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Reviews of The Hotel Y

2.5 out of 5
The Hotel Y
1700 N 1st St, Yakima, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 495 out of 804 reviews" "
Rating 8 - Good. 206 out of 804 reviews" "
Rating 6 - Okay. 60 out of 804 reviews" "
Rating 4 - Poor. 21 out of 804 reviews" "
Rating 2 - Terrible. 22 out of 804 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LeDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all. Walls really thin though, could hear everyone and everything. But, I was still able to sleep, so not so bad. Other than that, no complaints.
Stayed 2 nights in Apr 2024
Response from Janie on 2024/5/1
LeDonna, Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in itself was clean, well lit, quiet, very nice. The downside is the homeless in the area, closed businesses, no restaurants close by.
Stayed 3 nights in Apr 2024
Response from Janie on 2024/5/1
Teresa, Thank you for the great review and feedback. We are so glad you had a great stay with us. Have a wonderful day and we hope you had safe travels home.

10/10 Excellent

Susan

Clean
Stayed 1 night in Apr 2024
Response from Janie on 2024/5/1
Susan, Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

10/10 Excellent

Eloisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las. Camas son cómodas
Stayed 2 nights in Apr 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Room was clean and simple...just what we needed for a one night stay. The area that the hotel is in can be sketchy.
Stayed 1 night in Apr 2024
Response from Janie on 2024/5/1
Carolyn,Thank you for your good review. We are happy you had a great stay with us. We hope you had safe travels home.

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and a nice room
Stayed 1 night in Apr 2024
Response from Janie on 2024/4/25
Michael, Thank you for the wonderful review. We are so happy your stay with us was a great one. We hope you got to enjoy the pool and patio. We hope you had safe travels back home.

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay rooms were very clean and comfortable. The staff was amazing. Breakfast in the morning was great.
Stayed 1 night in Apr 2024
Response from Janie on 2024/4/16
Jacky,Thank you for the good review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. We hope you had safe travels home.

8/10 Good

Daniel, Grayland

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The hotel is in an area of town that’s a bit sketchy but it felt safe. There’s a guest laundry room that’s nice, with new washer/dryer combo. Breakfast was real basic but worked. Staff friendly and helpful.
Stayed 1 night in Apr 2024
Response from Janie on 2024/4/25
Daniel, Thank you for the good review. We are so happy your stay with us was a good one. We hope you got to enjoy the pool. Have a lovely drive home.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great value. Beds are comfortable, rooms are clean and modern, and the hotel property is well-maintained. The staff is friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Janie on 2024/4/14
Elizabeth,Thank you for your great review! We are thrilled you had a wonderful stay with us. We welcome you back if your travels bring you back to Yakima. We hope you had safe travels back home.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrades. East access from freeway.
Stayed 1 night in Apr 2024
Response from Janie on 2024/4/14
Mary,Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

6/10 Okay

Gordon, Ontario

Business traveler
Average
Stayed 1 night in Mar 2024
Response from Janie on 2024/4/14
Gordon,Thank you for your review. We hope you had safe travels home.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good only knock would be a lot of homeless in the area. Hotel did do a good job of monitoring the parking lot so we had no problem. Good breakfast.
Stayed 1 night in Apr 2024
Response from Janie on 2024/4/14
James,Thank you for the great review and feedback. We are so glad you had a great stay with us We are happy you got to enjoy the breakfast. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was clean, staff were friendly and it provided a standard free breakfast. Location was close to the freeway for easy access. It had an outdoor heated pool that was open.
Stayed 1 night in Mar 2024
Response from Janie on 2024/4/7
Sandra, Thank you for your review! We are so happy you had a great stay with us. We take pride in our Hotel and we want our guest to have the best time with us. We hope you had safe travels home.

10/10 Excellent

Chiska, Haines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gluten free blueberry waffles for breakfast! Wow! That’s a first. Thank you.
Stayed 1 night in Mar 2024
Response from Janie on 2024/4/4
Thank you for the wonderful review and feedback. So glad your stay with us was great. We are happy you liked the breakfast. You are welcome back anytime. Come see us again. Safe travels home.

8/10 Good

Stephanie

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Janie on 2024/4/7
Stephanie,Thank you for your review!

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/28
Seth, Thank you for the great review. Have a wonderful day.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff we will stay again
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/28
Laura, Thank you for the perfect review and feedback. I'm so excited to have you guys back to stay with the Hotel Y. Have a great day.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/28
Douglas, Thank you for the wonderful review. Have a nice day.

