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歐普拉套房飯店的評分

4 out of 5
歐普拉套房飯店
Baghramyan 1-st Lane 1-3, Yerevan

評論

8.8

有夠讚

10 分，有夠讚；137 則評論中有 82 則" "
8 分，不錯哦；137 則評論中有 35 則" "
6 分，一般般；137 則評論中有 12 則" "
4 分，不太好；137 則評論中有 7 則" "
2 分，很糟糕；137 則評論中有 1 則" "

9.2/10

整潔度

9.2/10

員工素質

8.2/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Georgina

喜歡：整潔度、員工素質和住宿環境和硬體
great stay
於 2024 年 5 月住了 10 晚

6/10 一般般

Janina

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Ein Hotel in super Lage . Die Zimmer sind ausreichend groß. Personal freundlich, Frühstück schwach aber in Ordnung
於 2024 年 3 月住了 7 晚

8/10 不錯哦

Jorge

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Un bonito hotel, bien situado, con excelente vista, habitación muy comoda, espaciosa y bien equipada. Excelente restaurant y desayuno muy bueno. Punto no tan bueno. En la ducha no hubo agua fría, así que el agua salía realmente caliente. El primer dia, y ya en el baño termine usando el basurero de plastico y un vaso para terminar de bañarme y el segundo no se pudo. Se llamó a mantenimiento y el técnico llegó en dos ocasiones.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Carina

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Es hat uns sehr gut im Opera Suite Hotel gefallen. Sehr nettes Personal! Das einzige, was wir bemängeln müssen, war die Sauberkeit des Zimmers ( mehrere grosse Flecken auf dem Teppich) . Haben aber anscheinend Pech gehabt mit dem Zimmer, bei unseren Mitreisenden war das Zimmer einwandfrei. Die Lage des Hotels ist super, vieles zu Fuß erreichbar. Wir würden wieder kommen.
於 2024 年 3 月住了 7 晚

10/10 有夠讚

Victor

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A very nice hotel for a reasonable price. Suitable for a long stay with family.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Arsen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Thorsten

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Komme gern wieder.
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Katrin

於 2023 年 11 月住了 2 晚

6/10 一般般

Pierre-Luc

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Nice and spac large suites
於 2023 年 11 月住了 13 晚

8/10 不錯哦

OHANNES

喜歡：整潔度、員工素質和設施服務
I liked the stay, everything was excellent EXCEPT the shower system, it was the worst shower I've ever seen!
於 2023 年 11 月住了 5 晚

10/10 有夠讚

Anna

於 2023 年 10 月住了 11 晚

4/10 不太好

Eleanor van

Not particularly quiet, but easy access to sites and public transportation. My negative-ish review is due to front desk staff rudeness. We were two friends (not a couple), traveling together and needed 2 keys as were doing different activities. Was told: Second key not possible The hotel was full and there were no more key cards. Was finally given a metal key from security that did not work. When tried again to get key card, was given one that was only good for 12 hours. The front desk on the last day were wonderful, but the previous day issues were annoying
於 2023 年 10 月住了 1 晚
Opera Suite Hotel / Management 於 2023年11月16日回覆
Dear Eleanor,Thank you for taking the time to share your feedback with us. Kindly be informed that the feedback has been passed to the appropriate department accordingly. The comfort of our guests is very important.

6/10 一般般

viatcheslav

喜歡：員工素質
Good location. Early check-in option
於 2023 年 10 月住了 1 晚
Opera Suite Hotel / Management 於 2023年11月16日回覆
Dear Viatcheslav, Thank you for the feedback.We will be glad to welcome you again at Opera Suite Hotel.

10/10 有夠讚

Mona

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I reserves The hotel for My parentes , and hotel staff was super nice and helpful , thank you for being such a good host, highly recommended :)
於 2023 年 9 月住了 2 晚
Opera Suite Hotel / Management 於 2023年11月16日回覆
Dear Mona, Thank you for taking the time to share your feedback with us.On behalf of our hotel team we thank you for your fantastic feedback. We will be glad to welcome you again at Opera Suite Hotel.

