Property grounds

Reviews of Liwu Hotel Taroko

3 out of 5
Liwu Hotel Taroko
No. 242-2 Fushih Village, Taroko Gorge, Xiulin, Hualien County

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 131 reviews" "
Rating 8 - Good. 56 out of 131 reviews" "
Rating 6 - Okay. 31 out of 131 reviews" "
Rating 4 - Poor. 4 out of 131 reviews" "
Rating 2 - Terrible. 4 out of 131 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Liguo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
About 1/2 of the rooms at Liwu are hostel style, and the other 1/2 are hotel rooms. It's very reasonably priced, the rooms are very spacious, and the breakfast was quite good (buffet style). There aren't a lot of restaurants within walking distance for dinner, especially after around 8pm. The owner and staff are very hospitable.
Response from Johnny on 2023/6/2
Thanks for your encouragement and valuable comments.Wish you have a wonderful memories in Taiwan.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2023
Response from Johnny on 2023/5/1
Thanks for your valuable comment.Wish you luck and looking forward to serve again.

8/10 Good

Anna

Stayed 2 nights in Jan 2022
Response from Johnny on 2022/2/15
感謝您的光臨與寶貴的回饋,祝您萬事如意!

10/10 Excellent

Lisa, Eastvale Ca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Breakfast was good with a nice view. Staff was very nice and helped us find a tour guide that took us around the park and town. Would stay here again as it’s very close to taroko
Stayed 3 nights in Jan 2020
Response from Johnny on 2020/1/22
Thanks for your helpful feedback. Wish you have a nice tour in Taiwan.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous accommodation
This is by far the best place I have stayed at so far in Taiwan. The hosts are lovely. It is more a mini hotel than a a home stay. Super clean and quiet. Beautifully appointed. And an excellent price. The hosts recommended a loca hotpot place for dinner - again superb! I would totally recommend staying here.
Stayed 3 nights in Dec 2019
Response from Johnny on 2020/1/5
Thanks for your stay and valuable feedback. Wish you have a wonderful tour in Taiwan. See you next time.

6/10 Okay

Cindy, Hong Kong

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is quite old and there was a lot of flies and insects in our room. The breakfast and service was good.
Stayed 1 night in Dec 2019
Response from Johnny on 2019/12/13
Thanks for your feedback. We will improve the cleanness of our rooms. Wish you have a nice tour in Taiwan.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Adequate
On the plus side, this hotel is well-located at the entrance to the park, economical, clean, provides the basics. Minus side: very uneven service, worn facilities with lower two floors dank with smelly drains, no lobby and few amenities (no tea kettle or soap in the rooms). The manager is very helpful but isn't around much, while the young woman speaks no English and ignores guests. If you just need a clean bed for one night, it gets the job done.
Stayed 1 night in Nov 2019
Response from Johnny on 2019/11/21
Hello, Thanks for your stay and feedback. We offer tea and cafe with hot water for free at our lobby and body wash in the bathroom. We can offer kettle too if you have asked. Wish you have a nice tour in Taiwan and all the best. Best wishes, Johnny

10/10 Excellent

alaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place near Taroko National Park entrance
When we arrived in the afternoon, we were received well and given all the information. Liwu hotel is very close to Taroko National Park, that is why we chose it . It is in a small town so there are very few options to eat in the town. You can get to the hotel by bus from the Xiechen station. The hotel staff is very helpful Room was clean and had all the necessary amenities except in room coffee. Breakfast was good. he room we had, had a nice view.
view from the room
Taiwanese breakfast
Stayed 1 night in Oct 2019
Response from Johnny on 2019/10/28
Thanks for your helpful feedback. Wish you have a wonderful tour in Taiwan.

8/10 Good

Jok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Johnny on 2019/9/16
Thanks for your stay and helpful feedback. Wish you have a wonderful tour in Taiwan.

8/10 Good

Ngipwem Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my most satisfying bookings so far!
One of the very few hotels where i was not disappointed, our room was way bigger and spacious than how it appeared in the picture. Breakfast was nice, clean space and friendly staff. Highly recommended for couples, friends and family alike.
Stayed 1 night in Aug 2019
Response from Johnny on 2019/8/19
Thanks for your helpful and encourage feedback. We will keep on improving our services and looking forward see you again.

