

Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通不方便，設施殘舊
網頁寫著渡假村是位於日月潭，事實上根本不在日月潭，是在魚池附近。 雖然由水社到日月潭只需要短短15至20分鐘車程，但如果沒有租車，要乘公車再轉接駁車，極不方便，而且公車車費亦不便宜。附近什麼都沒有，甚至一間便利店都沒有。除非租車/自駕遊，不然六點前已經要回去。 另外，雖然渡假屋外觀有翻新過，但內部卻非常殘舊，跟提供的照片感覺相差很遠。房間隔音亦很差，冷氣亦有嘈音。冷氣機會忽冷忽熱忽然運作忽然停止。而且，wifi亦經常斷線。 最後，雖然渡假村有提供免費接駁服務，但並不包括由水社到魚池的路程。如果住客需要水社到渡假村的接駁服務，短短15分鐘路程居然收費600台幣，比租計程車還貴。 我們曾經向渡假村職員提出接送服務的要求，但職員指示我們乘坐公車到魚池，然後才提供接送服務。職員提到由水社到魚池大概要15分鐘。 但當我們離開時，向櫃檯職員說希望他們可以免費送我們出去日月潭，車程只需15分鐘而已。但職員一再堅持去日月潭水社公車站需要30分鐘，所以不會提供接送服務（我們坐計程車15分鐘就到公車站了，而且車速並不快）。職員說話前言不對後言!!!

6/10 Okay

CHIA-WEI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
小木屋硬體設備(浴室燈較昏暗)稍微老舊建議更新、小木屋地板仍有零星的小石子須注意，早餐的選擇有點陽春

8/10 Good

I-CHEN, TAIWAN

Liked: Staff & service, property conditions & facilities, room comfort
整體而言算不錯
入住的是親子小木屋，因是平日且下午一直下大雨，故沒什麼房客，不知道如果2F有住人是否會吵 只能淋浴，所以我自己帶了嬰兒澡盆 下大雨戶外泳池都沒人，我們改到有屋頂的戶外SPA池給小孩游泳，也有看到木頭盪鞦韆但下面都積水 房間地上會進水濕掉，濕氣很重 早餐雖然是自助吃到飽但品項不算多，都以稀飯為主

6/10 Okay

chi-Hsiang, 台灣

Liked: Cleanliness
整體住宿感覺70分
冷氣裝置太低會撞到且冷氣噪音值太大

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就是离日月潭还是有段距离的
还可以，环境确实不错，适合带小朋友*^_^*一家出行，但是台湾的小黑蚊子真的好恐怖啊，咬死人了

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

晶園小木屋住宿經驗
利用端午假期連休想到日月潭旅遊，無意中看到晶園渡假村，剛好有空房且價格合理，上網查看相關資訊後決定訂房：入住後覺得渡假村空間很大環境優雅，園區內有游泳池和spa池，但是美中不足的是溫水池太小人多一點就太擠，我們住小木屋空間算寬敞整潔，wifi有訊號但不能用，廁所馬桶不通，但是通知服務人員很快就來處理，晚餐在飯店內用餐，只有中式合菜，一人399，但是菜色實在不怎麼樣，但是早餐就感覺很不錯；這次住宿很可惜遇到下雨，飯店內也沒有室內娛樂設施，不能去體驗環園步道，大部分時間只能待在房間內，有點可惜

8/10 Good

Wei-Shin, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
休閒的好地方
環境適合小朋友

10/10 Excellent

Jessphina, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風景優美，服務親切。

8/10 Good

joe ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浪漫的小木屋
風景優美, 小木屋設計典雅, 保養新淨

8/10 Good

CHUN-HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MIN-HAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chia-yi

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

LIANG-TING, 臺灣

Liked: Staff & service, room comfort
小木屋大自然
接近大自然、四五月有螢火蟲、小木屋木頭味道很香。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很適合全家出遊的好地方

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
與官網圖片相符
環境很好,床鋪舒適,三人房插頭只有兩個,不用冰箱可以多一個插頭

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
環境清靜舒適
房間比想像中大和整潔，設施略舊但可以接受。唯獨用膳若不想在園內，就一定要開車出老街了，但這也是環境清靜的代價。