Outdoor pool, sun loungers
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Reviews of Mercure Yangon Kaba Aye

4 out of 5
Mercure Yangon Kaba Aye
17 Kaba Aye Pagoda Road Yankin, Yangon, Yangon

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 61 reviews" "
Rating 8 - Good. 26 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 2 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel staff I've ever encountered in all my hotel stays, especially the cleaning staff! 10/10 I highly recommend this place if you're staying in Yangon.
Stayed 2 nights in Jan 2024

10/10 Excellent

Timothy, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym, pool
Stayed 7 nights in Sep 2023

8/10 Good

Kimitada

Traveled with partner
Liked: Cleanliness, staff & service
Here is a small shop Marche. The working time is 9:00 am to 6 pm. And it’s not reasonable price. I wanna local convenience store to get beers, snacks, etc.
Stayed 6 nights in Aug 2023
Response from Mercure Yangon Kaba Aye Team on 2023/9/5
Dear Kimitada San,Thank you very much for your time for giving us your positive review and ranking. The Marche Mini Mart is actually not run by our hotel. Even though they are operating by renting the space from us, we have already passed the information of your review and comments. There are other small convenient stores nearby in our neighborhood for your convenience also. We hope to be able to welcome you and your guests and render our best services and create memorable experiences for you and your guests in the near future.Kind regards,

8/10 Good

kewalee

Stayed 3 nights in Jun 2023

10/10 Excellent

Phillip

Stayed 5 nights in Sep 2022

10/10 Excellent

yuji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Very nice hotel with friendly staff and clean interior. Only one thing Lighting in the room is too dark..
Stayed 3 nights in Sep 2022

10/10 Excellent

Purich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Khine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. The 2 bedroom was huge everything was clean. The view was awesome as well. Great breakfast. I’m definitely going back again.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in Yangon
Very clean and comfortable. The staff was very helpful.
Stayed 4 nights in Feb 2021

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Mercure Yangon Kaba Aye Team on 2019/11/7
Dear Valued Guest, thank you very much for taking the time to give us 5 out of 5. We look forward welcoming you back to Mercure Yangon Kaba Aye. Kind regards Mercure Yangon Kaba Aye Team

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Mercure Yangon Kaba Aye Team on 2019/10/21
Thank you for giving us 8 out of 10. We appreciate you staying at Mercure Yangon Kaba Aye.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet and can get good sleep. There is a nice pool and gym to enjoy. The staff is wonderful with great English expertise. They can arrange taxi for you to see different attractions in town. Overall, a very good hotel with a very good staff
Stayed 3 nights in Oct 2019
Response from Mercure Yangon Kaba Aye Team on 2019/10/21
Dear Valued Guest, Thank you so much for taking the time to give us a positive review with a 5 out of 5. We appreciate you sharing your experience, and taking this opportunity to welcome you back in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room make me feel like home..............
Stayed 2 nights in Jul 2019
Response from Naing on 2019/7/9
Dear valued guest, Appreciated for your excellent feedback. We will share it with the team. Have a good day! Naing Aung Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good peaceful stay.
The rooms are spacious and the housekeeping staff are superb. The WiFi wasn’t very good, keep losing connection. The area is a bit quiet and the next building seems to be under construction, there are not many close by facilities i.e. mall or shops. Overall a good place to stay if you prefer peace and quiet.
Stayed 3 nights in Jun 2019
Response from Naing Aung on 2019/6/18
Dear guest, We are glad to know that you likes our room and housekeeping service and recommended for peace and quiet to stay. We will look into Wifi in order not to lose connection. Have a nice day! With best wishes, Front Office Manager

10/10 Excellent

supachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Naing Aung on 2019/5/16
Dear Guest, Thank you for your feedback. We will share with the team. Have a good day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2019
Response from Naing Aung on 2019/5/16
Dear Valued Guest, Thanks for your comment. Have a good day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Naing Aung on 2018/12/22
Dear Valued Guest, Thank you for your comment. Please feel free to contact us if you need any assistant from us. Have a good day! With best wishes, Naing Aung Front Office Manager