6/10 Okay

Verified traveler

Disliked: Staff & service
Basic hotel close to Taroko National Park. Receptionist was talking on a mobile/cell when I arrived and long after that. Had no chance to talk to her, she just gave room key. Breakfast basic, but will do for free. I stayed in triple room, it was functional, everything worked but had a feel of being tired. If I was staying in the area again, I would choose something nicer unless budget was the only criteria. There a fuel station and couple of shops by the hotel. Don't confuse the place with Taroko LiWuZuoCun B&B, which is on the other side of the river. I drove there first using Google Maps and LiWu Hotel key word.
Stayed 1 night in Mar 2019
Response from Johnny on 2019/6/14
Thanks for your helpful feedback. Sorry for late respond of our receptionist. Wish you have a wonderful tour in Taiwan.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel. Nice breakfast. Convenient location.
Clean large room. Super breakfast with lots of variety. Dinner was delicious too. Convenient location. Bus stop outside. Less than 10 min walk to visitor center.
Stayed 2 nights in Apr 2019
Response from Johnny on 2019/4/27
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Johnny on 2019/4/16
Thanks for choosing our hotel to stay and your valuable feedback. Have a nice day and looking forward to serve you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It is fine for what we need, just a place to sleep, the room is quite nice and clean, the bathroom is not so good as when you shower, it made the toilet and everything wet as well, as it is all in one area. The bed is big, breakfast is ok to start the day. The location is next to Taroko bus stop so it is great, and walking distance to Taroko entrance and visitors center. It more like the hostel. We took the train from Taipei to Xincheng station and took 302bus to Taroko bus stop, then walk backwards about 30m to the hotel.
Stayed 1 night in Jan 2019
Response from Johnny on 2019/1/12
Thanks for your helpful feedback. Looking forward to serve you again. Have a nice day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love that it is only about 1km away from the Taroko National Park Visitor Center and right opposite the bus stop. Love the big beds as well!
Stayed 1 night in Dec 2018
Response from Johnny on 2018/12/15
Thanks for your feedback. Wish you have a nice memories in Taiwan.

10/10 Excellent

Verified traveler

Pleasant hotel, friendly staff, very convenient for Taroko Gorge park
Stayed 1 night in Nov 2018
Response from Johnny on 2018/11/25
Thanks for your valuable feedback. Wish you have a wonderful life and looking forward to serve you again.

6/10 Okay

KOH

Basic hostel room
It is a hostel with big beds and big room but not comfortable bed. The bathroom is basic. There were not much eating places nearby.
Stayed 1 night in Oct 2018
Response from Johnny on 2018/11/7
Thanks for your helpful feedback. We will keep on improving our service to satisfy customers. Have a nice day.

8/10 Good

Nasia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good enough, but eh
It was easy to recognize and therefore get to via taxi and language barrier. Extremely close to Taroko Park HQ which was fantastically helpful in our trekking about. Check-in was a breeze and they even let us check in early which I love. This place was no nonsense, but a little too much that way. I felt like I didn't want to walk around in my clean bare feet on the room floor but felt the same way about the slippers provided. :/ There was lots of English translation printed around which was great and helpful, especially because we got very bland and minimal interaction from the staff. Not rude, just not much of anything. The breakfast was not awesome. Very Taiwanese which is ok if you go for that meat floss, tofu, and rice pudding thing. For the rest of us, there are a few steam buns and toast 'n' jam. But, they had some of the best single-packet instant milk tea I've ever had! and I've had a few. My family and I tried to find the same kind from the grocery stores in another part of Taiwan but no such luck! I plan to keep my eye out.
Stayed 1 night in Aug 2018
Response from Johnny on 2018/8/31
Thanks for your valuable feedback. We will keep on improving our service as you advised. Wish you find the milk tea and have a nice tour in Taiwan. Thanks again.

8/10 Good

Bob, Viet Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the entrance to the Taroko Park
Quiet, even though it’s on quite a busy road. Staff, and the owner, were very helpful. Overall, the food was good, although breakfast didn’t seem to be very inspiring. Large room and all the usual facilities you’d expect, with good house-keeping.
Stayed 4 nights in Aug 2018
Response from Johnny on 2018/8/23
Thanks for your valuable feedback. Wish your tour in south Taiwan is wonderful. Really looking forward to see again.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Closest to Toroko Gorge National Park.
This is the closest hotel to the entrance to Toroko Gorge National Park. This is certainly not a 5 star property but clean and very friendly. You can hire taxis or rent scooters to go into the canyon and explore. If you rent a scooter and continue up the canyon road be aware gasoline is only available about 60km after the start of your trip.
Stayed 1 night in May 2018
Response from Johnny on 2018/5/22
Thanks for your helpful feedback. Looking forward to serve you again and wish you happy all the time.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Close to Taroko Gorge
Conveniently located outside taroko gorge. Simple & fairly clean. Nice staff, but not fluent in English. If arriving outside of check in hours, make sure to arrange a ride from train station & let hotel know in advance.
Stayed 2 nights in Apr 2018
Response from Johnny on 2018/5/6
Thanks for your helpful feedback. We will keep on improving our English communication ability . Thanks again and have nice day.