10/10 有夠讚

Ann

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 10 晚

10/10 有夠讚

Ann

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Manager and all staff were very professional, very helpful and prompt. I will stay in this hotel again, in the future, for sure.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente localização, serviço e quarto
Excelente localização (ao lado da rua com ótimos restaurantes), quarto super agradável e espaçoso, ótimo café da manhã e serviço super eficiente, checkin rápido Rsataunte Sinatra no rooftop eh sensacional
於 2023 年 8 月住了 3 晚

4/10 不太好

Anet

不喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 19 晚

10/10 有夠讚

Svetlana，San Francisco

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
breakfast was great, property is very nice, service great, location is nice.
於 2023 年 8 月住了 3 晚

6/10 一般般

FEDERICO

喜歡：員工素質
Hotel centrale vicinissimo alla Cascade e all’opera. Un bello skybar in cima all’hotel. Personale gentile e disponibile. Forse le stanze (il bagno specialmente) potrebbero essere modernizzati un po’ ma comunque un hotel godibile e in posizione ottima
於 2023 年 8 月住了 2 晚

10/10 有夠讚

IGOR

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very well located, very close to the Cascad and Opera House. Many cafes and restaurants around. At the same time it is quiet at the hotel, despite streets with a traffic nearby.
於 2023 年 8 月住了 2 晚

8/10 不錯哦

viatcheslav

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Lusine

喜歡：整潔度、員工素質和住宿環境和硬體
Nice and clean, shower needs some extra space to put the shampoo and stuff
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Karen

喜歡：整潔度和員工素質
於 2023 年 6 月住了 1 晚

4/10 不太好

Gebran，Fishkill

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
My room did not have a TV in the bedroom although all rooms have. asked to change my room which was on the 1st floor and very noisy and they declined although there is no TV in the bedroom and the shower drain is clogged. In addition , $19 for such a poor breakfast buffet is a rip off
於 2023 年 4 月住了 3 晚

6/10 一般般

Roman

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great area
於 2023 年 3 月住了 14 晚

8/10 不錯哦

Roman

喜歡：整潔度、員工素質和住宿環境和硬體
Good place ,excellent location
於 2023 年 3 月住了 4 晚

10/10 有夠讚

momik

10/10 有夠讚

Noel

喜歡：整潔度、住宿環境和硬體和客房舒適度
Just WOW!
One of the beetter hotels i have stayed in most of my travels. The location is just brilliant and if you are staying on the 5th floor, the views are amazing. The check-in was super smooth and the staff are very helpful. Special shout out to Ali who took the time to explain where to buy a sim card, transportation and how to get to the sight seeing locations. They even lent us an instanbul card for transportation. Clean rooms, complimentary fruits basket and the breakfast spead is 5 stars. Cant recommend this place enough.
於 2022 年 11 月住了 4 晚

10/10 有夠讚

LUIS

於 2022 年 10 月住了 4 晚
Opera Suite Hotel / Management 於 2022年11月8日回覆
Dear Luis, Thank you for your high grade. We will be waiting for your next visit to our Hotel.

10/10 有夠讚

Victoria

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful property and staff! Enjoyed my stay there!
於 2022 年 9 月住了 9 晚
Opera Suite Hotel / Management 於 2022年11月8日回覆
Dear Victoria, Thank you for your high grade and nice feedback. The satisfaction of our guests is the main goal. We will be glad to welcome you again at the Opera Suite Hotel.

8/10 不錯哦

Mher

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 9 月住了 11 晚

8/10 不錯哦

Roozbeh

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spent a few nights there and I would say my overall experience was positive. My room did not have the greatest view but other than that everything else was quite good.
於 2022 年 6 月住了 4 晚
Opera Suite Hotel / Management 於 2022年7月20日回覆
Dear Guest, Thank you for your grade and feedback. The satisfaction of our guests is our main goal. We are looking forward to your next stay at the Opera Suite Hotel.

4/10 不太好

Shahar

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Great people - annoying condition
No air-condition; nearly bare gym, with no towels or water, poor breakfast. That said, location is fantastic and the hotel team were nothing short of AMAZING!!!
於 2022 年 5 月住了 3 晚
Opera Suite Hotel / Management 於 2022年7月20日回覆
Dear Guest, Thank you for your feedback and grade. We are very sad to hear that you were not satisfied with your stay. Your every feedback helps us to improve our hotel service. We will do our best for your next visit to our Hotel.