10/10 Excellent

Tinh Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Decent stay. Location is a bit out of major attractions.
Stayed 4 nights in Nov 2018
Response from Naing Aung on 2018/12/3
Dear Mr.Tinh Xuan, Thank you for your comment as you will come back to stay with us. We appreciate it and share with our team. Hope to serve you very soon. With best wishes, Naing Aung Front Office Manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Mercure Yangon on 2018/11/15
Thank you for your feedback. We appreciated it.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort
Comfortable Stay
My visit to Yangon was for business but Mercure had done an excellent job at making me feel right at home. Staff were all pleasant and you get everything you need for a short stay (nice breakfast, bar, hotel, etc.) The room and facilities are quite decent, not the newest but do not affect my stay at all. I will definitely come back to Mercure again for my next trip to the city.
Stayed 2 nights in Aug 2018
Response from Naing on 2018/8/16
Dear Ashly, Thank you so much for taking the time to give us your review. We are very happy to hear that you felt staying like right at home and the teams were pleasant and you get everything you need. Thank you again for your support and will be sharing your experience with the teams.We look forward welcoming you back in the future. Sincerely, Naing Aung Front Office Manager Mercure Yangon Kaba Aye

8/10 Good

kuai cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Naing on 2018/8/16
Thank you for your comment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Mercure Yangon on 2018/11/15
Thank you for your feedback. Have a good day!

2/10 Terrible

Tat Fai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Bad experience. I booked the room 1 week in advance but no room available for me when check-in and "upgraded" me to a most remoted unwanted suite by the end of corridor, while there were actually many other room choices. I wandered if the hotel was really that full that could not give me the type of room i booked. Anyway, i requested to change my room the next day and they agreed. However, when i checked with them the next day, they said they did not have record of my request and still insisted that they have no room available. I was surprised. Finally they agreed to change me the room but emphasized that this was supposed to be reserved for another customer and gave me the feeling that i was making trouble and they were just doing a favour to me! Come on, i am a customer too. Why other people can have room but ignored mine! (If the hotel was really so fully booked, then why they accepted my reservation in the first hand!) Payment: I made full advance payment at hotels.com during booking, and they acknowledged when I checked out. But after i left, the hotel charged all room charges on my credit card again! I had to call long distance back to the hotel to ask for a reason and refund. (Upto now, the refund had not shown on my card bill yet) This is a very ridiculous and bad experience. I used to stay in various Accor hotels every month but this Mercure had the lowest performance i have ever had so far. Lastly, the "new" room decoration looked old.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Introductory visit to Rangoon
Recommended by a friend. The property is big with a nice pool in the Courtyard near the Main dining and bar area. Check in was smooth and efficient as there was already pre-arranged assignment. Room is of a decent size, bed is hard which is to my liking. Toilet is clean with sufficient amenities. Towels are soft and nice. Two negatives for me. Poor wifi and plenty of mosquitoes in open area like pool side having a drink.
Stayed 6 nights in Feb 2018

6/10 Okay

Yuppadee, BKK,Thailand

Liked: Staff & service
A hotel receptionist (Man) not get the update information from Expedia, we booked hotel include breakfast but they checked with their system and insist that not include ,till we find the printing document when booked with Expedia and let them read, then he say ok included with out say any sorry to us. we request high floor , they arrange first floor, we requested good view, they arrange our room faced with the under construction area although have a lot of free room left. feeling disappoint for this staying with them.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice and clean hotel on road side , nice bed and welcome staff , good location between downtown and Airport!
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Under renovation by Accord Hotel. Becoming new cozy hotel. The only drawback is no entertainment or mart nearby in walking distance.
Stayed 2 nights in Sep 2017