8/10 Good

Alan, LA

Liked: Staff & service, property conditions & facilities, room comfort
Great location for access to the park.
Small hotel/hostel practically empty first day. Enjoyed free breakfast and their coffee is great. English is limited but we managed as I had retained some Chinese from when I was in Taiwan 45 yrs ago. A limited menu but adequate and convenient. Missed cleaning our room once but rectified the situation. As a plus there is WiFi throughout the hotel. Not the case in every hotel. Near the bus stop and all day pass is available for purchase from staff who were very nice and friendly. I would stay there again.
Stayed 3 nights in Apr 2018
Response from Johnny on 2018/5/4
Hi, Thanks for your helpful and valuable feedback. Looking forward to serve you again. Have a nice day and all the best.

10/10 Excellent

Jerry, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Taroko Gorge entrance.
Liwu Hotel is very close to Taroko Gorge entrance. Staff was very nice and I will definitely stay there again when I return to the area.
Stayed 2 nights in Mar 2018
Response from Johnny on 2018/3/27
We appreciate your valuable feedback. You are always welcome to stay with us. Have a nice day and looking forward to see you again.

6/10 Okay

Verified traveler

Average hotel near Taroko
-Staff was competent but not friendly. -Noisy at night due to the rooster, dogs outside, and other guests. Soundproofing is very poor. -Room is old but clean enough. -The best part was eating breakfast while enjoying the view of Taroko Gorge. -The area is pretty scary at night, not many people and limited street lights. Nothing to eat near by except for a 7-eleven. -Next time we would book somewhere that is more active at night.
Stayed 2 nights in Mar 2018
Response from Johnny on 2018/3/27
Thanks for your feedback. Wish you have a wonderful tour in Taiwan. We will improve our service as you mentioned. Thanks again and have a nice day.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful budget accomodation
Had an amazing stay at Liwu Lodge - while it is a sleepy place right outside the park, the business owner made me feel as accomodated as possible. When he realized I only had half the requisite permits I wanted to do a hike the next day, he drove me personally to the police station to finish the permitting process. That's 5 star service in my book! The breakfast was basic but filling - perfect for a day before hiking. The bed was comfortable after a long day of hiking. The on-house restaurant makes up for the lack of food options around the area and was really good. Definitely would recommend to people who don't mind basic accommodations for a day to save time traveling to Taroko.
Stayed 1 night in Jan 2018
Response from Johnny on 2018/1/24
Dear Sir/Madam, Thanks for your valuable and helpful feedback to us. We were very happy to have the chance to host you. Looking forward to see you again and wish you have a nice day.

6/10 Okay

Liew, Malaysia

Liked: Staff & service
Average hotel close to Taroko
The hotel is quite old but overall condition is OK.
Stayed 1 night in Dec 2017
Response from Johnny on 2018/1/2
Thanks for your feedback. Your opinion are very helpful for our improvement in the future. Thanks again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel and staff, and it is very close to the park entrance. They make good food too!
Stayed 2 nights in Dec 2017
Response from Johnny on 2017/12/17
Dear Sir/Madam, Thanks for your valuable time to write this feedback. We are looking forward to serve you again.

10/10 Excellent

Minh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located conveniently in the middle of the town within walking distance of the national park. The staff was very nice and helped us with most things we needed. Overall, I'd recommend this place for everyone who comes to the region.
Stayed 1 night in Oct 2017
Response from w on 2017/11/24
Dear Sir/Madam, Thanks for your very valuable comment to us.

8/10 Good

William

Liked: Cleanliness
Very quiet and close to Taroko Gorge entrance
Basic but clean. Very quiet town when the National park closes.
Stayed 2 nights in Oct 2017
Dear Sir/Madam, Thanks for your comment to us. Have a nice day.

8/10 Good

Verified traveler

Liked: Room comfort
Good location and laidback, okay service
The inn is in a small, somewhat artsy but simple, non-glamorous town above the Liwu River. It's a short walk to the entrance to Takoro park. It has minimal staffing and you should ask if you need something. The staff during our visit did not speak English but another guest or other local visitor can help. It was friendly and quiet during our 3 day visit. You can hike from the hotel to the visitor center (1.2 km) or Shakatan (2.5 km). The room we stayed in was large with large restroom. The bed was hard and clean.
Stayed 2 nights in Oct 2017
Dear Sir/Madam, Very thanks for your valuable feedback to us. We will keep improving our English communication to our guest. Thanks again and wish you have a nice day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within waking distance to Toroko Gorge
Beds were comfortable. Dinner at the restaurant is very good. The owner woke up very early to drive us to the train station. This was also a last-minute request. Very friendly staff.
Stayed 1 night in Jul 2017
Response from Johnny on 2017/7/16
Dear Sir/Madam, Thanks for your helpful feedback to us. looking forward to serve you again and wish you have a nice day.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Just next to Taroko Park (literally)
Convenient stay for exploring Taroko Gorge park. Hotel offers an okay breakfast and the beds could be a little-bit less hard. The attention was really nice and English is spoken by the administrators.
Stayed 1 night in Jul 2017
Thanks your valuable comment to us. Wish you have a nice day.

