"Expedia fails to protect its customers when the service is not delivered as expected.
During our stay, renovation work started directly above our room at 7:00 a.m. without any prior notice. The noise was extremely loud, woke us up immediately, and made it impossible to return to sleep. This significantly impacted our stay and our ability to use the room for its primary purpose. This was meant to be a short vacation to rest, but instead it was disrupted in a way that made it impossible to...
"This modern room was clean and good size. The receptionist was very helpful with our check in and Rhine Falls information. The breakfast was excellent!"
"I wouldn’t go back there again. Coming from US, I am used to good hospitality. I found the staff not so helpful! The hotel is so far away outside Zurich. Not well connected at all. Not good for tourists.
For drinking water the staff asked me to go use the toilet. Horrible!!!
The room was sooo stuffy. No air ventilation at all! No A/C.
I don’t recommend!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.