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience to stay at Micasa Service Apartment. Good for travelling with family . Cozy and quiet place to stay. Facilities in the room is good including cooking facilities with dinning area. Minimarket is downstair.
Stayed 1 night in Jul 2017
Dear May, Thank you for taking the time to post your review on your recent stay. We are delighted to hear that you had a remarkable stay with your family! It is always a pleasure to receive positive feedback, and we are continuously working hard to improve our service quality and product. Thank you again for your time and we look forward welcoming you back in the near future. Kind regards Richard Tin Tun General Manager

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under repair.....
Noisy while the makeover is happening. Grand Mecure is a great brand so I would stay once the work completed but unless you want to be woken by a jack hammer drilling above your bed -like we were, stay away. The Novotel is way better.
Stayed 1 night in Jun 2017
Response from MiCasa Hotel Apartments Yangmanaged by AccorHotels on 2017/7/10
Dear Guest, Thank you for your feedback and taking the time to post your review. Our apologies for the noise works during your stay. We look forward on your next return once we have completed our upgrade works by Q3 2017 with a new fresh look and new brand name!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Very Decent Long Stay Hotel
The hotel is located on me of the busiest main roads in Yangon. So, the traffic is really bad most of the day. Add the bad driving of most drivers throughout the country, you would think twice to get out of the hotel. If you do get out, do your prayers and do not look at how people drive or cross streets. It is however not unique to this hotel only; traffic in Yangon is bad in most places. The hotel itself is quite nice. After the renovation, it should be even nicer. The staff are really polite, friendly, and accommodating. We were not charged for two extra beds because Hotels.com allowed me to reserve a room with one King bed only even though I specifically requested a room that could accommodate two adults and two kids. It was a very nice gesture from the management. The hotel is especially suitable if you are staying more than a few days. There are washing machines on each floor which you can use for free. Drying is also free but you have to ask staff. We were pleasantly surprised that very nice staff picked up the clothes and returned them neatly folded. We were more than happy to reward them with handsome tips every time.
Stayed 12 nights in Jun 2017
Dear Guest, Thank you for taking the time to post your review. It is always a pleasure to receive a positive feedback. I will share you comments with the teams. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of service and product. We hope to welcome you back in the near future with our new fresh look and new brand name end of this year! Kind regards Richard Tin Tun General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious studios and suites
The spacious studio/apartment layouts are conducive for work, especially if collaborators need to visit. The hotel promptly obliged when I requested for a larger table so that we could hold our meetings. The proximity to the airport is also helpful. However there is not much by way of stores, eateries or other conveniences around the hotel. So be prepared for a 10min walk to the nearest mall.
Response from General Manager on 2017/3/15
Dear Guest, Thank you so much for taking the time to post your review. We are glad that you had enjoyed your stay with us at MiCasa Hotel Apartments Yangon managed by AccorHotels. We look forward welcoming you in the future with a new fresh look and new hotel brand name! Kind regards Richard Tin Tun General Manager

10/10 Excellent

Tani, Yangon Thanlynn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
水の出し始め、茶色の水が出た。部屋にスリッパ、ドライヤーが無かった。窓からの景色は良くなかった。朝食のバリエーションも少ないように感じた。
Stayed 1 night in Dec 2020

8/10 Good

Shinji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Naing on 2020/3/20
Thanks for stay with us. Have a good day.

4/10 Poor

xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel but far too many mosquitoes
The hotel is decent for a Mercure. However, it was full of mosquitoes in this early January 2020. I have been traveling a lot and I have never seen so many in a hotel. We got bitten: - in the elevator - in our room (could not sleep up to 2am) - at the restaurant - around the swimming pool
Stayed 2 nights in Jan 2020

8/10 Good

Wai Chun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很整潔，廚房的東西一應俱全，員工有禮，附近沒有超市，要行有大段距離，出入要車比較好，因行人路又窄又唔好，離機場30分鐘車程，我們一早機原本訂了車，後因司機遲到，員工幫手叫酒店車上機場，但酒店車貴訂車費三倍。晨早上機場車程只需15分鐘。
Stayed 2 nights in Dec 2019

