Dear Ms. Marcela,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for staying with us and share your experience with perfect rating here. We really appreciate your feedback, and it is valuable source of learning for us. We are glad knowing that our staff's hospitality meets your expectations. Yet we notice your concern regarding our food. Related department will be notified that you read a comment about it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Windhu Kurnia (Duty Manager)

Dear Ibu Nora,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for staying with us for celebrating your wedding anniversary. We hope that you will always remember us in a good way. Regarding of the beginning issue on your stay, we are really sorry for the inconvenient. We really concern regarding your feedback, and it is a valuable source of learning for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope you may visit us again in the future. See You again Ms. Nora and Mr. Dass.Sincerely,Windhu Kurnia (Duty Manager)

Dear Mr. Muhammad Shamin Shah,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for choosing us as your preferred hotel to stay during your time in Yogyakarta. We are glad knowing that for three nights stay you and your family experience great stay and sharing your feedback here. Your feedback and perfect rating are really important for us, as we strive to continue improve the quality of our services. Last but not least, we hope you always remember us everytime you and your family will visit Yogyakarta again in the future.Sincerely,Windhu Kurnia (Duty Manager)

Dear Fawziyah,We appreciate having an opportunity of hearing about your recommendations for how we could improve the facilities and services we deliver, especially within the room. We conveyed the cleanliness of the room directly to the relevant department for follow up to avoid the same issue happen again in the near future.Nevertheless, we are happy to hear that you enjoy our breakfast and that your spouse enjoys hanging out at the rooftop bar. I hope that the stomachache you had while staying at the Novotel Suites has gone away.Looking forward to welcoming you back again! See you soon!

Dear Mrs. Carmen,According to your rating, it appears that your stay did not meet our expectations. I regret that we were unable to give you with the finest service possible. Therefore, would you be willing to elaborate on the issue that occurred during your stay so that we may make improvements? We would be very happy to hear more from you. Once again, I apologize for any inconvenience that occurred.Kindest regards,Fitria - Front Office Manager

Dear Mr. Gopakumar Kolangara,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking your precious time to write us this review. Your perfect rating and kind words are really important for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Windhu Kurnia (Duty Manager)

Dear Carey Loy,First and foremost, we want to thank you for taking the time to point out areas where we may improve in the reviews.I'm sorry to hear that while staying with us, there have been a few bumps in the road. Please be assured that we have taken your feedback into consideration and shared it with the appropriate department head for additional assessment. To prevent similar errors from happening again, measures are made.We appreciate your comments. I do, however, hope you will give us another opportunity to serve you more effectively in the future.Sincerely,Fitria ArianiFront Office Manager

Dear Ms. Emma Harpster,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking your time to write us a review and give perfect rating. As you mentioned Suci here, we will let her know that you happy with her services. We hope that your Borobodur tour going well and you bring back a memorable memory to your hometown.Once again thank you for staying us, all of our staff are patiently wait for your next stay.Sincerely,Windhu Kurnia (Duty Manager)

Dear Ms. Ina Untari,Greeting from Novotel Suites Yogyakarta Malioboro.We are glad that you enjoy our room and share your experience here. Our strategic location on the heart of Malioboro street enable our guest to take a few step to reach the street. We hope you and your family bring back a positive memory and would like to stay with us in the near future.Once again thank you for taking your time to write us a lovely review.

Dear Mr.Jing Huang,Greeting from Novotel Suites Yogyakarta Malioboro.First of all, thank you for choosing us as your preferred hotel to stay during your time at Yogyakarta. We hope that you enjoy our hotel services and facilities and bring back a good memory from your stay.We are looking forward to welcome you and your family back to stay at Novotel Suites Yogyakarta Malioboro in the future.Sincerly,Windhu Kurnia (Duty Manager)

Dear Ms.Priscilla Kusardy,Warmest greetings from Novotel Suites Yogyakarta.Thank you for taking the time to tell us about your stay experience at the Novotel Suites Yogyakarta Malioboro. We are sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Including molding in the room and our front desk staff as well, it's valuable source of learning for us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Windhu Kurnia (Duty Manager)

Dear Mrs. Melanie,Warmest greetings from Novotel Suites Yogyakarta MalioboroThank you for taking your precious time to share your experience during your stay with us.We also thank you for your perfect rating, we really appreciate it. Your perfect rating really means a lot to us.We are happy that you had a great experience at Novotel Suites Yogyakarta Malioboro. We are also glad that you enjoyed the stay, especially the location of the hotel, hotel room, pool bar, and swimming pool, as well as the food.We hope your next stay will have the same great experiences as your previous ones.Thank you for choosing us as your preferred place to stay during your vacation in Yogyakarta.We hope we can welcome you back again soon!

