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"Yes and very courteous."

"Everything was great!"

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Everything from check-in to checkout was amazing. The facility was great with big room sizes, comfortable bed/pillows, and nicely set-up bathroom. Cleaning services were very accommodating for guest timelines and the 12pm checkout time was very welcome. "

"Clean room. Nice staff."

"Very nice hotel and convenient for Haneda airport. Airport shuttle is very good and reliable. Staff all amazing!"

"such a beautiful place"

"The hotel room was spotless and had a wonferful atmosphere. The bed was very comfortable and the shower was amazing."

"Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night. "