Is Hotel Hacienda Del Rio pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of MXN 250 per pet, per stay.

How much is parking at Hotel Hacienda Del Rio?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Del Rio?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of MXN 300 (subject to availability).

What time is check-out at Hotel Hacienda Del Rio?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel Hacienda Del Rio located?

Situated in Yautepec, this hotel is within a 10-minute walk of Universidad Dorados and Six Flags Hurricane Harbor Oaxtepec. Santo Domingo Cultural Museum and El Bosque Water Park are also within 3 mi (5 km).

Hotel Hacienda Del Rio Reviews, Deals & Photos 2025

About the neighborhood

Located in Yautepec, Hotel Hacienda Del Rio is near theme parks. Las Tazas Thermal Waters and El Almeal Thermal Waters are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Atrios and Artisan Market of Tepoztlán. Ready for a night out? Consider Jardín Xolatlaco and Bajo La Montaña.

Visit our Yautepec travel guide

8/10 Good

Verified traveler

2021/5/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Agradable establecimiento de bajo costo, con ambiente familiar en un buen sitio turístico.

Stayed 2 nights in May 2021

8/10 Good

Irving

2021/2/2

Liked: Staff & service

Stayed 1 night in Jan 2021

10/10 Excellent

Raul

2021/1/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2021

8/10 Good

Hector

2021/1/24

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jan 2021

4/10 Poor

Alberto

2021/1/4

Disliked: Property conditions & facilities, room comfort

Not pleasant and not worth the price...

The staff is friendly and willing to help, but they just have too much on their plate. The same people seem to be multitasking between the reception, cafeteria and even some cleaning tasks. The first night was quite cold and we just had a sheet in our room. The person at the reception told us there was a mix up and that the people from the morning shift forgot to put a blanket for us. He helped with a couple of extra sheets and a quilt, but we had to wait for a long time before going to sleep. The room wasn't clean enough (there were hair balls here and there) and one day the cleaning staff just didn't show up and others (probably waitresses) did what they could to "refresh" the room. I could go on but, in summary, it's not good enough for the price they charge. We found out that there are other options in the area that may charge a bit more, but you can rest assured you'll get a sufficiently equipped room.

Stayed 3 nights in Dec 2020

6/10 Okay

Estela Hortensia

2020/11/17

Disliked: Cleanliness, staff & service, room comfort

Es poca la atención hacia los huéspedes, el servic

Stayed 2 nights in Nov 2020

8/10 Good

Alexis Ricardo

2020/9/12

Liked: Cleanliness, staff & service, property conditions & facilities

..bien.

Todo bien, el tema solo es con las habitaciones y cómo huelen al entrar, puede mejorar esa situación, lo demás bien.

Stayed 1 night in Sep 2020

8/10 Good

German

2020/7/27

Liked: Staff & service

solo que por la pandemia de covi siempre esperamos que en la limpieza sean exagerados no normales

Stayed 1 night in Jul 2020

6/10 Okay

Pedro

2020/7/22

Liked: Cleanliness

Cuando realice la reservación, señala y confirmaron que serian 2 camas Queen Size. Al momento de realizar el registro en el hotel, me indicarón que eran camas matrimoniales. Que hoteles.com debió haber realizado la aclaración o notificar si aceptaba en esos terminos. NO ENGAÑEN A LA GENTE. He verificado en la pagina de hoteles.com y continua señalando camas King Size.

Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

2020/7/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fallas

Todo muy bien, solo que permiten el acceso con mascotas y algunas son muy inquietas, y en nuestra estancia mientras estábamos en la alberca tiene el radio puesto llegaron un grupo de chicas y sin más lo quitaron y pusieron su regetón

Stayed 2 nights in Jul 2020

10/10 Excellent

Roberto

2020/7/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar muy tranquilo para descansar

Las instalaciones por lo general muy limpias, sólo que la cama le falta comodidad pero en general agradable, la temperatura del agua muy buena

Stayed 2 nights in Jul 2020

8/10 Good

Yolanda

2020/7/5

Stayed 1 night in Jul 2020

2/10 Terrible

Ricardo

2020/3/17

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo Hotel

Sin internet, rente una habitación por 2 dias para 4 personas y solo había dos toallas y al siguiente dia seguían 2 toallas siendo que pedí las otras 2, nunca solucionaron lo del wifi, no hubo botellitas de agua de cortesía, una almohada parecía sacada de la basura, rota y rellena de fieltro. El ventilador de techo con una sola velocidad (super rapida) un desastre total, jamas regresaré ahí y el precio es para esperar mucho mas.

Stayed 2 nights in Mar 2020

8/10 Good

monica luz

2020/3/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos trataron de maravilla, comimos muy rico y es un lugar seguro

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

2020/2/5

Stayed 1 night in Feb 2020

2/10 Terrible

Magda, Mexico DF

2018/9/4

Disliked: Cleanliness, property conditions & facilities, room comfort

Peor hotel del mundo

Este hotel deben sacarlo de Expedia ya que daña la imagen y confiabilidad de lo que ofrece expedia. Terriblemente mal !!!

Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

2018/8/4

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel de pesadilla

Hotel viejo y en muy mal estado, las fotografías son muy engañosas, ni agua caliente tienen. Permiten a otros huéspedes hacer ruido hasta altas horas de la noche.

Stayed 1 night in Jul 2018

4/10 Poor

giselle, cuernavaca

2018/6/27

Disliked: Property conditions & facilities

Hotel de bajo presupuesto

No había agua caliente porque no había gas, cuando llegó el gas aún así no salía agua caliente lo poco que te venden te lo venden carísimo El restaurante no tiene un menú te ofrecen lo que tienen y te dicen que no puedes meter botana pero ellos. NO venden botana ...

Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

2018/5/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2018

8/10 Good

George, Mexico D.F.

2018/4/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Es chiquito y rústico. No tiene aire acondicionado pero las habitaciones son frescas y el ventilador es suficiente. Es muy cómodo para relajarse. La alberca es deliciosa, templada y limpia. Hace falta un poco más de atención al detalle ( ejemplo: las toallas son muy duras y no hay jabón de tocador o crema de obsequio- nada demasiado grave). Nuestra estancia fue agradable aunque no lujosa.

Stayed 2 nights in Apr 2018

6/10 Okay

CESAR, MX

2018/3/26

LINDO

ESTA BEIN PARA DARSE UNA ESCAPADA Y ALEJARSE DE TODO, LO UNICO MALO ES QUE NO HAY NADA CERCA PARA COMER Y EL INTERNET ES MUY MALO

Stayed 3 nights in Mar 2018

2/10 Terrible

juan , queretaro

2018/3/21

Liked: Cleanliness

Disliked: Property conditions & facilities

El hotel no me gusto

No avía jabón en el baño la señora toallas estaban viejas y rotas

Stayed 1 night in Mar 2018

6/10 Okay

Angel

2018/2/28

Disliked: Property conditions & facilities, room comfort

Stayed 3 nights in Feb 2018

8/10 Good

roman

2018/2/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Les falta atención a cuartos

Stayed 2 nights in Feb 2018

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