8/10 Good

Yi feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is not bad, C/P value is high.
Stayed 5 nights in Dec 2019
Response from NA on 2019/12/23
Dear Yi Feng, Thank you very much your time to give us the positive feedback. We will share it with the team. Have a good day. Mercure Yangon Kaba Aye Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะอาด พนักงานต้อนรับดี อาหารมีให้เลือกหลากหลาย
Stayed 3 nights in Oct 2019
Response from NA on 2019/10/28
Dear Valued Guest, Thank you very much for your feedback. Glad to hear that you enjoyed our accommodation, food and service. We will keep it up to maintain our service level. Have a good day. With best wishes, Mercure Yangon Kaba Aye Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Mercure Yangon Kaba Aye Team on 2019/10/21
Dear Valued Guest, Thank you very much for giving us 5 out of 5. Thank you for staying at Mercure Yangon Kaba Aye.

10/10 Excellent

Sui Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service.
Stayed 11 nights in Sep 2019
Response from NA on 2019/10/28
Dear Valued Guest, Thanks for your good comment on our service. Hope to serve you again. Have a good day. With regards, Mercure Yangon Kaba Aye Team

10/10 Excellent

jih yi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很寬敞!安靜!早餐很多元!服務人員很親切
Stayed 1 night in Sep 2019
Response from NA on 2019/10/7
Dear valued guest, Thank you for your positive comment on our room and staff. We will share it with our team. Best wishes, Mercure Yangon Kaba Aye

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from NA on 2019/10/7
Dear valued guest, Thank you for your comment. With regards, Mercure Yangon Kaba Aye Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from NA on 2019/8/28
Dear Valued guest, Thank you for your comment to our amenities. Have a good day! Mercure Yangon Team

10/10 Excellent

Oikawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Naing Aung on 2019/7/31
Dear Oikawa San, Thank you very much for your Excellent comment. We will share it with the team. With best wishes, Naing Aung Front Office Manager

10/10 Excellent

kuai cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Naing on 2019/7/5
Dear Mr.Kuai Cheng, Thank you very much for your excellent comment. We will share it with the team. With best regards, Naing Aung Front Office Manager

8/10 Good

Ming Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我住了十天，餐廳早餐每天都一樣，真的吃膩了。整體環境不錯，蚊子多了一點。
Stayed 5 nights in Jun 2019
Response from Naing on 2019/7/4
Dear Mr.Ming Hung, Thank you for your valued comment. We will look into our breakfast items to be changed occasionally. We will share it with our team. Hope to serve you again. With best wishes, Naing Aung Front Office Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019
Response from NA on 2019/5/24
Dear Valued Guest, Thank you very much for your very positive comment to us. We will share it with our team. Have a good day! Naing Aung Front Office Manager

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with good sleep!
Comfortable hotel and the bed is extremely satisfy.... I like it a lot.
Stayed 3 nights in Apr 2019
Response from Naing Aung on 2019/5/2
Dear valued guest, Thank you for your comment. Delighted to hear that your stay is comfortable and you are satisfying our bed with good sleep. Have a nice day! Naing Aung Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, quality rooms, great breakfast and wonderful :) I'm recommend
Stayed 2 nights in Mar 2019
Response from Naing Aung, Front Office Manager on 2019/4/11
Dear Valued guest, Mingalabar! Greeting from Mercure Yangon Kaba Aye! We are delighted to hear that your stay was satisfactory with our service, room and breakfast. We will share it with the team. Hope to server you again.

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
市街地からは少し離れていますが、とても清潔で気持ちのいいホテルでした。
Stayed 1 night in Mar 2019
Response from NA on 2019/3/11
Dear valued guest, Mingalarpar! Greeting from Mercure Yangon Kaba Aye! Our hotel is located on the main road in between city centre and 10 km to the Airport. We are happy that you liked our hotel's cleanliness and pleasantness. With best wishes, Naing Aung Front Office Manager