10/10 Excellent

Colleen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful and professional. I like that rather than tearing down an older site they updated it, and nicely done. Also, the manager opened the pool earlier than posted on the website and that made our weekend special. We had thrown in our suits just in case. Thanks!
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/28
Colleen, Thank you for the wonderful review and feedback. So glad your stay with us was great. We hope you enjoyed the pool area. It's so relaxing. The total remodel sure made it look Awesome. It looks way better. You are welcome back anytime. Come see us again. Safe travels home.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very satisfied with our stay at your hotel. The beds were extremely comfortable, the room was clean, but it did smell a bit musty when we arrived.
Stayed 1 night in Mar 2024
Response from Janie on 2024/3/25
Michael, Thank you for the good view and feedback. We are so glad you had a great stay with us. You are always welcome back. Have a wonderful day and we hope you had safe travels home.

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/28
William, We hope you're stay with us was good. Next time if you could leave some feedback that would help so I know what we need to work on more. I hope you and the family had safe travels. Have a great day.

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sonya on 2024/3/28
Zhou, Thank you for the great review. Have a wonderful day.

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Y met our expectations. The room was spacious. The bed was comfortable. The room itself was clean however the dark laminate floor was poor quality and was coming apart and it also was leaving our feet all black. The breakfast options in the morning were awesome. And it was easy in and easy out for our travels through.
Stayed 1 night in Mar 2024
Response from Janie on 2024/3/24
Marilyn,Thank you for your good review! We love that you enjoyed your stay with us. The breakfast is a big hit here so happy you got to eat breakfast. We look forward to seeing you here when your travels bring you back to Yakima. We hope you had safe travels home.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept property. Very good breakfast offering. Room was very clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Janie on 2024/3/24
Robert,Thank you for your review! We love that you enjoyed your stay with us. The breakfast is a big hit here. We look forward to seeing you here when your travels bring you back to Yakima. We hope you had safe travels home.

10/10 Excellent

Donna, Longview

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable rooms at a great price. Close to freeway & restaurants. Friendly staff & decent breakfast options
Stayed 1 night in Mar 2024
Response from Janie on 2024/3/20
Donna, Thank you for your wonderful review! We are thrilled you had great stay with us. We hope you had safe travels home.

8/10 Good

Kaycee

Liked: Staff & service, property conditions & facilities
We loved this place! It was very nice the breakfast was great and the staff were very nice. The pool was was actually open it’s heated which was a great plus! The only concern we had was the bathroom wasn’t as clean as we’d like but overall it was a good stay
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/18
Kaycee, Thank you for your great review and feedback. Thank you for letting me know about the bathrooms. It was a pleasure having you. You are welcome back anytime. Hope you have a safe travel home.

8/10 Good

Naomi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just there for one night- I was trying to save a little mine when I booked this motel. I was pleasantly surprised at how nice it was I would stay again.
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/18
Naomi, Thank you for your review and feedback. The Hotel Y was recently remodeled 6 years ago. They sure did a wonderful job. The outdoor heated pool is now open. A nice place to sit and relax. We hope you have a great day and safe travels.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent motel.
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/18
Norman, Thank you for the perfect review and feedback. We are glad you got to stay at the Hotel Y. Hope you got to enjoy the heated outdoor pool. Have a great day and drive safe.

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for dollar. Great staff! Clean room! Not much around the building, but convenient as it is close to the highway.
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/18
Carlo, Thank you for the wonderful review and great feedback. It was a pleasure having you stay at The Hotel Y. You are always welcome back. We hope you got to relax by the outdoor heated pool. Have a great day.

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unsavory location. Door deadbolt would not lock. Outside access. No elevator. Inside refurbished but very spartan
Stayed 1 night in Mar 2024
Response from Janie on 2024/4/14
Paul,Thank you for your review. We are sorry you had issues with your room. We will look into the deadbolt locks issue. We hope you had safe travels home.

2/10 Terrible

Grant

The hotel itself seemed fine, but I didn't feel like my family was safe in that area.
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/14
Grant, The Hotel Y is safe. We don't allow the Homeless or anyone who is not staying with us on the property. We have a 24-7 front desk that watches everything. We hope you can give us a chance. Have a wonderful day and safe travels.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
All Good!
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/14
Samuel, Thank you for the perfect review and feedback. You were such a pleasure to have stayed with us. You are always welcome back. Our Pool and Patio are opening this Friday. We hope you have a great day. Drive safe.

8/10 Good

Ronald

Only stayed one night, good price clean.
Stayed 1 night in Feb 2024
Response from Sonya on 2024/3/14
Ronald, Thank you for the good review and feedback. It was great having you stay with us. Next time you come our pool will be open so you can relax in it. So bring your shorts. We also have our patio with a BBQ and Firepit to relax by. Have a wonderful day.

