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Hotel Altus Palace - Destigo Hotels

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Palace retreat in historic Wroclaw

Marble-clad corridors lead to a tranquil spa sanctuary with hot tub and sauna. At Wierzbowa 15 restaurant, international cuisine pairs with attentive service from staff who remember your preferences. Steps away, a beautiful park offers a peaceful retreat from the city center.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is NT$5,779
NT$6,241 total
includes taxes & fees
May 24 - May 25

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includes taxes & fees
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Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per day

Service animals are welcome, and are exempt from fees

Up to 22 lbs per pet

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Altus Palace - Destigo Hotels pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of PLN 150 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Altus Palace - Destigo Hotels?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Hotel Altus Palace - Destigo Hotels on 2026/5/24 start from NT$5,779, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 150 per day. Valet parking is available for PLN 150 per day. Limited spots are available.

What time is check-in at Hotel Altus Palace - Destigo Hotels?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Altus Palace - Destigo Hotels?

Check-out is at noon.

Does Hotel Altus Palace - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Hotel Altus Palace - Destigo Hotels located?

Located in Wroclaw City Center, this luxury hotel is within a 10-minute walk of Wroclaw SPA Center and Wroclaw Market Square. Wroclaw Puppet Theater and Monument of Rota master Pilecki are also within 5 minutes. Wrocław Central Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 428 out of 509 reviews
Rating 8 - Good. 58 out of 509 reviews
Rating 6 - Okay. 13 out of 509 reviews
Rating 4 - Poor. 5 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

Reviews

Verified

10/10 Excellent

Gary Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and staff was very helpful. The sauna area is a bit small than what I would expect, and it can get quite busy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Excellent hotel! Great staff, very welcoming, especially in the spa. Lovely rooms and a great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities
Spotless hotel Stunning features Excellent location Beautiful restaurant, serving great breakfast Spa area was great Will return
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hin Nok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to old district and clean room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful little hotel, full amenities, wonderful staff, great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and service was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Gorgeous hotel, great proximity to old market
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms, modern decor. Well equipped bathroom Comfortable bed and beautiful high ceilings. Windows to let the light in. Overall luxurious feeling and well maintained
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
The room was spotless, on the quiet side of the building, and the staff were very friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David

Great hotel, level of luxury, staff and all on an personable level.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Johnathan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Amazing service, good location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Great amenities, welcoming staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant check in staff. Martyna was super helpful. Only thing I did not like was that my Expedia VIP Access benefits (20% off at Restaurant and Bar) did not include alcohol). This is a differentiator - I'd probably stay at a different VIP access hotel (all things being equal)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, amenities
Stayed here not for the first time. Always very good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Gorgeous interiors, quiet and nice amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, the bed was amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good allocated hotel, few minutes away from the central square and quite surrounding
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Conal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great building everything up to date with good amenities. Spotlessly clean and great breakfast with lots of choice.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Amazing hotel. A true 5* experience. Beautiful, stunning rooms and faultless!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Ideal location for us, a short walk from the train station and a short walk into the old town
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location - a few minutes walk to the old town center. The staff was very friendly and helpful. And the breakfast was perfect.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Beautiful hotel conveniently located a short walk from the city square. Lovely staff - very professional and friendly. Amazing rooms, comfy beds and a great breakfast. 10/10
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Amenities
Great location in between the main station and old town. Breakfast very good, and bed very comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful! The staff was wonderful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite hotel in Europe. From the staff, amenities, restaurant, and everything in between, there wasn’t a single expectation that this property didn’t only meet but exceed.
Stayed 2 nights in Nov 2025