The Black Swan - The Inn Collection Group

Property class: 4

Choose dates to view prices

At The Black Swan - The Inn Collection Group, you can look forward to free full breakfast, a garden, and a bar. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
The current price is NT$3,962
NT$4,755 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room

A neatly made bed with white linens, a dark headboard, and a plaid carpet. There are two bedside lamps and a mirror on the wall.

Classic Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Feature Double or Twin Room

A hotel room with a large bed, two bedside tables, a chair, a small table, and a patterned wallpaper.

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, a small table with chairs, and a wall with patterned wallpaper.

Superior Double or Twin with Sofa Bed

8.4 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite Double Room with View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

A neatly made bed with white linens, a dark headboard, and a plaid carpet. There are two bedside lamps and a mirror on the wall.

Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Cosy Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

A hotel room with a large bed, a chair, a table, and a window with curtains.

Family Room with Bunks

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
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About the neighborhood

Located in York, The Black Swan - The Inn Collection Group is in a rural area. Helmsley Arts Centre and National Trust Nunnington Hall are cultural highlights, and some of the area's attractions include Yorkshire Lavender and The Dutch House. North Yorkshire Moors Railway and Yorkshire Arboretum are also worth visiting. Visit our Helmsley travel guide
Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • A vast open landscape with rolling hills and a cloudy sky.
    North York Moors National Park
    1 min walk - 0.1 km
  • A castle on a grassy hill with trees in the foreground.
    Helmsley Castle
    4 min walk - 0.4 km
  • Duncombe Park
    3 min walk - 0.3 km
  • Cleveland Way
    3 min walk - 0.3 km
  • Hemsley Walled Garden
    7 min walk - 0.7 km

Getting around

  • Thirsk Station
    22 min drive
  • Durham (MME-Teesside Intl.)
    56 min drive

Restaurants

  • Byland Abbey Inn
    12 min drive
  • The Feathers Hotel
    1 min walk
  • George & Dragon Hotel
    8 min drive
  • Mannion & Co
    2 min walk
  • The Black Swan
    15 min drive

About this property

The Black Swan - The Inn Collection Group

  • Upscale hotel near North York Moors National Park
  • Free full breakfast, a garden, and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Outdoor furniture, smoke-free premises, and coffee/tea in the lobby
    • Multilingual staff, a banquet hall, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The Black Swan - The Inn Collection Group have amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

Similar properties

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York
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 507 reviews
The price is NT$3,599
NT$4,318 total
includes taxes & fees
Nov 8 - Nov 9
The Feathers Hotel, Helmsley, North Yorkshire
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Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 2026/11/1 start from NT$3,962, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Check-out is at 10:30 AM. Late check-out is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Black Swan - The Inn Collection Group Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 236 out of 454 reviews
Rating 8 - Good. 144 out of 454 reviews
Rating 6 - Okay. 57 out of 454 reviews
Rating 4 - Poor. 14 out of 454 reviews
Rating 2 - Terrible. 3 out of 454 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel full of character and charm. We'll maintained, and meals are really good in a cosy dining area. Would stay again. Only issue is parking could be a problem if hotel full
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely breakfast with lots of choice, dining menu was great, ham hock was a particularly good main. Clean, spacious room. Friendly staff, had a lovely stay will go back when in Helmsley again.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
Breakfast was good Dinner menu read better than delivery Very limited parking Staff are helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and pleasant
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
I thought the food was good, especially the fried chicken and sauce Chips not upto scratch At 6.30 the service in the restaurant was very good Room was good, and a fan was supplied in case of the hot weather affecting it
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Centrally located, lots of character Breakfast very good, as were breakfast staff. Room was comfortable Staff in reception and in bar attached to reception not friendly or welcoming in the slightest. Really quite abrupt One of the coffee cups in our room contained some disgusting scummy liquid with mould on it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room, free parking, great staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berg good hotel, great service breakfast was excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was brilliant,food great,staff and everything else 1st class
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean room. Lovely breakfast included and a good price Thank you
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be back again . Staff were awesome !
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good no complaints. Nice ambiance and great location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing stay

Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed for the night
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!
Stayed 1 night in Jan 2025