10/10 有夠讚

Sonia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love location, each employee, cleaning staff. There are very professional, friendly, helpful, making you feel very comfortable. Would like to thank all of them for making us stay with comfort. Reception area, perfect service, always there for you. Thanks
於 2022 年 4 月住了 9 晚

10/10 有夠讚

Imad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved this place
Staff was super friendly, the hotel was very clean, close to everything and the breakfast was amazing
於 2021 年 9 月住了 3 晚
Theresa | Director of Sales and Marketing 於 2021年10月1日回覆
Dear valued guest, Thank you so much for your review! We are happy that you enjoyed your overall stay. And thank you for sharing important details with other travelers. We hope to host you here again! Theresa | Director of Sales and Marketing

10/10 有夠讚

Marina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 5 晚
Theresa | Director of Sales and Marketing 於 2021年10月1日回覆
Dear Marina, Thank you so much for your high score! We are happy that you enjoyed your overall stay. We hope to host you here again! Theresa | Director of Sales and Marketing

10/10 有夠讚

Andranik

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 6 晚
Theresa | Director of Sales and Marketing 於 2021年10月1日回覆
Dear Andranik, Thank you so much for your high score! We are happy that you enjoyed your overall stay. We hope to host you here again! Theresa | Director of Sales and Marketing

4/10 不太好

Arshavir

於 2021 年 7 月住了 5 晚

6/10 一般般

Ian

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Great location
The hotel is nice, the location is great, the breakfast is great. The room was so HOT took me 2 days to convince the staff that my room was hot. I could bot sleep because thr room was probably 25 degrees.
於 2021 年 7 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is one the best I have been to. Clean, stylish, spacious, modern. Located in the center of the action, with bars, restaurants and shopping, everything at walking distance.
於 2021 年 6 月住了 2 晚
Theresa | Director of Sales and Marketing 於 2021年7月19日回覆
Dear valued guest, Thank you very much for your feedback and for taking the time to write about your experience. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back in the future. All the best! Theresa | Director of Sales and Marketing

10/10 有夠讚

Evgenii

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Отличный отель
Отличный и комфортный отель, номера очень просторные! За эту цену один из лучших отелей города.
於 2021 年 6 月住了 1 晚
Тереза | Директор отдела продаж и маркетинга 於 2021年7月19日回覆
Дорогой Евгений! Спасибо Вам за выбор гостиницы Опера Сьюит и обратную связь. Мы искренне рады, что у Вас остались приятные впечатления о пребывании в нашем отеле. Надеемся вновь приветствовать в Опера Сьюит в будущем! С уважением и наилучшими пожеланиями. Тереза | Директор отдела продаж и маркетинга

8/10 不錯哦

SHUSHANIK

喜歡：整潔度、員工素質和客房舒適度
於 2021 年 5 月住了 4 晚
Theresa | Director of Sales and Marketing 於 2021年6月2日回覆
Dear Shushanik, Thank you so much for your review! We hope to host you here again! Theresa | Director of Sales and Marketing

10/10 有夠讚

anna

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Здорово!
Советуем всем по всем категориям оценок!!!!
於 2021 年 5 月住了 1 晚
Theresa 於 2021年6月1日回覆
Уважаемая Анна! Спасибо Вам за выбор гостиницы Опера Сьюит и обратную связь. Мы искренне рады, что у Вас остались приятные впечатления о пребывании в нашем отеле. Надеемся вновь приветствовать в Опера Сьюит в будущем! С уважением и наилучшими пожеланиями. Тереза | Директор отдела продаж и маркетинга

8/10 不錯哦

Vardan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 4 月住了 1 晚
Theresa | Director of Sales and Marketing 於 2021年6月1日回覆
Dear Vardan, Thank you so much for your review! We hope to host you here again! Theresa | Director of Sales and Marketing

10/10 有夠讚

真實旅客

於 2020 年 3 月住了 1 晚

8/10 不錯哦

Artjom

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 12 晚

2/10 很糟糕

Ed，LOS Angeles

喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
I will not try this hotel anymore This was my second stay at this hotel back to back in two years
於 2019 年 8 月住了 4 晚
Levon | Marketing Manager 於 2020年2月27日回覆
Dear Ed, Thank you very much for staying at Opera Suite Hotel. We are sorry to hear you had a negative experience during your recent stay. In order to increase the quality of our service we need to know what exactly you did not like during your stay. Please be sure to contact us to further discuss your case. Sincerely, Levon | Marketing Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 7 晚
Levon | Marketing Manager 於 2020年2月27日回覆
Dear Valued Guest, Thank you for the great score! Hope to see you again at Opera Suite Hotel. Sincerely, Levon | Marketing Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 6 晚
Levon | Marketing Manager 於 2019年12月2日回覆
Dear Valued Guest, Thank you very much for choosing Opera Suite Hotel for your recent stay. We do really hope to see you again for even a better experience. Have a great day, Levon | Marketing Manager