6/10 Okay

Tesia

Liked: Staff & service
Disliked: Cleanliness
Acceptable for the Pricing
The staff is very friendly. The location is very close to the east gate entrance of Taroko National Park. When we got dropped off by a taxi at the visitor center in taroko, it was approximately a 20-25 minute walk to the hotel. It's located right next to a hostel so you can't really miss it. The staff did their best to speak English, so they were able to communicate with us slightly. Once we got to our room, we noticed it was very spacious. They provided us with towels, toothbrushes, soap, shampoo, and body soap. Some of the sheets were stained and my pillow seemed to have a few shoe marks on it. But, you get what you paid for. The hotel isn't expensive and it's very spacious for the pricing. I just wish the hotel was a little bit cleaner, bc I had also gotten bitten by mosquitos that night.
Stayed 1 night in May 2017

10/10 Excellent

yunmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostess ms. Tai are so nice and pleasant and the service is good! Great for family stay and they are trying to make you feel at home. I really enjoy my stay :)

6/10 Okay

Ruthy

Disliked: Cleanliness
Closest to Taroko trails
Although Liwa Hotel was conveniently located to the entrance of Taroko Gorge, we felt it was not worth the stay. You'll have to take the free shuttle bus if you want to tour around the gorge anyway. Clean beds but extra blankets in the closet were musty to the point of being unusable. Shower was a toilet, sink and shower head all in one open space. Service was alright but difficult to communicate. Johnny was friendly. No elevator so we had to carry our heavy luggage up and down the stairs. Breakfast was a traditional Taiwanese breakfast. If that's not your thing, stock up at the 7-11 just down the street. Dinner was tasty but not included. The surrounding area is very run down with streets lined with trash and many stray dogs roaming around. Despite this, we felt safe walking around at night and everyone was very friendly.
Response from General Manager on 2017/2/19
Dear Sir/Madam Thanks for your helpful comment for let us know what should improve with our service. Have a nice day and wish to see you again. Johnny

6/10 Okay

minette

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and room was pretty cheaply furnished and not the most comfortable....the front desk was not the most friendly and forgot to tell me about the free breakfast the next morning. BUT it was so convenient to Taroko that we were ok with it.
Response from General Manager on 2017/2/19
Dear Sir/Madam Thanks for your comment to let us know what we have not done well to your stay with us. We will and must to improve those thing you have mentioned. Thanks again and wish you have a nice day. Johnny

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Great for taroko visit.
They should always have someone who speaks English working, but the boss is a great guy and the staff are lovely. Just ask and they will help you. For hualien sites it's far but for taroko area it's great. It's a stunning location .plus there are local shops and places to eat.
Response from General Manager on 2017/1/11
Dear Sam, Thanks for your valuable comment to our hotel. We will continue improve our English speaking as you advised. Wish you have a wonderful day. All the best Johnny

8/10 Good

Crystal, Australia

Liked: Cleanliness, staff & service, room comfort
Convenient and close to the park's entrance. The staff was really nice and gave us advices on the bus and train timings. Breakfast was simple yet nice! The staff gave us a warm welcome which made the stay comfortable :)
Response from Johnny Lee on 2017/1/11
Dear Crystal, Thanks for your valuable and encouraging comment. Wish you have a nice day and looking forward to see you again.

8/10 Good

Yi Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review for Liwu Hotel.
The area is relatively quiet, which is great for relaxation. The staff went above and beyond during my stay. I left my Kindle when I checked out of the room. Luckily, it was found by the staff. They promptly arranged a courier and sent it to my upcoming hotel. Thanks to them, I managed to get back my Kindle. Thumbs up for their service :)
Response from General Manager on 2017/1/11
Dear Sir/Madam Thanks for your valuable comment. Wish you have a nice day and looking forward to see you again. Johnny

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/1/11
Dear Sir/Madam Thanks for your valuable comment. Wish you have a nice day and looking forward to see you again. Johnny

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
The host didn't speak any English but she called Jonny and we spoke about accommodations. It was easy.
Response from General Manager on 2016/12/5
Hi, Thanks for your staying with us and valuable comment. We will improve our English language ability to communicate with and wish we have the chance to serve you next time. Thanks again. All the best Liwu Hotel Johnny

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not clean the room and clear the rubbish. The facilities are quite backdated.
Response from Johnny Lee on 2016/11/29
Hi, Thanks for your valuable comment. We will improve our facilities and room service as you mentioned. All the best for you.

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The lady owner is helpful
Response from General Manager on 2016/11/29
Thank you and looking forward to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

寶桂

Liked: Cleanliness, staff & service
熱水量不足
Stayed 1 night in Oct 2023

10/10 Excellent

Yiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023