Dear BoonTeck,Warmest greetings from Novotel Suites Yogyakarta Malioboro. Thank you for your perfect rating. Your rating is really important to us. We really appreciate it. We are happy that you enjoyed our hotel's services and facilities during your stay in Yogyakarta. Thank you, and we are looking forward to welcoming you back at Novotel Suites Yogyakarta. Have a nice day! Regards,

Dear Mr. Bisjawit Bose,Warmest greeting from Novotel Suites Yogyakarta Malioboro,Thank you for choosing as your preferred hotel to stay during your time at Yogyakarta. Your kind review is really means for us. We hope that you bring a momerable memory during stay with us.Sincerely,Windhu Kurnia (Duty Manager)

Dear Chieh Chen,Thank you for taking the time to tell us about your experience while at Novotel Suites Yogyakarta Malioboro. It is such a pleasure to hear that you love our staffs and breakfast. We're sorry however that you were not entirely satisfied with our bathroom cleanliness. Rest assured that we are taking your comments to the management for improvement and future guest's comfort. We hope to welcome you again so you can give us another try, see you !Kindest regards,AmandaGuest Experience Executive

Dear Murianiwati,Wow ! Thank you for your fantastic full score review for Novotel Suites Yogyakarta Malioboro!Your full score rating are our mood booster today. We are happy to receive another full score rating from our valuable and happy guests. I shared this comment to them, especially to Fitria, Windhu, and Francisco ,they really love to hear about it, and thank you for mentioned that our staff is great, also our hotel location very strategic.Once again, we are very grateful for the review you have given, we hope to welcome you back at the hotel with an equally pleasant stay. See you again !Warm regards,AmandaGuest Experience Executive

Dear Daniel,Thank you so much for choosing to stay with Novotel Suites Yogyakarta Malioboro. We are so delighted to learn that you love the location of our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon!Regards,AmandaGuest Experience Executive

Dear Anhha,Thank you for giving compliment for our hotel, I shared this comment to them and they love to hear about it. Your feedback for our hotel is surely a valuable one.We do hope on your next visit you will have a better experience with Novotel Suites Yogyakarta Malioboro, See you again!Sincerely,AmandaGuest Experience Executive

Dear Mr. Leonard, We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. We are delighted to read that you had an excellent stay and you are enjoy with our clean room, and modern room. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us, See you again Mr. Leonard ! Amanda Guest Experience Executive

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the Novotel Suites Yogyakarta Malioboro. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amanda Guest Experience Executiver

Dear Mr. Zaldy, Thank you for taking the time to share your experience about your recent stay at Novotel Suites Yogyakarta Malioboro. I am delighted that your experience in our hotel was a positive one and you enjoyed the warm hospitality from our team here and also the facility inside the room. We were however concerned and very sorry to hear that you were disappointed with certain aspects of your breakfast. Rest assured that I have personally addressed your feedback with our Food and Beverage leader and team, to ensure a proper follow up is conducted internally and to avoid re-occurrence in the future. We are definitely looking forward to welcoming you back again very soon!

Dear KuljitSingh, Thank you for taking the time to share your experience following your stay at Novotel Suites Yogyakarta Malioboro. It's thrilling to learn that the prime location, courteous staff, good breakfast, and efficiency at check in and out made your stay memorable. It would be a pleasure to welcome you back soon. Warm regards, Management

Dear Valued guest, Our aim is to deliver the most exclusive services to our guests and your review is much appreciated. We surely are looking forward to welcoming you back in the near future. Warm regards, Novotel Suites Yogyakarta Malioboro Management

Dear Mr. Yasuhisa Shintani,Greeting from Novotel Suites Yogyakarta Malioboro.Thank you for the perfect rating, we really appreciate it. Your kind word is really important for us. We are glad that you enjoy our roof top bar and share it here. We hope to see you again on your next trip to Yogyakarta.Warm Regards,Windhu Kurnia (Duty Manager)

Dear Mr. Marcel,Warmest greetings from Novotel Suites Yogyakarta Malioboro.Thank you for your perfect rating, we really appreciate it. We are glad to know that you enjoyed our hotel's services and facilities during your stay in our hotel.Thank you, and we are looking forward to welcoming you back at Novotel Suites Yogyakarta! Regards

Dear Mr. Hiroyasu Otobe,Warmest greetings from Novotel Suites Yogyakarta.Thank you for taking your precious time to tell us about your experience at the Novotel Suites Yogyakarta Malioboro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Windhu Kurnia (Duty Manager)

Dear Mr, Eduardo Miguel,Warmest greeting from everyone of us at Novotel Suites Yogyakarta Malioboro.Thank you for your perfect rating, it really means for us. We hope that you enjoy your time during stay with us. We are looking forward to welcome you and family again to spend more nights with us at Novotel Suites Yogyakarta Malioboro.Sincerely,Windhu Kurnia (Duty Manager)

Dear takasi,Warmest greetings from Novotel Suites Yogyakarta MalioboroThank you for your four-star rating for us. We really appreciate it. We hope that you are enjoying our hotel's services and facilities during your vacation in Yogyakarta.Thank you, and we are looking forward to welcoming you back at Novotel Suites Yogyakarta. Have a nice day!RegardsVani KuswandaniGuest Experience Executive