10/10 Excellent

Patricia, Renton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Our room was clean, quiet, and included a great selection of breakfast items.
Stayed 1 night in Mar 2024
Response from Sonya on 2024/3/8
Patricia, Thank you for your wonderful review and feedback. You were such a pleasure to have. You are welcome back anytime. Have a great day.

10/10 Excellent

Mindi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to the freeway and a clean place to stay!
Stayed 3 nights in Feb 2024
Response from Sonya on 2024/3/14
Mindi, Thank you for the awesome review and feedback. We are so happy that your stay was great. Next time you stay with us our pool and patio will be open to relax by. We hope you have a wonderful day and Drive safe.

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Y was clean and looked fresh. Good value.
Stayed 1 night in Feb 2024
Response from Janie on 2024/3/5
Thank you for the 4 out of 5. We are thrilled you had a great stay with us. We hope you had safe travels home.

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, comfortable rooms, affordable...
Stayed 3 nights in Feb 2024
Response from Janie on 2024/3/5
Larry,Thank you for the wonderful review and feedback. We enjoyed your company. You are always welcome back anytime you're by Yakima. We hope you have safe travels and a great day.

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024
Response from Janie on 2024/3/25
Gary, Thank you for staying at the Hotel. We hope you had save travels home.

8/10 Good

Linda

Stayed 3 nights in Feb 2024
Response from Janie on 2024/3/25
Linda, Thank you for the 4 out of 5. We hope you had safe travels home.

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Janie on 2024/3/25
Jessica, Thank you for the 5 out 5. We are happy you had a great stay with us. We hope you had safe travels home.

6/10 Okay

Chelsea, Pullman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the front desk staff honoring my request to be on the top floor. The price was VERY reasonable and the hotel is nicely remodeled/updated. Our keys weren't working at check-in, but once they remade them, they were fine. Our door didn't latch firmly, so it felt a bit unsafe. The room was nicely decorated and clean (except for the bathroom mirror that was SO smeared I had to use a towel to try and clean it so we could see in it). Housekeeping should make sure to clear previous guest's alarms on the clock...we didn't appreciate the alarm going off at 6am on a morning we wanted to sleep in! This was our first time staying in Yakima and we didn't know there was such a huge homeless population that are all up and down the street this hotel is on. That was a bit unnerving, but we never encountered a problem.
Stayed 1 night in Feb 2024
Response from Janie on 2024/3/5
Chelsea,Thank you for your review. We will look into the issues you had with your stay. We hope you had safe travels home. We look forward to seeing you again if your travels bring you back to Yakima.

10/10 Excellent

Jay

Stayed 1 night in Feb 2024
Response from Janie on 2024/3/20
JayThank you for the 5 out 5.

10/10 Excellent

Rosio

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay with my 2 kids staff is very friendly specially the manager
Stayed 2 nights in Feb 2024
Response from Janie on 2024/2/27
Rosio,Thank you for the great review and feedback. We are thrilled your stay with us was great. You are welcome back anytime. Have a great day and safe travels.

4/10 Poor

Russ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The desk attendant was very unprofessional.. Obviously doesn't like her job.
Stayed 1 night in Feb 2024
Response from Janie on 2024/2/27
Russ, We are sorry you had issues with your stay. We want our guest to have the best expperience while they are here. We will into the issue.

10/10 Excellent

Yelena

Stayed 1 night in Feb 2024
Response from Janie on 2024/3/20
Yelena,Thank you for the 5 out 5

10/10 Excellent

Yinghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Janie on 2024/2/22
Thank you for the 5 out 5

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the interstate. Fairly quiet. Nice amenities.
Stayed 2 nights in Feb 2024
Response from Janie on 2024/2/22
Sandra, Than you For your good review. We are thrilled you had a great stay. We look foward to seeing again. We hope you had a wonderful trip home.

6/10 Okay

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities
So the rooms are clean and the staff is friendly. The location is sketchy at best with a LOT of homeless camps around. Definitely not in a "good" part of town. That said, that wasnt even our main issue. The walls are so incredibly thin. We could hear everyone around us as clear as if we were in the same room. Lots of talking, bathroom noises, snoring. It was honestly pretty hard to sleep. It didnt help that the people above us were...especially energentic...at night. That was fun to explain to my 14 year old. While the facility itself is ok, we probably wouldnt stay here again or recommend it.
Stayed 1 night in Feb 2024
Response from Sonya on 2024/2/26
Rose, Thank you for the feedback. We are so sorry you had some noise coming through your walls. Next time you come to visit we can put you in a quieter room. Next time if this happens let the front desk know. We can try to find you a quieter room. We hope you had safe travels home.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Janie on 2024/2/14
Margarita, Thank you for the 5 out 5

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Janie on 2024/2/22
Raquel, Thank you for your stay. We are sorry you had issues with your stay.